Kwik Kar Customer Service
Kwik Kar
10101 Custer Rd
Plano
Texas
United States - 75025
Plano
Texas
United States - 75025
Customer Support Phone Numbers
| +1 972 578 2877 | 4 0 |
Kwik Kar Complaints & Reviews
Kwik Kar / oil change
Kr
Jun 20, 2019
My name is Kristen Waters and I feel ripped off!! I just took my Truck in to have a simple oil change done at the Kwik Kar on University in Fort Worth Texas - 06/20/2019. Operation number #8593. They advised that it would be $79.99 right up front for Synthetic Mobile 1 oil. Well almost an...
Kwik Kar / shoddy workmanship-overcharged
Ha
May 15, 2019
Took my 2015 Lexis RX350 to their Anna, Texas location for a simple oil change. Got a bill for $86.00, never bothered to ask if I wanted oil, a blend or synthetic, just went for the jugular. Said I would never go back again. Took it to Firestone in McKinney, Texas this time, showed me they...
Kwik Kar / car detail
Mc
Dec 28, 2018
Today, 12/28/18, asked to have my car interior detailed and some spots buffed out on my car. Asked for a package that can do both, the guy made a suggestion for a $109 package. I did not question him and agreed, I went inside and paid. He didn't clarify the package but being I had just...
Kwik Kar / air filter price
Ga
Nov 03, 2018
They asked me if I wanted to replace my air filter after showing me my old one during an oil change. It was dirty so I said yes. The change oil price was $24.50, the filter charge was $30.This was on a Hyundai Tucson. What a rip off. Check several prices when I got home. No one even came...
Kwik Kar / coolant flush and service
Jo
Oct 29, 2018
I called the place and asked for service to my coolant system and an oil change. They said they would hook it up to the machine and clean it out. I watched them the entire time and not once did they hook it up to a machine up. They said it would take too long so they did it manually, which...
Kwik Kar / oil change
Yo
Oct 29, 2018
I came in september to get an oil change. Car stopped in october. To the car to the mechanic who told advises me no oil was ever put in my car. The manager a kwik kar is not concerned the least bit so at this points looks like I have to get my attorney involved. The kwik kar lube location...
Kwik Car Car Wash / car wash
Ju
Oct 13, 2018
Paid $14 for ultimate wash and made it about a 1/3 of way through wash when chain broke on car wash. Then I had to drive out of car wash over rollers risking damaging my vehicle. Once out of wash they just sprayed my car off and said I was good a sent me on my way. So basically I didn't...
Kwik Kar / up sell, false reasons — aug 2018
Ip
Oct 10, 2018
I took a car to kwik car-east allen texas, , it seemed to have changed owners etc since my last visit, , the "new employees " had a look and attitude id compare to work release, , During the visit I was shown air-cabin filters that had been sprayed with an obvious dark substance, ...
Kwik Kar / fuel filter housing
Th
Aug 13, 2018
On 8/2 I took my Diesel truck in to get serviced in Azle Texas they changed the oil and air filters and fuel filter witch was the first time on the fuel filter then on 8/3 my truck would not start so I called the store in Azle about it they had to re prime the filter so I drove to San...
Kwik Kar / inspection
Rc
Jun 16, 2018
Bacones woods austin Tx Brought my vehicle in for a state inspection. As I waited across the street. I received a phone call from someone saying they found a crack in my windshield and asking if I had insurance then stating my insurance would take care of it "would I like it fixed...
Kwik Kar / brake service
Ss
Jun 04, 2018
I took my Subaru forrester into Kwik Kar on June 22 to have the brakes replaced because Subaru told me that they needed to be replaced. I was told that the back brakes were worst than the front and that I had life left on the front. I decided to have all 4 brakes replaced because my car i...
Kwik Kar / state of texas inspection
Ju
May 24, 2018
Took my 2011 Chevy Equinox in for a state inspection so I could purchase my tags for the year. Attendant took out two air filters ( I did not see him do this) and tried to sell me new ones. I told him I had all my service done at the dealership. I complained to the manager but nothing...
Kwik Kar / oil change/glove compartment
Al
Apr 10, 2018
I would like to complain about the service. Yesterday I went in for an oil change get which was way more expensive than your sign that said $20. They also changed my air filter. Today I realized my glove compartment box did not close completely and was off track, as well as some of the...
Kwik Kar / oil change and inspection
He
Feb 19, 2018
The Kwik Kar on 5021 Bryant Irvin Rd. Fort Worth, TX has lost my business. I went in for an Oil change for the $38.99 and when I checked out the bill was $65.35. They had added a Lucas Oil Additive $24.99 additional cost without my consent. I mentioned that no one consulted with me about...
Kwik Kar / water pump gasket install
Bi
Jan 08, 2018
On my wife's 2015 white chevy cruze this past Saturday. Was taken in for a water pump. We had an issue the coolant losing coolant. So on January 1st it was taken in at the league city location in Houston. So they had the part this gasket on the water pump Saturday the 6th. They also had...
Kwik Kar Lube N Tune / inspection
Ma
Dec 28, 2017
At the Kwik Kar lube and tune 1812 N. Valley Mills Waco, Tx 76710. 12/28/2017 The inspector Jerome Tarver began smoking and with the lit ciggerett entered my vehicle. Upon complaining to the assistant manager, Mark (who would not give his last name). Mark was very rude and escalated...
Kwik Kar / oil change/inspection
St
Dec 24, 2017
So on 12/19/2017 at about 5:25pm I got an oil change in which I purchased an air filter for my engine I was told. I asked to get my vehicle inspected also and they said they couldn't and I asked again after and he said to come back Sunday(today Christmas Eve) logical. A few days later I...
Kwik Kar / medal plates were left in my oil tank were mechanic place oil in my car
Mi
Dec 22, 2017
Hello my name is Michael Johnson I think and my wife was getting a routine oil change at Kwik Kar in Cedar Hill and suddenly after her oil was change we notice that her car was not running the same. In about a week or two the car eventuality started to get worst and eventually shut down. I...
Kwik Kar / customer service had an inspection
As
Nov 09, 2017
Maher suleiman gave me an car inspection. After me and my mother came to the counter he just said we failed. Nothing else and we had to ask why. He was slapping papers down and talking to us in an agressive tone as if he didnt care to talk to us. When he gave us our insurance back he threw...
Kwik Kar / front desk clerk
Ja
Nov 06, 2017
I have to preface this by saying everyone else at my Frisco Main Street location is fantastic and well-mannered, but the front desk clerk is abhorrently rude and dismissive, often shoving me off and phone customers off when they have specific questions. Not too certain of what her name i...
Kwik Kar / car inspection and ac
Al
Aug 29, 2017
I came to the Denton store to make an ispection for my car. After they finished the inspection, they asked me for other issues in my car. I told them that my AC sometime does not cool very well when i park the car. They made a check and told it cost 89. I said no thanks. After i left the...
Kwik Kar / kwik kar 8280 spring valley rd, dallas, tx 75240
Mo
Jul 30, 2017
I have bad experience with this kiwik kar shop, I have issue in my car, I want there to fix it, the manager told me 85$ to check first for the problem, I said OK, he did his check for the problem and he ask me to buy a part from o'reilly cust me 185$, I buy this part and after he replaced...
Kwik Kar / oil change
Mr
Jul 28, 2017
Took my car in to get an oil change and come to find out they never completeld the work. I had to tak my car somewhere else because it was acting up come to find out I barely any oil in the car. The manager would not help out in any way. He was very rude and would not ammit his mistake and would not give me a refund on the work that was incomplete.
Kwik Kar / service
Fs
May 03, 2017
I took my car to Kwik Kar in Richmond (77469) for a simple oil change. when I got here, the manager told that my car didnt had enough fluids and collent and made me purchase "Royal Flush service" for $470 . The manager did a test drive and said i dont have to worry about anything for a...
Kwik Kar / car inspection
Ma
Apr 30, 2017
I was trying to get my car inspected and they told me I couldn't get the car inspected when I had the insurance card cause I had five cars on my insurance and all I asked is how come I've never had this problem before and they kicked me out for raising my voice, it was the poorest service...
Kwik Kar / oil change
Km
Mar 20, 2017
Took my vehicle in for an oil change. I was quite $56 and some change but when it came time to pay, I got charged over $67 because apparently they were out of the oil filter that comes with the oil change and had to use a different brand which was $12 more. I was not told this until the...
Kwik Kar / brake service
Di
Nov 02, 2016
Do not use this place!! They do not stand behind their work. I used to like this location then the changed ownership. Downhill ever since. They are constantly up selling saying you need this or that done to the car. When I take it to another location, they say it is fine. Most recently...
Kwik Kar / incompetent, and useless manager - this place is a ripoff
Ja
Aug 21, 2016
8/20/2016 I was watching them change my oil, first the manager was adding oil and spilled it all over the engine. Then he started the car before changing the oil filter. I asked him why he started the car with clean oil and a dirty oil filter, he said it wouldn't matter . I finally got him...
Kwik Kar Lube " Tune Of Roanoke / Mechanic/Drugs/Alcohol
Am
Jul 28, 2016
This location has knowingly employed a mechanic who sells & uses drugs, even while at work. He drives customer vehicle's while intoxicated. I & a couple of other people have informed his employer only to be told not to harass them & they hang up. Even in person management...
Kwik Kar / oil change
Sa
Jun 21, 2016
Kwik kar lube & auto care 7301 boat club rd, fort worth, tx 76179 Phone: (817) 236-2322 My son went to get an oil change and nothing was explained to him such as the cost and options. He was charged $85, I mean I was charged $85 since he use my card. The car has 62k miles. So it wasn't...
Kwik Kar Vista Ridge / Lies
Pr
May 02, 2016
I went to get an oil change and the following day, in less than 24 hours i had to stop after 10 mins of driving. The car started overheating, the oil light turned on as well as the check engine light. Luckily i was close to NTB, who were able to look at car and noticed the car had no oil...
Kwik Kar / charged services not done
Re
Aug 23, 2015
I took my car for a state inspection on 5-30-15 at 51, 618 miles They charged me for Power Steering Flush 79.99 Brake Flush 79.99 2x disposal fee 9.00 I took my car to Lute Riley Honda on 8-22-15 at 55, 617 miles Was informed my power steering flush and brake flush were dirty and need done...
Kwik Kar / service standards
St
Jun 26, 2015
I used to love Kwik Kar because they provide a great service. However, I went today to their store to change my car engine oil and the guy their told me that my car will take 45 minutes. But it took 2 hours instead ! They even did not clean the car from the inside as they used to. I even...
Kwik Kar / wrongful diagnosis
Ma
Feb 21, 2013
I have been a loyal customer of Kwik Kar for almost 10 years now. When I last got my oil change in Norman they told me my brake pedal was low and I should have it checked. When I took it in later, they quoted me $958.17 in repairs . I later took it to a local repair shop that had been in...
Kwik Kar Lube & Tune / Oil change
Ne
Oct 20, 2012
Went to Kwik Kar becaue they advertised a $19.99 oil change yet when done they said its $42.30! The Manger name Amir was saying my oil filter was special, yet during the whole time I was there waiting not one word about it. They also put the wrong type of oil, I said I wanted Penzoil, the...
Kwik Kar Custer Rd Mckinney TX / Air conditioner repair on auto
Vi
Jun 30, 2012
I took my car for a/c service on Thursday 6/14. Jerrod told me I just needed freon and that he would check all belts and hoses and check a/c for leaks. When I picked up the car, the a/c was blowing warm, but car was sitting in sun and I didn't think much about it. As I was driving hm...
Kwik Kar Lube & Tune / overpriced and scam artists
Tx
Apr 03, 2012
I went to Kwik Kar on Eldridge and W Little York because it was conveniently located near my house. I should have never gone to these guys to begin with. Last summer they quoted almost 600 bucks to replace my brakes on both axles. When I went to another mechanic they quoted me 125 each...
Kwik Kar / fraud
Be
Nov 22, 2011
Told me they would get back to me after they talked with owner again. $400 of damage to my tire cover on Honda. Denied doing it.
Kwik Kar / bad company
Ms
Oct 24, 2011
I went to get an AC Diagnostic check on 8-11-10. I was charged $99.34. On 8-12-10, I was back because I had no air. I called Kwik Kar, and the mechanic said well we didn't charge you for the air we put in already. I asked him what does a Diagnostic Check provide. The mechanic admitted...
Kwik Kar / auto repair
Me
Sep 03, 2011
My car air conditioner was not working. I took it to Kwik kar at this address. They told me that it was the evaporator and suggested some one very close to them that could replace it. It was replaced at a cost of over $1200.00. It did not fix the problem. It turned out to be a leaky valve...