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CB Fast Food Chains McDonald's Complaints #2362-2381
McDonald's

McDonald's review: customer service ( 1 comment)

B
Author of the review
4:07 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

McDonald’s at 1100 Fillmore St San Francisco CA [protected]
On Saturday, November 12, 2011 afternoon, I have ordered sandwiches and ice water at McDonald’s. The lady who is big dark skin wearing glasses gave me my order but when I asked about my water, she did not care to get it and told me to wait. About three minutes later when the cashier who took my order asks her to get the water for me, she did not get it and said to wait. I had been standing there for three minutes while she ignores me and my food got cold. The cashier then left the register to go get the water for me. She had no concern for the customer and even worst she was not even a team player as she was also asked by her team member (cashier) to also wait when he requested for my water. I do not recall ever having such a bad experience with McDonald’s in my past 30+ years. The only good experience is the cashier is more for the customer while the lady did not care for anybody even for her own team mates.

Update by billsf1
Nov 13, 2011 5:10 am UTC

I was waiting and the cashier saw that I was still waiting and he asked her to get the water for me and She did not care even when the cashier asked.

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Ramelle
Ramelle
Indianapolis, US
147 comments
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Nov 13, 2011 4:13 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

If the worst experience you've had at McD's in 30 years is waiting a few minutes for water you've got it good in life.

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  1. McDonald's Contacts

  2. McDonald's phone numbers
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  4. McDonald's address
    110 N Carpenter St., Chicago, Illinois, 60607, United States
  5. McDonald's social media
  6. Maria
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    Jun 09, 2026
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McDonald's Category
McDonald's is ranked 1 among 57 companies in the Fast Food Chains category
#01 McDonald's McDonald's #02 Domino's Pizza Domino's Pizza #03 Taco Bell Taco Bell #04 Subway Subway #05 Papa John's Papa John's

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