The complaint has been investigated and
resolved to the customer's satisfactionResolved Maytag Neptune Washer — poor quality
resolved to the customer's satisfaction
Purchased a top of the line Maytag Neptune washer and dryer and after 4 years of service it now needs $1400 in parts and it only cost $1200 we bought. I have called the customer service for Maytag and they have no care in the world an all they want to do it hope that it lasts you till your warrenty is over and then they can wash there hands of it. the problem with mine is that the seal and bearing are leaking water onto the clutch and causing it to fail. My queston to Maytag was there major components are failing prematurly. I would strongly incourage people to just buy the cheap $300 washers and dryers as they will last just as long and most likley a lot longer and don't buy a Maytag or Whirlpool.