CB Fast Food Chains McDonald's Complaints #2382-2401

McDonald's review: food quality ( 6 comments)

MojitoScars of Ottawa, CA

Aug 08, 2011 9:07 pm UTC

Resolved

I went there around midnight last Saturday Aug 6, 2011. I was a little hungry so I stood in line and ordered a 1/4 lb with cheese. After I about 20mins I got my order left the store and wanted to eat while waiting for the bus. What I got was disgusting! It looked more like just a regular burger with hardly anything on it. The bun was dry and crunchy, not the toasted kind of crunchy but, the stale kind of crunch. The burger (1/8 th pounder) was tasteless. Either this item was sitting under a heat lamp for 6hrs or the managed to wrestled it away from a homeless man that found it in the dumpster. I will NEVER go there again. Valuable lesson here...don't pay for something without seeing what you're buying.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

6 comments

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Kim

Sydney, AU

1 comments

Kim of Sydney, AU

Nov 21, 2008 9:01 pm UTC

I bought an egg and bacon breakfast wrap Thursday morning 20th Novemer. To begin with there were crunchy bits in it (i thought were just egg shell), then when i pulled a long dark hair out of it, i thought i better unwrap the wrap. I then also found that the egg had what looked to me like lots of grease on it. It wasn't like charcoal burn, it wasn't crisp to touch. I had my digital camera with me so i have clear pictures of it if you want me to email.
I have never complained like this before but it seems every time i go to that McDonalds store, the quality is getting worse and this was just too much!

heather keats

Charlottetown, CA

1 comments

heather keats of Charlottetown, CA

Mar 30, 2009 4:13 pm UTC

I was at a restruant in Lab city labrador on March the [protected]..I could not believed what I saw..The cook in the kitchen in the kithen to a frozen burger from the freezer .He put it on the grill...then turned around o the pe counter whipped his forehead, then reached up to get the wrapping paper to do a order...He did all this with out cleannind his hands...i thought oh my god, does this young man realize what he just did..X-CONTAiMATION was only a joke...I went to the floor supervisior and tolk her what i just saw...she went down to tell him to was his hands...she walk back to the front of the store, then the young cook looked at me a yelled out these woords I conn't believe what he said.(WE DON'T HAVE RULE LIKE THAT HERE)I was blown away..I again told the supervisior what he said, she just shooked her head...I manage a restruant and that is not one of our rules...
for one the supervisior should have made him go wash is hands.secondly she should have made him dump all the orders that were on the counter because none of it was any good to eat.. thirdly went he yelled out those words he should have been sent home...
I was eating your food the whole time I was in this town, until I seen that ..It really turned me from eating there again..and trust me I loved your food...

Anamana

Cordova, US

1 comments

Anamana of Cordova, US

Mar 09, 2010 7:38 pm UTC

Um when I said extra tarter sauce this is not what I meant. I hate McDonald's so very much. They also screwed up my husband's Big Macs.

csad

Athens, US

1 comments

csad of Athens, US

Mar 09, 2010 11:16 pm UTC

I used to work there a lot time ago. A lot of people there are just don't care about the product they happened to be creating. They hate their job and as consequence hate you, a costumer. So, any special request is treated as an insult to them. Maybe I am hard on a McD employee, but, unfortunately, this is true about a lot of them.

Of course, not all employees are like that, a lot of them are nice, but, only a few of them can actually make good (as advertised) burgers.

After all, people should avoid McD as often as possible. In perfect life, consumers should eliminate all fast food diet from their busy lives.

vivian1313

Flagstaff, US

1 comments

vivian1313 of Flagstaff, US

Feb 02, 2011 9:36 am UTC

Verified customer

the double cheeseburgers were cold and the fries had been under the heat lamp much too long... these fries were so dry i almost chocked trying to swallow it! They get away with this practise because they are the only place open at this hour of night

whitenot

Edmonton, CA

2 comments

whitenot of Edmonton, CA

Feb 02, 2011 10:44 am UTC

you should be avoiding it on principle. do some research into factory farming.

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