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CB Fast Food Chains McDonald's Complaints #2542-2561
McDonald's

McDonald's review: bad service and rude drive thru

M
Author of the review
10:51 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

i went to thru ur drive thru earlier and order dinner for me and my wife. we ordered our food and a few secounds later had to repeat the order.well then we pulled up to the window and notice that the order was wrong.the order taker (Crystal) had made a mistake with the order.which was fine.but when we found this out at the secound window we was dealing with another girl named jessica.as my wife.went to explain to the girl what we had.now mind u was no probs until my wife had said in a normal manner that the order was not correct.and proceeded to tell her what the order was.Jessica speak to my wife in a disrespeatful manner and say's.WELL IT WAS NOT IN THE ORDER AND DON'T BE A SMART MOUTH.which my wife was not a smart mouth about it.was simply trying to tell jessica the order.no diff than anyone else would had.Now this is what i ordered and this is what i was charged for.ordered a # 3 with a meduim DP and a #12 with a large coke.now that does not sound to hard this is what i was charged for #12 withlarge coke a quater pounder with cheese and a med. dp.see the prob .does not look like she was at her station when taking the order.Any how i spoke to the night time manger EISHIA i belive was her name.she simply said she was not up there to no what was going on.And actied in a way as she did not care one way or the other.i eat at this store alot and do not like such attitude and bad service.this is reflecting that ur people at this location is not the right people to do the job.STORE10513.MY WIFE IS WRITING A ARTICLE TO THE NEWS PAPER ABOUT THE FOOD SERVICE IN THIS AREA.THIS STORE AND ITS PROBS WILL BE NOTED.hope u can get things on track and thank u for ur time.

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  1. McDonald's Contacts

  2. McDonald's phone numbers
    +1 (800) 244-6227
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    23%
    Confidence score
    United States
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    13%
    Confidence score
    United Kingdom
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    4%
    Confidence score
    Australia
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    94%
    Confidence score
    Germany
    +353 15 138 181
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    Ireland
    +31 205 642 666
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    Netherlands
    +47 81 556 000
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    +351 214 405 300
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    +34 917 547 890
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    14%
    Confidence score
    Switzerland
    +90 444 6262
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    7%
    Confidence score
    India
    +63 28 635 490
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    +27 860 000 040
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    Thailand
    +1 (312) 291-9224
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    United States
    8800 707 4499
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    32%
    Confidence score
    Russia
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  3. McDonald's emails
  4. McDonald's address
    110 N Carpenter St., Chicago, Illinois, 60607, United States
  5. McDonald's social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 09, 2026
  7. View all McDonald's contacts
McDonald's Category
McDonald's is ranked 1 among 57 companies in the Fast Food Chains category
#01 McDonald's McDonald's #02 Domino's Pizza Domino's Pizza #03 Taco Bell Taco Bell #04 Subway Subway #05 Papa John's Papa John's

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