Mavis Discount Tire
Reviews and Complaints

I purchased tires back in Feb 2021 and now it's Jan 2024 Just shy of 3 years. I drive trucks over the road so I don't drive my car but a few times a month if that, I was at 150000 miles when got these 2 tires put on and now I'm at 162800 miles, so just under 13000 miles on tires. Tires are separating in the middle of the tread with a bulge to the side of it And this is on both tires in the same spot. I contacted Mavis where I purchased the tires and they told me because of not getting there warranty they could not help me and because I declined extra work (replace shocks)which my car doesn't need. And also stop by another location and an employee told me because of declining work, That throws up a red flag that because of that they were not willing to help me And said it shows that I was not willing to take care of car. I need something to be done about this, these tires have a 50000 mile warranty and they were no good after 12000.

In November of 2023 I was at the St. Augustine road location in Jacksonville, Florida for Tire Kingdom (now owned by Mavis Tires). Ir equested a tire that was compatible with my budget. The office clerk recommeded a tire and installed the tire on my vehicle. After leaving the shop, I discovered that the tire was not registering the psi level on the computer system. I brought the vehicle to another location across town to check the level of the tires and the mechanics states that the tire had the normal level of 35 psi, after checking all 4 tire pressures.

For the last 2 months I have had trouble with this tire having to constantly check the air pressure due the light being on in the vehicle, and not being given a reading on the psi for the tire. I didnt have time to return to the tire kingdom location that installed the tire because my mother was in the hospital 3 times for surgery and I had to accomodate her needs for the surgeries.

I recently got my right wheel sensor replaced at mavis in phoenixville pa 19460 they calabrated the sensor and it never took I took the car back 3 times and all they said was to drive it. Its been 3 weeks I paid 90 dollars and nothing was done can I get a refund? [please or a gift card because I paid for a service and it wasent compleated my e mail is johnfenimore [protected]@gmail.com my phone number is [protected] and my address is 120 wheatland st apt 120 phoenixville pa 19460

on 09/28/2022 had oil change at mavis and drain plug not put on tight enough and came off as I was driiving upstate in 06/08/2023 and all the oil came out and i had to buy a new engine for $11,000. my 2019 Hyundai Tucson was towed to the dearest dealer and that's when they found the drain plug missing. I filed report to Hyundai BBB autoline and they toild me that Mavis caused the engine t seize. I have photo o missing drain plug and findings report fro BBB autoline.

Bernard Arghiere [protected] email: [protected]@aol.com

I was serviced at Bayville NJ Mavis on 11/25/2023. I had an oil pan replaced and gasket, 2 wipers, synthetic oil change and a battery. I was quoted $800. When I got the bill it was $1000, which I thought was high. I opened a Mavis charge with 0 interest for 12 months.

Today! December 1, 2023 there is oil leaking in my driveway. I have completely lost confidence with Mavis and. I plan on bringing my car to a Nissan dealer to'see what the heck was done to my car. This car only has 22,000 and it is a 2013. What is my recourse regarding this? Shabby work and the cost on a

credit card.

One of the tires that I bought has a bubble just after 1 week of driving. I am working as an uber driver and you know it is very dangerous to drive it with passengers.

Bear in mind that the tire in question has a production date of 2022, and I think it is very grave to sell tires with an old date of production.

So, I Recommend you to prepare a replacement asap.

Looking forward of your reply

Brooklyn Mavis - 832 Penn.Ave & Stanley St Brooklyn, NY 11207

Facility: 7115845

Invoice # 0433-[protected]

Work Order # [protected]

Invoice Date 10/17/2023

Item# [protected] Quantity 2 Gdyr Assurance MaxLife BK SL

In August 2022, I had a Power Steering Pump and hose installed at the #0310 store, in Lawrenceville, NJ. They did the job and a year later, I had to have a new Power Steering Pump installed. I spent $400 just for the Pump at Mavis. They did not inform me in writing or otherwise, that the Pump would need to be replaced a year later. I have called the 1-800 number at least 5 times. My ticket number is #859740. The representative always defers my call to David, the Regional Manager. David has not called me back within the 48 hours that they tell me.

I am very disappointed in the customer service and will not recommend or ever go back to a Mavis Tire Center. Note that I was a regular customer for tires, and oil changes, front end alignments.

Unless I get a resolution for my issue, I will continue to give Mavis negative reviews on whatever platform they have.

SH

10/15/23 Evoluxx tires installed Utica, NY. Invoice [protected]. 10/17/23 tire found flat in AM at Hotel. AAA found leak in stem of right rear tire. Wilkes-Barre Mavis repaired (no charge). Drove to Coconut Creek,FL (home). 10/24/23 drove to Doctor, Left Doctor to go home tire went completly flat on highway. AAA came changed tire. Determined tire got soft and wore out and went flat. Went to Tire King in Pompano Beach said didn't have replacement option (never offered when I bought tires in Utica). Replaced tire at 50% dicount. Tire was put on 9 days ago either the tire was flawed on installed improperly to have these problems. I should have at the very least gotten a new tire at no charge.