Tire delivery
I purchased a set of 4 tires on 8/30/2022 for installation on 9/12/2022. I used the tirebuyre.com website to book the installation for 9/12/2022 in the AM, so they would have visibility on the need for delivery. On 9/8/2022 I inquired about delivery of the tires and was promised that they would be delivered on 9/9/2022. After they failed to be delivered on 9/9/2022 I contacted tirebuyer.com again and was promised an update within 24 hrs. That did not occur. I contacted tirebuyer.com again on the 10th & 11th with no resolution.
Finally on 9/12/2022, after the delivery was not completed I contacted tirebuyre.com again and was told that there was an issue with my order and it would be canceled. I was also informed that the only way tirebuyer.com knows there is an issue with the order is when they fail to meet customer promise. They did not want to finish processing my order, they just said to bad, we are canceling the order with no attempt to resolve the issue
Desired outcome: Complete the implied contract when they take my money
Non delivery
Ordered tires from www.tirebuyer.com and they said I'll get them within a week. After I paid they sent me all the necessary confirmations and a tracking number. After a week nothing showed up so I went online to track my order. When I entered my tracking number it showed that my order did not even leave the warehouse. I contacted TireBuyer customer service and they said that there was probably a mistake and assured me they did send my tires. They asked me not to worry and be more patient, according to what they said my delivery was supposed to be few days late. Gave them another week and tracking system showed nothing. I contacted them again and asked them to cancel my order. They said ok and promised to contact me back as soon as they cancel my order.
Another week passed and my order wasn't cancelled. They gave me nothing but empty promises and every time I contacted them heard nothing but lies. Never got my money back or my tires.
Sent wrong tire it was returned to them still fighting a week later with them over a refund or right tire nothing but lies at this point I'm calling a attorney
Is TireBuyer legit?
TireBuyer earns 91% level of Trustworthiness
Perfect Trust Endorsement: TireBuyer achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for TireBuyer. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
TireBuyer has registered the domain name for tirebuyer.com for more than one year, which may indicate stability and longevity.
Tirebuyer.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Tirebuyer.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Tirebuyer.com you are considering visiting, which is associated with TireBuyer, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
The domain associated with TireBuyer is registered with a high-end registrar, which can be an indicator of the company's commitment to maintaining a secure and reputable online presence.
Several positive reviews for TireBuyer have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
TireBuyer website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the tirebuyer.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
Overview of TireBuyer complaint handling
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TireBuyer contacts
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TireBuyer phone numbers+1 (866) 961-8668+1 (866) 961-8668Click up if you have successfully reached TireBuyer by calling +1 (866) 961-8668 phone number 0 0 users reported that they have successfully reached TireBuyer by calling +1 (866) 961-8668 phone number Click up if you have UNsuccessfully reached TireBuyer by calling +1 (866) 961-8668 phone number 0 0 users reported that they have UNsuccessfully reached TireBuyer by calling +1 (866) 961-8668 phone number+1 (704) 992-2000+1 (704) 992-2000Click up if you have successfully reached TireBuyer by calling +1 (704) 992-2000 phone number 0 0 users reported that they have successfully reached TireBuyer by calling +1 (704) 992-2000 phone number Click up if you have UNsuccessfully reached TireBuyer by calling +1 (704) 992-2000 phone number 0 0 users reported that they have UNsuccessfully reached TireBuyer by calling +1 (704) 992-2000 phone number+1 (800) 222-1167+1 (800) 222-1167Click up if you have successfully reached TireBuyer by calling +1 (800) 222-1167 phone number 0 0 users reported that they have successfully reached TireBuyer by calling +1 (800) 222-1167 phone number Click up if you have UNsuccessfully reached TireBuyer by calling +1 (800) 222-1167 phone number 0 0 users reported that they have UNsuccessfully reached TireBuyer by calling +1 (800) 222-1167 phone number
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TireBuyer emailslkim@tirebuyer.com85%Confidence score: 85%marketing@tirebuyer.com78%Confidence score: 78%marketingnetwork@tirebuyer.com77%Confidence score: 77%support@tirebuyer.com76%Confidence score: 76%support
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TireBuyer headquarters601 108th Ave NE, Suite 420, Bellevue, Washington, 98004, United States
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