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Mavis Discount Tire
Mavis Discount Tire Customer Service Phone, Email, Contacts

Mavis Discount Tire
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1.1 631 Reviews

Mavis Discount Tire Complaints Summary

15 Resolved
609 Unresolved
Our verdict: If considering services from Mavis Discount Tire with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Mavis Discount Tire reviews & complaints 631

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7:02 am EST
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Mavis Discount Tire Dissatisfied and dishonesty

My first encounter stepping in Mavis tire shop located at Towncenter Boulevard in Pooler, I decided would he my first and last. As soon as I stepped foot in the store I was analyzed to he an extremely simple person and the the abrasive nature and aggression I was met by was sickening. I was yelled and spoken down to for resting my umbrella at the door as it was raining cats and dogs outside.

Next order of business

I received services from the Mavis Tire shop in Pooler on Wednesday, November, 2023. I had a patched tire that was leaking so I ordered a new one through Mavis tires to be installed. Uponn installation, when I drove off the tire seemed fine, however, 30 mins after I realized the air pressure in the other tire was low. I kept putting in air until two days after, I realized it was so flat it would not take the air. When I dragged it to another tire shop, I was told that the tire is unfit to drive on and so they would put on my spare. The tire they that was changed to the spare was at the other tire shop was the very same one they had patched in previous times. So now, I realized the defective tire was taken off and placed on the front passenger side, and repatched while my other good tire was taken and used for what? I don't know. I called corporate, they advised me that the office was aware of this and I should take it to the location to be evaluated. Upon arrival, I was told that hadn't received any messages from corporate. At that time I had the spare tire on so they said my new tire was installed so they don't know what I am talking about. I asked to see the tire that was taken. They searched and found me a tire looking similar to m6 old one which had a nail in it. However, had no patched as my previous tire did. I took videos of the tire thay showed me and so the following morning, I went back to the other tire shop to have pictures of the tire they took off. Just as I had suspected my tire had the correct Dot date as well as the patch I had made in the previous years. So Mavis tires took off my old patched tire.. put it on the other side of the vehicle and the charged me for a new tire. I am asking to speak with the person who handles these cases. Thanks for a prompt response.

The videos showed the tire they said was mine, but that tire had a patched which got another hole next to it.. and that's why I had to change it. The video was too large so it could not be added.

The last set of pictures are the ones I took for the tire that was removed from my vehicle.

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Update by Throy Andersom

My first encounter stepping in Mavis tire shop located at Towncenter Boulevard in Pooler, I decided would he my first and last. As soon as I stepped foot in the store I was analyzed to he an extremely simple person and the the abrasive nature and aggression I was met by was sickening. I was yelled and spoken down to for resting my umbrella at the door as it was raining cats and dogs outside.

Next order of business

I received services from the Mavis Tire shop in Pooler on Wednesday, November, 2023. I had a patched tire that was leaking so I ordered a new one through Mavis tires to be installed. Uponn installation, when I drove off the tire seemed fine, however, 30 mins after I realized the air pressure in the other tire was low. I kept putting in air until two days after, I realized it was so flat it would not take the air. When I dragged it to another tire shop, I was told that the tire is unfit to drive on and so they would put on my spare. The tire they that was changed to the spare was at the other tire shop was the very same one they had patched in previous times. So now, I realized the defective tire was taken off and placed on the front passenger side, and repatched while my other good tire was taken and used for what? I don't know. I called corporate, they advised me that the office was aware of this and I should take it to the location to be evaluated. Upon arrival, I was told that hadn't received any messages from corporate. At that time I had the spare tire on so they said my new tire was installed so they don't know what I am talking about. I asked to see the tire that was taken. They searched and found me a tire looking similar to m6 old one which had a nail in it. However, had no patched as my previous tire did. I took videos of the tire thay showed me and so the following morning, I went back to the other tire shop to have pictures of the tire they took off. Just as I had suspected my tire had the correct Dot date as well as the patch I had made in the previous years. So Mavis tires took off my old patched tire.. put it on the other side of the vehicle and the charged me for a new tire. I am asking to speak with the person who handles these cases. Thanks for a prompt response.

The videos showed the tire they said was mine, but that tire had a patched which got another hole next to it.. and that's why I had to change it. The video was too large so it could not be added.

The last set of pictures are the ones I took for the tire that was removed from my vehicle.

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4:31 pm EST
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Mavis Discount Tire Oil pan and gasket replaced

I was serviced at Bayville NJ Mavis on 11/25/2023. I had an oil pan replaced and gasket, 2 wipers, synthetic oil change and a battery. I was quoted $800. When I got the bill it was $1000, which I thought was high. I opened a Mavis charge with 0 interest for 12 months.

Today! December 1, 2023 there is oil leaking in my driveway. I have completely lost confidence with Mavis and. I plan on bringing my car to a Nissan dealer to'see what the heck was done to my car. This car only has 22,000 and it is a 2013. What is my recourse regarding this? Shabby work and the cost on a

credit card.

Claimed loss: To be determined

Desired outcome: Refund for over charging on a Mavis Credit CardProper repair work by a qualified mechanic. Nissan Dealer or supervisor in charge of Mechanics.

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Update by NJ/PA Lady
Dec 05, 2023 5:51 pm EST

Qualifying Nissan dealer to do repair on Oil Pan/gasket. Mavis Bayville Manager Victoria contacted and working on calling corporate for reversal to my credit card. This was totally unnecessary as it was check twice and told all was OK. Little did I know that there was not a mechanic on Sunday

Dec. 3. I should have been told this. Brooks took care of me and when I watched my car was

not lifted to inspect. For piece of mind and safety I went to the Nissan dealership

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7:11 pm EST
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Mavis Discount Tire Warranty refusal

I had purchased 2 accelera phi-r tires on 5-14-23. These tires last 8000 miles, and 6 months. The wear was complete and consistent. I brought the car in on 11/21/23 to see about replacement. After reviewing the manufacturer website, where clearly stated is a 12 month wear bar full replacement warranty, I approached the counter and explained my issue. After an hour ( time for the tech to evaluate the car) they stated that I would have to pay for new tires. They could find no issue that caused the wear, but refused because I did not "purchase the road hazard warranty ". I reminded them that road hazard was not required, as this is the manufacturer basic warranty, and they repeated the refusal to replace the tires. Additionally, a road hazard claim would be refused, as there was only wear noted.

Completely unacceptable.

This was the Carthage Tx shop.

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Mavis Discount Tire Brake service

Buyer beware! Like several other reviews listed here, if I could give negative stars, I would. I took my car here on 8/28 to have brakes and rotors installed because they were $100 less expensive than the next closest bid. After 4 days of back and forth being told they were sent the wrong parts 3 different times, I finally received my car back on 9/1. Unfortunately, this was just the beginning. After driving it minimally a couple weeks later, the brakes were screeching and grinding worse than when I first took it in. I took it back to the shop and they said they would make it right. After another 3 days, I picked it up the second time. It sat for several weeks and the next time I drove it, it was doing the same thing. Back to the shop for a third time. This time for only a day, but even before I got a mile from the shop, the noise was so bad I couldn't stand it and went right back to the shop. They told me they would order OEM parts and I could bring it back to have them installed. I took it back, they supposedly installed factory OEM parts and sent me out again, and yes, you guessed it. The same problem. I finally told them I was done and would take it to my normal shop and have them fix it but wanted Mavis to cover the expense or at least refund everything I had paid them. Kevin, the Vernon Hills store manager, told me I should bring the receipt from the other shop if they were able to fix it and they would pay for it. I took the car to my normal shop, and they had it fixed in 1 day. They said the parts that had been installed by Mavis were inferior (my words junk) and were too hard to ever be used on a car's brakes. I have now taken the receipt to Mavis for reimbursement, and you guessed it again, getting the slow run around about anyone's ability to honor the new charge or even be refunded for what I paid them originally. I am now 2.5 months (12 actual out of service days) and approximately $1,300 into what should have been a 1-day job and no more than $800. I have contacted Kevin no less than a dozen times over the last week and he in turn is contacting Jason Walters (his District Manager), but Jason has yet to return a call or provide directions to Kevin on how they are going to resolve this claim. Bottom line, they charged me for a service that they did not provide, and getting a refund on the parts I am willing to return and service that did not fix the original issue has been impossible.

If they do finally reimburse me, I will come back and adjust this review, but for now, I cannot recommend this place for any type of service. You just can't trust what they tell you or the quality of materials they are using.

Claimed loss: $866.91

Desired outcome: Refund as originally agreed to.

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3:14 pm EST
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Mavis Discount Tire Brooklyn Mavis - 832 Penn.Ave & Stanley St Brooklyn, NY 11207

One of the tires that I bought has a bubble just after 1 week of driving. I am working as an uber driver and you know it is very dangerous to drive it with passengers.

Bear in mind that the tire in question has a production date of 2022, and I think it is very grave to sell tires with an old date of production.

So, I Recommend you to prepare a replacement asap.

Looking forward of your reply

Brooklyn Mavis - 832 Penn.Ave & Stanley St Brooklyn, NY 11207

Facility: 7115845

Invoice # 0433-[protected]

Work Order # [protected]

Invoice Date 10/17/2023

Item# [protected] Quantity 2 Gdyr Assurance MaxLife BK SL

Claimed loss: Bubble in a tire with a old production date 2022

Desired outcome: Replacement

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8:32 am EST
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Mavis Discount Tire Installation of power steering pump

In August 2022, I had a Power Steering Pump and hose installed at the #0310 store, in Lawrenceville, NJ. They did the job and a year later, I had to have a new Power Steering Pump installed. I spent $400 just for the Pump at Mavis. They did not inform me in writing or otherwise, that the Pump would need to be replaced a year later. I have called the 1-800 number at least 5 times. My ticket number is #859740. The representative always defers my call to David, the Regional Manager. David has not called me back within the 48 hours that they tell me.

I am very disappointed in the customer service and will not recommend or ever go back to a Mavis Tire Center. Note that I was a regular customer for tires, and oil changes, front end alignments.

Unless I get a resolution for my issue, I will continue to give Mavis negative reviews on whatever platform they have.

SH

Claimed loss: I have lost an additional $151 for a new pump and $400 for the new install.

Desired outcome: I would like to be compensated for my Power Steering Pump.

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Mavis Discount Tire - Tire replacement & customer service

From: Carlton Moore, CM November 5, 2023. To: Daniel Krauss, Vice President, Mavis Tire & Brakes Re: Lack of Customer Service (Tire & Rim Damage) 2019 BMW 530i Mavis Tire & Brakes #865 4385 Ogeechee Road Savannah, GA, 31405 I am writing this letter regarding my most recent experience with Mavis Tire & Brakes. It is not often that I find myself...

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Mavis Discount Tire Very poor service

I came in Mavis with an Appointment for 9:00 a.m. I waited up until 10:15 a.m.? I was told that they was short staff to the point that the mechanics was still working on the same cars from Friday that they did not get to finish due to short staff. So I made another appointment for Sunday @ 9:00 a.m. again, it is now approximately 9:38 a.m. and my car is still waiting with one Mechanic that did not start working until 9:25 a.m., Mavis opens up @ 9:00 a.m. and the only mechanic was eating & drinking his breakfast up until 9:20 a.m. profusely holding conversations with the woman customer service attendant, it is now 9:52 a.m. and I am still waiting. This is thee worst service that I have ever seen in my Life! Unbelievable! I really can never ever see myself or anyone that I may be affiliated with return back here. Now it is 9:45 a.m. another mechanic just arrived walking real slow from his vehicle on his phone. So unprofessional and very inconsiderate, I wouldn’t wish this type of service on my worst enemy if I had any

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Mavis Discount Tire Terrible oil change and customer service

Got my wife’s oil changed in her VW Atlas. Two days later there was quite a bit of oil on my garage floor. Called up there and without apologizing the employee just quickly told me to bring it in in the morning. Fast forward to the next morning I bring the car in to get the issue resolved and the manager on duty proceeds to yell at me saying “don’t talk to me man”. He then try’s to turn it around on me saying I was being rude and disrespectful about the service. After cussing at me more and yelling at me the issue was finally resolved…I will NEVER bring another vehicle to any Mavis on the planet. DONE

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Mavis Discount Tire Bad customer service

I scheduled an appointment on Friday and they kept calling me to confirm my appointment and told me that I can bring in my car earlier. So I came 30 mins earlier from my appointment time and the store manager told me that they are backed down so I could just leave my car or bring it in the next day. So I told him that I can have someone picked me up. Then they called me to tell me that they couldn’t start working on my car that day and if I wanna leave it there ao that they can start working on it in the morning. Saturday noon came and no one called me for an update. I had to call them and they told me that they’re just bringing in my car to get looked at and they’ll call me for updates. Nearing closing time, no one has called me back and when I called the store, they told me that they couldn’t finish it today. The fact that they had the car the Friday 3pm and whole day Saturday, they couldn’t start working on it, call me back and when I called, they just told me they’ll finish on Monday. What kind of service is this!

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Mavis Discount Tire Product Flaw and service response

10/15/23 Evoluxx tires installed Utica, NY. Invoice [protected]. 10/17/23 tire found flat in AM at Hotel. AAA found leak in stem of right rear tire. Wilkes-Barre Mavis repaired (no charge). Drove to Coconut Creek,FL (home). 10/24/23 drove to Doctor, Left Doctor to go home tire went completly flat on highway. AAA came changed tire. Determined tire got soft and wore out and went flat. Went to Tire King in Pompano Beach said didn't have replacement option (never offered when I bought tires in Utica). Replaced tire at 50% dicount. Tire was put on 9 days ago either the tire was flawed on installed improperly to have these problems. I should have at the very least gotten a new tire at no charge.

Claimed loss: At least $50.20 charged to replace tire. Invoice 0002079Never offered replacement option at time of purchase.No one took responsibilty for flaw or improper installation.Tire lasted nine days!

Desired outcome: $50.20An acknowledgement of responsibility.

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Mavis Discount Tire Informed of unnecessary brake replacement

RE Somers Point Mavis

1 Bethel Road

Somers Point, NJ 08244

When I was informed that the tires were ready to be installed, I received a call from the manager that the rear brakes were almost metal to metal and the front brakes were at 10% usage left. He offered to replace the brakes for $1100.00 but could do it for $931.00 As I was not experiencing any brake issues, I declined his offer. I brought my car to my local mechanic who checked and said that the front brakes were at 8/32"and the rear brakes were at 5/32", no repair required. Either the Mavis Tire Co manager was incompetent at best or was trying to take advantage of an out of town, what he perceived as an elderly person. I believe the later to be the case. I plan to inform the local BBB for this deceptive practice.

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Mavis Discount Tire - Extremely rude and unprofessional

Some of the rudest people and worst customer service I have ever dealt with . We got 3 of our tires changed yesterday 10/23/23 at their other location “tire kingdom” on OBT. Which is about 20 mins from the Daryl Carter location. When we were driving later last night one of the tires blew. Side wall and all. This morning , we figured since we live literally...

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Mavis Discount Tire Rear tire replacement

17 Oct 2023, I've had previous bad experience with Mavis and had sworn never to return but out of convenience I stopped in for 2 rear tires, I specifically ask the rep NOT TO INSPECT my vehicle as that was the nature of my previous bad experience, went across the street to eat, returned to find a guy under my hood and another examining my front passenger tire, I approached the service rep and ask why are they all over my car, didn't you tell them I wanted no inspection? I recieved nothing but a dear in the headlight stare, not a word. Out comes who I believe was the shop foreman asking me to come into the repair bay where he says I need a tie rod on the right front of my vehicle which I don't!

I informed him that he was only suppose to take 2 tire off and put 2 tires on the rear. He informed me it was his job to ensure my car was safe, I told him that was my job. He was visibly upset and asked me to return to waiting area which I complied. Upon completion of the tires I paid and departed only to fine I was driving a vehicle that was loud and rough in the rear, CLEARLY THE TIRES WERE NOT PROPERLY BALANCED, IF AT ALL.. I STOPPED AT A NEARBY STATION TO check the rear of car, my rear tire pressure was at 34 psi instead of 29 psi as required, my left rear brake now has a squeel when my brakes are applied, new rotors and pads installed 30 days prior, no issues, since my donut spare was on the vehicle when I arrived they just through it in the trunk of my car instead of storing it properly.. I violated my own rule by giving Mavis a second chance and now I feel I'm being punished because I didn't want my car inspected or subjected to just anyone prowling over my car, I feel like I was subjected to a scam... and when I refused to accept there notice of a tie rod replacement I became a dirtbag in which they could just treat any kind of way.. they will NEVER get another opportunity, I'm done with Mavis, I don't want anything from them, no refund, nothing.

I using this medium and others including my blog to spread the word so no one else is subjected to the abusive tactics of Mavis as I'm now driving a car that sounds and feels like a armored tank in the rear. I'm going to pay another venue to balance my tires and check my brakes, I HAVE LEARNED MY LESSON

Desired outcome: NOTHING MAVIS CAN DO FOR ME EXCEPT GO OUT OF BUSINESS.. ENOUGH IS ENOUGH !!!

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Mavis Discount Tire Terrible experience at Pittsfield, MA store

Took over 1 1/2 hours for the mechanic to put on 2 tires. He broke 2 tire pressure sensors! He installed wrong tires! The tire pressure warning light was on as I left after the manager convinced me to keep the wrong tires! I was told that tire sensor light would go out after 50 miles. It did not! Now I have to go back to this horrible place tomorrow! Their website has loads of 5 star reviews that look written by staff. While other review sites are loaded with 1 star reviews! TERRIBLE EXPERIENCE!

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Mavis Discount Tire Misdiagnosed issue

On 9/27/23 took my 2015 Chrysler 200 to Mavis 763 Bethlehem Pike Montgomeryville [protected] for tires need front brakes which was fine. Also asked that they check front end as I heard rattling. Everything per Mavis fine just needed front brakes in addition to tires. Went back 10/2/23 due to rattling in front, advised I needed struts. Which also did not rectify my issue. Came back after spending $1264 and problem not resolved. They told me struts were bad that they put on were bad and they would need to order better struts and would contact me once struts came in. Needless to say, I had to contact them as I did not hear from them and made my own appointment indicating that I would be bringing my vehicle in that next morning. Took vehicle in 10/12/23 it took 4 hours they took out to test drive and manager tells me that they did not hear noise anymore but if noise comes back I need to take somewhere to have my vehicle diagnosed, WTF! I got in my car to leave and that same noise was still there and they brushed me off, ignoring me. I will now do this legal way. I have an appointment at my dealership Friday and will be coming back for reimbursement from Mavis.

Desired outcome: Reimbursement for misdiagnosed by your SO CALLED MECHANICS! TAKING ADVANTAGE OF FEMALES.

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Mavis Discount Tire Having to pay for a defective brand new mavis tire.

Purchased on 9/25/2023, 4 Brand New Mavis All Season Highway Tour tires and also had rear brakes replaced. Spent $1279.00 for this service. I also, included in this bill, purchased a 4-tire extended warranty on tires.

On 10/04/2023, I found 1 tire losing air, which alerted my cars low tire warning system, while on the road. quickly filled tire back up and was just able to get it back to same shop where I purchased them. Both manager and service tech. remembered me from 9/25 and quickly determined that the tire was defective. Manager said they would replace tire, but I would still need to pay for Labor, new Warranty for tire, and other incidentals, coming out to $55.00.

ST: 0301 WO: [protected] INV: [protected] $1279.50

ST: 0301 WO: [protected] INV: [protected] $158.36

Andrew Introne

Cell#[protected]

[protected]@aol.com

Desired outcome: I would like a refund of the $55.00. Had tire for 9 days, I am now hoping the other tires will not have this same defect. I had other services done and spent money at Mavis.

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Mavis Discount Tire Computerized wheel Alignment on 09/02/2023

I brought my jeep to mavis located at

33Parker Avenue

Poughkeepsie NY 12601

I arrived at 8am to have shocks installed that I purchased from Advanced auto . I waited until the jeep was done. At 11:00 I was told that the jeep was done and paid for the service.

It was along time by the test drive was done after I paid . I was then told that the job wasn't done . By 3:00 I was able to drive away.

Yesterday the passage side tyrod came out as I was coming from physical therapy to pick up my son from his group meeting.

I lost all Steering and had to call a tow truck. I was shocked when I called the shop and I was told ."if I can't get it to them by myself they couldn't help me .

Desired outcome: I will not go to Mavis for the warranty for any reason. This was a very dangerous situation. For the store to even consider me to crash in the curb on the street and not have any concerns about my family safety.

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Mavis Discount Tire Service Ripoff

Mavis Discount Tire

291 East Hanover Ave

Morristown NJ 07960

On September 18, i bumped a truck that had a hitch going in into my front end causing radiator fluid to pour out. Mavis did a "repair that cost me

$2526.73. When I picked up my car on September 21, fluid again poured out, whereupon I had it towed to Audi Mendham NJ, where THAT repair cost me cost me $3633.85 while it was expertly fixed.

Desired outcome: Refund of so-called "repair"

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Mavis Discount Tire Wheel alignment and new tire purchases

On 10/4 went to Mavis tire location to purchase wheel alignment and new tires. The wheel alignment was not done on my car and tires that were installed were old not new. Store clerk omitted service was done as purchased. I have reported this incident to Mavis customer service and the regional manager. I'm very disappointed that this occurred requires further investigation. Details of incident are below:

Customer inquiry ref# 853559

Invoice # 1055-[protected]

Work order# [protected]

Invoice date: 10/4/23

Store location: Calumet city, IL

Zip: 60409

Desired outcome: Apology letter, tire purchase refund or store credit.

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Mavis Discount Tire In-depth Review

Overall Rating: I would give Mavis Discount Tire a solid 4 out of 5 stars.

Website Design and User Experience: The website design of Mavis Discount Tire is clean and user-friendly. It is easy to navigate and find the information you need. The search function works well, allowing you to quickly find the tires you are looking for. The overall user experience is smooth and efficient.

Product Range and Availability: Mavis Discount Tire offers a wide range of tires for various vehicles, including cars, trucks, and SUVs. They have a good selection of brands and models to choose from. The availability of products is generally good, with most items in stock and ready for purchase.

Pricing and Value for Money: Mavis Discount Tire offers competitive pricing on their products. They often have promotions and discounts available, making their prices even more affordable. The value for money is excellent, as the quality of the tires is high and the prices are reasonable.

Customer Service and Support: The customer service at Mavis Discount Tire is top-notch. The staff is knowledgeable and helpful, providing assistance and guidance when needed. They are responsive to customer inquiries and provide timely and effective support.

Shipping and Delivery: Mavis Discount Tire offers fast and reliable shipping. They have a good track record of delivering orders on time and in good condition. The shipping fees are reasonable, and they provide tracking information so you can easily monitor the progress of your order.

Return and Refund Policy: Mavis Discount Tire has a fair and straightforward return and refund policy. If you are not satisfied with your purchase, you can return the tires within a specified period for a refund or exchange. The process is hassle-free and customer-friendly.

Quality of Products: The quality of the tires offered by Mavis Discount Tire is excellent. They only carry reputable brands and ensure that their products meet high standards. The tires are durable, reliable, and perform well on the road.

Trustworthiness and Reputation: Mavis Discount Tire has a strong reputation for being trustworthy and reliable. They have been in the business for many years and have built a loyal customer base. Their commitment to customer satisfaction and their transparent business practices make them a trusted choice for tire purchases.

Social Responsibility and Sustainability: Mavis Discount Tire is committed to social responsibility and sustainability. They actively participate in community initiatives and support environmental causes. They strive to minimize their carbon footprint and promote eco-friendly practices.

Additional Services and Features: In addition to selling tires, Mavis Discount Tire offers a range of additional services. These include tire installation, balancing, rotation, and alignment. They also provide tire maintenance tips and advice to help customers prolong the lifespan of their tires.

Customer Reviews and Testimonials: Customer reviews and testimonials for Mavis Discount Tire are generally positive. Customers appreciate the quality of the products, the competitive pricing, and the excellent customer service. They often mention the convenience of shopping online and the ease of the purchasing process.

Competitor Comparison: When compared to its competitors, Mavis Discount Tire stands out for its wide product range, competitive pricing, and excellent customer service. While some competitors may offer lower prices, they often compromise on quality or customer support.

Pros and Cons:

  • Pros: Wide product range, competitive pricing, excellent customer service, fast shipping, high-quality products.
  • Cons: Limited physical store locations, occasional stock availability issues.

Conclusion and Recommendation: Overall, Mavis Discount Tire is a reliable and trustworthy online tire retailer. They offer a wide range of high-quality products at competitive prices, backed by excellent customer service. I would highly recommend Mavis Discount Tire for all your tire needs.

How to file a complaint about Mavis Discount Tire?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the required information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you've encountered with Mavis Discount Tire. Make it specific and clear, such as "Incorrect Tire Installation at Mavis Discount Tire" or "Overcharged for Wheel Alignment at Mavis Discount Tire."

4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Mavis Discount Tire. Mention key areas such as customer service, quality of products, pricing, service timeliness, and any other specific issues you faced. Include details of any transactions, such as dates, amounts, and services or products involved. Clearly describe the nature of the problem, the steps you took to resolve it, including any communication with Mavis Discount Tire, and the company's response or lack thereof. Explain how this issue has personally affected you, whether it's through time lost, safety concerns, or financial impact.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, emails, or photos. Be cautious not to include sensitive personal information that could compromise your privacy.

6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial losses you've incurred due to the issue. In the 'Desired Outcome' field, articulate what resolution you are seeking from Mavis Discount Tire, whether it's a refund, service redo, apology, or any other form of redress.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have completed all required fields and that your submission is as detailed as possible.

9. Post-Submission Actions: After submitting your complaint, check back regularly on ComplaintsBoard.com for any updates, responses, or resolutions related to your complaint. You may receive notifications or further instructions through your account.

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Website

www.mavistire.com

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