Maytag / air conditioning/heat unit

United States Review updated:

Spent $ 20k in 2012 on largest dual air system. Installer had to put in 3 different units until one wasn't defective, damaged, etc. Very embarrassed. We kept up with servicing unit and paid the service calls over the last 7 years. Today, shocked to be be faced with a $1500 repair bill because the large unit has a leak! IT is under warranty so the new coil is ordered; however we are faced with freight, labor costs and have to pay for new freon for the unit! Maytag customer service is not concerned and I will never recommend the company again because other companies at least prorate the costs incurred to me on the life expectancy. I teach consumer economics and have a wide circle of influence so want to let Maytag know they are on my bad list. Shame on you!

May 16, 2019
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  • Sh
      May 16, 2019

    Hi Karen. Appreciated reading your review. Is the warranty suppose to cover such costs?

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