I have more of a concern than a complaint. I am not complaining about Lowes personnel. I am concern about the contractor that Lowes hired to install my roof. My roof was considered as completed by roofer in Nov. 18. 2015, todays date is Jan. 25, 2016. I refused to sign a form stated that roof is completed until a license Engineer has signed off on it because I need a certificate for my insurance coverage. I am a senor citizen with a $12, 000 roofing contract. I have been in contact with the local store #95 concerning this matter. Although the store installer department has been very nice during our communications, there has been no favorable result. No one has come to check my roof from store or ant other entity. I am beginning to think the contractor license wasn't intact but he is still getting jobs/paid, so no one appear to be really concerned about my roofing situation. While discussing this matter with a roofing friend he asked was the roof installed on the weekend and if he posted a permit. He did not. I would like to see this matter resolved. I feel that I am in a situation where they need to start over because of no permit but I need my Certificate and I still have the unsigned form that stated the roof was completed.
Beaumont Customer