Maxis Communications review: maxis home internet

I have migrated from unifi to this maxis Internet 2mths ago due bad Internet line from unifi, when approach maxis they iterated that maxis was different from unifi and they more better in terms of Internet line system, customer service, & problems solving, etc. After I signed up till, every day there are few Internet, even during migration connection had given me lousy service, now we pay to enjoy with every day 4 to 6hrs of Internet down, what the hack of maxis. Is it fair to pay for such services?

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