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I was looking at watches and was having a nice conversation with a saleslady, Bobby. She walked me over to the brand I wanted to see and she was giving me a few minutes to look when a loud, rude saleslady, Wendi, interfered and started to talk to me as if my saleslady wasn't there. Bobby quietly told her she had it covered when the other lady got very loud and obnoxious with her. Bobby tried to defend herself but was shouted down. I excused myself and left. What upsets me even more is that I heard through a relative who works in that Macy's that Bobby got in trouble for this. I often find the salesladies in Macy's are pushy and this Wendy was.
I might call the store but I felt this had wider effect.
The complaint has been investigated and resolved to the customer’s satisfaction.
I was assaulted by a Macy’s employee on Saturday, November 27th, at about 10:45 a.m. inside the Gallery Place subway stop, which is right below your store. The woman was wearing a Macy’s uniform with a nametag reading “Beverly.” She was an obese black woman in her mid-to late 40s.
The woman was talking on her phone and rudely pushed in front of me on the stairs, and when I said, “Watch where you’re going”, she became verbally abusive and followed me around the subway platform saying she would “hurt me”. She followed me onto the train and even switched cars to continue harassing me, and asked a black male to help her after falsely telling him I had called her a racial slur.
Her verbal threats and prolonged physical confrontation are enough to bring a charge of simple assault, a felony, and I intend to file a criminal complaint. I recorded some of her threats with my iPhone, and I have contacted Metro to get copies of the security video showing the assault. I can file a complaint with only a partial name and allow the police to handle it, but I would like to spare Macy’s the embarrassment of having uniform police show up at the store. But I am very serious about this, and I will file a complaint one way or the other.
I have also contacted the national office and filed a complaint. I have a positive image of Macy’s, but obviously this Beverly’s psychotic behavior is very dangerous, especially if she gets angry again and decides to hit another customer. There are many good workers available and there is no reason to tolerate this behavior.
Do not work for Macy's- Flushing shoes department, they do not care for their employees. You don't get the information you need to do your job and get yelled at for not doing it right. Mona is a terrible manager. Honestly even in a recession period it's not even worth it just find another job. I have to highest regards for good managers and for the store in general but whoever hired her needs to do some serious reflection and contemplation. Don't they ever wonder why customers leave with bad reports about this department? Answer is bad management!
One of MACYS trucks pulled down wires & never stopped. These wires caused a major problem, the FIRE DEPT., ELECTRIC CO. & CABLE CO. had to come & are addressing the issues
We placed a call to MACYS as of yet no one has bothered to call back.
This occurred today, MAY 10, 2012 at 10AM in STATEN ISLAND, NEW YORK in front of 1252 MASON AVENUE
Macy's employees do not wear uniforms.