The complaint has been investigated and
resolved to the customer's satisfactionResolved Maytag — maytag top loading high efficiency washer and dryer
The complaint has been investigated and
resolved to the customer's satisfaction
resolved to the customer's satisfaction
T
tm111
I bought a top loading high efficiency washer. It does not put enough water in the machine to properly clean the clothing. The clothes come out smelling almost the same as when they went in. Some of the clothes come out dry. The wash cycle takes almost an hour to complete. I have to look over the clothes before putting them in the dryer to see which ones I need to rewash (due to smell, being dry, there are wet dust collections on several items per load) I use the correct HE laundry soap. This is the worst machine I have ever purchased.
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Dear tm111: Thank you for taking the time to write regarding your Washer. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your washer’s performance. We manufacture several different models with various feature and accessory designs while trying to provide appliances that are versatile in meeting the needs of our customers and adhering to increasing governmental restrictions. To ensure that the sensors in the washer are working properly, place the clothing in the basket after balling them up slightly. When loading the tub, make sure that the middle of the agitator can be seen around the clothing. Do not pack above the top row of holes as well. We also recommend visiting our troubleshooting section at http://bit.ly/2cbRHwA. If this does not resolve your Washer concern, please email us at [email protected] with your user ID (tm111) and your Review ID number (100117), name, address, phone number, and the model and serial number from the Washer.