LG Electronics
Reviews and Complaints

I am sure about it that the buyers are suffering from a post-purshased aguish. I have been a victim of LG and I purchased LG Home Cinema- DV-55. They gave me the gurantee for one year of its best working but very unforgettably I found it worst the very next day as no film was displaying on the screen and a bad quality of sound exposed the Quality of LG product to me very next day . I like the company to take action against the showroom in Karachi and asked me with all proofs. I like that to be replaced or refunded.

YASEEN GHORI
KARACHI, PAKISTAN

As a hairdresser, I useg Loreal color 45 yrs. and was very pleased w/every Color.
NOW, For YRS.I've used your face creams for many Yrs.
I cannot tell you how disappointed I am w/all of your creams. SHAME ON YOU.
. I could pick up a cream from the Dollar Store that would do as much as all of your creams.
Please live up to your claims...
Jackie Bernard

We bought ours used and on day 2 it stopped working. I discovered the lint trap tray is the actual culprit. It has a rubber trim and I noticed ours had a small section missing which caused lint to fall into the unit. My husband took it apart and there was TONS of lint...piled up on the heating element and all inside. A wire was even singed. It cost us $150 more to have it fixed and it was a total fire hazard! BIG TIME fire hazard! It also melted the wheel that spins the barrel.

I agree with Jeff, we also purchased the same dryer and 2 years ago it started thumping. Upon inspection the drum is split open on the seam just inside the door. The dryer has very low hours, this is definitely a known defect that should be replaced under a recall. There are literally thousands of units with the same problem, and LG has no liability? Where is the BBB.
A.Wood

I agree, but it gets worse. We purchased the 125cc super wrangler and it broke down the first day as well. There is a flaw in the engineering of the go kart. We have to keep ordering the same part over and over again because every time the go kart hits a bump, the piece brakes because it is right next to the frame. It is engineered to brake. Go karts are meant to be ridden in rough terrain, so the location of this part should be elsewhere.

Abosolutely aggree this place is a sham. I bought the 125CC super wrangler go kart and this thing is a piece of crap. Can't get throught to anyone at the business. When I do call I get hung up on, and if I do get through to someone then they can't understand what my problem is. When the go kart came there is no assembly manual or anything to tell you how to put it together. Never have gotten this resolved. They need to have as many people that have had problems to report them to the attorney general. They are total scam artists.

These people are con artist, I bought one in July broke down would not shift in less than 4 months, they had it for 2 months and never called one time, after I filed complaint with BBB some half wit from their Memphis store calls and tells me they got it ready and I owe over 800 bucks for repairs, their response to BBB complaint was nothing but lies, their theme as you can see by all the complaints is customer abuse, my unit had 50 miles on it, was garaged and adult driven for the 50 miles it had on it, not done with them yet going to see lawyer and state attorney, best thing we can do is spread the word on these crooks I can assure you I will cost them more in sales than what they think they have stole from me.

Had it for seven days now, maybe have six hours on atv.battery will not hold charge, went and bought new battery, still wont turn it over, starter now shot! Pissed off seven and ten year old. Try to explain to them why they can't ride it. Happy birthday to them!

my lcd screen is half is looking black and half is normal

LG top price dishwasher, 18 months old:
MOTOR BROKEN - leak into apartment below, ran through ceiling fan

repair cost: almost $ 400 (+ wallboard, repaint, new ceiling fan...)
finally found 1 single repair agency - waiting a month now
- repair man recognized horrible sound: happens all the time

I detest LG. Huge waste of time, money- aggravation level through the roof. My dishwasher has never worked properly... doesn't clean, doesn't dry, takes too long to cycle. Pump went bad- not covered by warranty. 5 weeks, $350 to get a new one that has gone out after only 4 months. (There is only a 90 day warranty of the pumps) This company should not be allowed to sell in the US. I'm writing off my losses and buying a GE. New Orleans

I am currently having the same problem. The motor on our lg dishwasher went in just over 2 yr of use. This is the 3 rd problem we have had with our dishwasher the 1st was in the first 2 months of owning it. . The problem is not with best buy but with lg itself. LG is terrible about having knowledge on thier own product, service help, getting parts, Now that I can get the parts it will be over $600 plus labor, the motor is only covered under warrenty for 2 yrs. so now my high end dishwasher is done in as well as my pocket book. My advice shop best buy, Just DON'T BUY LG>>>>>

LG never honours their warranty. A 4 month old fridge still has not been replaced after over 6 weeks. And they try to sell me extended warranty. Garbage. I bought the fridge in Canada with a 1 year warranty. The same fridge in the US has a 5 year warranty. Total fraud.

I bought a lg g5 cell phone had it for 1 month starting having problems with it I have sent it back 5 times know I paid 700 for it but they will send you a used pice of [censor] that don't work never again will I buy lg

I have a purchased LG Split AC.Invoice No254 dt.19/5/2010.At present there is no cooling, either Gas leakage any where or Compressor fault.AC Model is LSA SCW 2.A.F.5
Name of the Purchaser is Laxmi Narayan Prusty C/O Sarojini Prusty .Infront of GURU JANG Jaga, Luhagada Basti, Bali Sahi, Puri . LL Ph-[protected] Mob:-[protected]
Pl send your Technical Engineer to attend the complaint early.
Yours
Sarojini Prusty.

Hello,

i am really very sad to say that we brought a microwave with lot of good purpose. But its not even been a year, hardly 7 months and we are facing with a major repair issue. and also the basic function of switches are not functioning well. so it's really irritating to mention that a product comes in repair within 7 months, its merely waste of money.

regards
punam

Having purchased a lg tv in the boxing day sales we have had nothing but problems with the tv, the sound on the tv keeps going off, I have contacted the store and took the tv in to the store to be told that i have to prove that there was a fault with the tv, So i took my family {all young children) along to the store to be told that i will have to leave my tv with them, Leaving me with no tv until they could find a fault, I refused this option and said i would wait to see if the fault occured while i was in store, Surprise surprise it didn`t happen after one hour waiting around with my young family the chap on the desk asked me what i wanted to do as the store was closing. I said i wasn`t leaving until this matter was sorted, He gave me two options, Option1 leave the tv for them to HAVE a look in the morning or option 2 bring the tv back in the morning and go through the same process again.None of these were an option in my eyes. So i said i would contact trading standards in the morning then they offered me a replacement tv for the evening, while they sorted my tv out (NOT).One day later i was told to return the old tv and pick my tv up as they could not find a fault (By watching it in store).Two days later i am still stuck with a faulty tv . I was willing to go in store and upgrade to a bigger tv at my own cost as the tv i had was sold out. the tv purchased was a lg32 7000 bought for £350 in the boxing day sales at deepdale in preston lancs.Gone are the days that customer is always right.

My LG Microwave failed on the 1st August and a complaint was registered. RNA [protected]. A technician attend on the 2 nd august and said the control PCB is defective and need to order. And no news from them for 10 days and hence I contacted their toll free number and lodged a complaint against their ALWAYE service unit. Just because of that they played dirty games with me. They never contacted me for one month and up on my repeated complaints another technician came and removed a part from my oven. His service centre promised me over the phone that it will be replaced or repaired in 4 days time. I did not hear from them for almost 10 days and again complained to their customer care. Just because of that they did not give back the part for another 14 days. With this part in place, at least I could use the microwave for warming up function. Now, with this part with them, I could not even do that. That is how the harrased me for almost 2 months and finally the fit back my defective part . SO THE ONLY THING LG SERVICE CENTRE AT ALWAYE, DID IS NOTHING BUT HARASSED ME BY KEEPING MY OVEN NON FUNCTIONAL FOR TWO MONTHS. All this is because I complained against their service centre. Is this not a mafia kind operation ? Don't LG has any responsibility to have their products serviced after it is sold ? If they retaliate like this to the customers who complain why do they have this so called customer care service. LIFE IS DEFINITELY NOT GOOD LIKE THIS ?!. I am aware that unfortunately there is absolutely nothing I can do to such corporate giants in India, but If I can stop at least one man from buying their products, I am sure I made a point.

Microwave oven (model no-MG-3937C) (Sl.No-905DMDQ00114) purchased on 11.10.2009 from m/s Anand & Co.Capital Electronins, Super market; Durgachak (Phone.no [protected]).
This item not working since 23/02/13, its rotor not moving even after power supply.
we have tried over phone(customer care no MTNL [protected] but no response.
Required help for attending the item for use.
My address:- S.MALLICK
21/05/26B IOCL HALDIA,
PO-HALDIA TOWNSHIP (PIN-721607) ; DIST-PURBAMEDINIPUR; WEST BENGAL; INDIA
Phone no:-(M) +91-[protected]

Lg company is denying to provide service support for the four year old lcd tv 42" size on the ground that this product is discontinued from production range.

Lg officer on the service desk are not bothered to lift phone or even reply on mail.

I recently purchased the 32" lh20 on January 16, 2010 for my bedroom when I got it home I noticed that the protection cover for mounting was missing so I called LG and Marsha on [protected] told me not to worry that the item would be shipped in 7-10 days since I didnt think anything of it I told my husband that the item was on its way so we mounted the television well needless to say 3 weeks later when I didn receive it by mail I called them back and spoke to Jasmine on 2/7/2010 who checked for me what has happened and told me that the item was never shipped so I asked what happen to which I received the answer that the Item was not needed therefore they were not going to mail me one out. I was appauled so I asked to speak to a supervisor and got Mr Ameth Arrocha on the same day and he told me he would look into it and get back to me the next day. Well I didnt hear from him till today 2/09/2010 so that he could tell me that if I wanted the piece I could place an order for the missing piece with parts, I was confused so I asked him why would I place an order and have to pay for it when the item was missing? He told me sorry but that they were not sending me the part and if I wanted it I would have to order and pay for it. NICE HUH. talk about customer satisfactionWell I couldnt believe that that would be the end of it so I told me why would your representative tell me the item was on the way when they werent going to do that I could have simply returned it but I didnt think it was a big deal especially when Marsha their representative told me I would be receiving in 7-10 days Well that was I guess my problem that their rep told me I would be receiving it instead of just returning for an exchange.
Still upset I tried one more time with their on line rep Rodrigo who in a conversation of about 20 to thirty minute and after agreeing with me that he would also be upset turned up telling me that I could order the part for 29.93 if I really needed to have it because it wasnt needed for the tv to run. I love how people could tell you hey I know you bought a new TV and I understand that the piece wasnt there but and I also know that you called 3 weeks earlier and at that point could have returned it to the store but even thought we told you dont worry I will send you the piece in 7-10 business days and now when I threw out the box and I cant return it now they say hey just spend another 29.93 and we'll send you the piece that was missing. I tell you I couldnt ask for a more CARING AND CONSERNED COMPANY I WOULD DEFINIATELY BUY SOMETHING ELSE FROM THEM AND DEFINATELY RECOMMEND PEOPLE TO THERE COMPANY . NOT

I bought my fridge on 11/06/08 from Best Buy. It is an LG LFZ25980ST with a retail value of $3200. Only 2 months after purchase I found that all soft items in my fridge were frozen! I didn't get the Best Buy warranty (BIG mistake) because LG provided one. I didn't make sense to buy another and I assumed that anything was wrong they would make right. NOT! They sent someone out to fix it. Take 1/2 day off work for the repair guy, he looks at it, calls in parts and then sets up another appointment to replace the parts and I take another 1/2 day off work. This happens another 4 times. The 3rd time I asked them to replace it they said no we need to try and fix it again. The 4th time (9/09) the said the same thing but also if this happens again we will replace it. I told them that the next time it will most likely be out of warranty. They said don't worry if it is the same issue we will take care of it. Well here we are 12/16/09 and all my veggies are frozen again. I call LG and get the SAME run around. The worst of it is there is only the customer rep and a supervisor and NO ONE above that person to talk to. She then told me my fridge is now out of warranty and she would have to extend it. I am like I want it replaced! She says "Mam I can extend the warranty and have it repaired again or you can deal with it yourself." So of course what choice to I have? I also asked how many times does the same issue have to be fixed before you will replace it? Mam I can't answer that. What happens if it does this again and the extended warranty is over? Mam you will have to see if you can get it extended again.

Best Buy can't do anything because I didn't buy their warranty. They wouldn't even take it back when this 1st started.

My advice from now on when you buy a major appliance buy the warranty from the store and verify their replacement policy up front. Do not ever buy an LG appliance. I have their dish washer and LOVE it (of course according to other complaints it still might break down), I love the fridge when it works. When they work their appliances are great. The problem is if you get a lemon you will have to have it fixed over and over again until they finally say "No sir/mam we can not extend that warranty again". That is enough for me to not buy another LG.

I purchased an LG dvd/Blu ray player about 4 months ago. It's already having all kinds of issues. It now won't play any disc's. Says no disc. I've cleaned the disc's and the player to the best of my abilities and the stupid thing still won't play. Piece of crap! Do not buy!

I purchased all new top of the line LG Kitchen appliances and everyone of them failed almost within a week of one another at the end of five years. LG is an arm of the North Korean Communist Party. Funny, I still have a Maytag frig. from years ago that runs fine.

I bought a 70inch lg smart tv that lost video while still under warranty. They told me I had to get it to a repair center almost 400 kms away at my own cost because I live too far away. To rent a truck, travel that distance to drop it off and then repeat to pick it up will cost me more than tv cost. DO NOT BUY LG TELEVISIONS IF YOU LIVE 150KMS OR MORE FROM SERVICE CENTER! If is is that expensive to get it repaired, they should replace it since it cant last for 1 year. I am entering a reference repair # so perhaps someone at lg will know what I am talking about CNN-[protected] I will never recommend LG to anyone again. Terrible customer service!

I have the exact same problem ! The DVD does not play. The machine "Reads" the DVD disk and after a few seconds, ejects the DVD. I did not bother repairing and throwing good money after bad.
A class action suit is definitely in order !

I have the same problem. I got my first fixed but it only lasted about 6 months. Piece of junk, and the customer service was not helpful at all. No more LG for me, in fact, they should change their name to NG (No Good)!

Your problem with the LG RC-199H is exactly the same as mine. I too had it repaired (for $60 - under partial warranty) and after a few months of rare use, it is failing again. Now parts are not available. After reviewing complaints on the internet, it seems this is clearly a lemon product. LG should be forced to offer a free extended warranty on this piece of junk. I will never buy an LG product again. Lesson learned.

I AGREE ..GUYS WE SHULD GO TO COMSUMER COURT

Kindly refer a copy of the mail to sent to LG.

Dear sir,

I had bought one LG mircrowave oven, few years back. About 2 months back it stopped working and I had registered a complaint with LG under complaint no.W9C90300410. LG mechanic has visited our place, opened the microwave and said they have to replace the PCB. They iformed us that if the PCB is availabale in Goa they will come and repair the microwave the next day; other wise they will get the part with in a week and set right the machine.

It is more than 45 days now and I have made at least 100 calls to [protected] and also to your dealer Star services at 2464630. Your call center people give goody goody promises and your dealer does not lift the phone 99% times and if I get him luckily, he also will gives me a promise. My microwave is not yet repaired. I have never come across a more lousy servive from any other manufacturer. Before I throw this machine, can you tell me whether you will reapir this?

I would request you to give me a feed back as to whether you will do some thing for this or I have to forget the machine.

With Kind regards,

John Kuryan.
TEL: [protected]
Mob: [protected]

LG is also becoming a fraud company. Number provided on website not working. online complaint registration not working. Customer care does not know anything.

Total dissatisfaction.

I had purchased a washing machine is in warranty of 10 yrs. since my bill is missing IG service center creating pressure to pay the price for the part..how can I get my duplicate bill..any one please share information available with you...

Two months down the line i had purchased the LG Refrigerator from Vijay Sales and thats where we made a big mistake. The ref. was delivered the next day itself, but when the refrigerator came, the tray was broken due to which we had to send the Ref. again with the delivery boy.The next day they delivered the ref. when we made the entire check we found the defrost pipe was missing mean while the delivery boy had left. We called the vijay sales customer care on 022 - [protected] and spoke with many executive as requested for replacement of the Refrigerator but no action taken on the same. The Vijay sales PRO Sabena committed many thing but never implemented it. I wanted to escalate the call to their higher authority but she was not ready to give the name and no. She requested me to co-ordinate with LG team... I don't understand why should i speak with LG team. If required i could have directly coordinated with LG local dealer and take the refrigerator from them. Till day i have still not received the Refrigerator replace nor received the part. I would request people never go to purchase electronics from VIJAY SALES. Pathetic service from then.

We always followed up on the issue but always got wrong commitment.

I had lg refrigerator bought one year back, it worked well for one year but now it stopped working and its not cooling. The temperatures in the fridge are warmer rather being cooler.

Bill lost and not able to get duplicate bill
Vishwanath Rajpure - [protected]
I put my complaints month of august regarding cooling of my refrigerator. my refrigerator model no. GL-255VT5.BWTZEBN &
SR. No.010NLLG005264 but they said if you have bill we can consider under warranty which is not missed so request to issue duplicate bill to Top Ten Electronics, Ghansoli, NaviMumbai from where we purchased this refrigerator but they have not able to provide me the same so I pass the request to company regarding duplicate bill but they also not able to track my transaction and not providing duplicate bill which is required to verify the warranty period. This process is going on for last 15 days.
Please Help me

Brought LG fridge, 185cc intellocool 6 months ago, but packing got loose within 2 months.dealer contacted but nobody turning up for service.kindly, advice.

If you unplug it for a couple of hours does it start cooling again? If yes it is then it your defrost timer that's what happened to mine. The timer is located in the same housing as the refrigerator temp controller.

Hope it helps!

I had the same problem as well. I just called LG Customer Support and they said they would send me out a replacement (5-7 business days). Customer service also gave me no hassle.

Ontario, Canada

I also have the same problem with the handle. I have had mine replaced 5 times in the past 6 years. Upon calling LG, they have never given me a difficult time replacing the handle. They always send one out right away. The last one I received was supoosed to have been made with a stronger material. I am hoping that is the last of the broken handles. Other than that, I have had positive customer service experience with LG and they never hassle me for a copy of my receipt unlike some other companies.

To the LG Head,
dear sir,
I m ashu doshi having plasma Tvn some part has been broken in it N i have registerd a complaint on 12/07/2012 in cotumer care.The engineer visited on 13/07/2012 and told about the solution that part will be repaired and he will come next day but after that day no one is comoing and they evev do not response the calls .Tell me what to do where should i go to repair my tv.will u please help so many times i have registered the complaints to the costumer care centre.

subject: problem regarding the PCB of LG window AC
dear sir,
I wish to bring following to your knowledge with the intention that you will take appropriate action, so that in future innocent customer of your Company are not made to suffer when they require services of your service provider.I have purchased an AC 3STAR model LWA5VR3DT1-AE4EKN2, serial no102EAPT018496 from Mayuri Homeappliance, kendrapara, odisha, on dt-19/05/2011.It is my painful appeal that the PCB of my AC had been damaged 2nd time.So we enrolled the complain no.-RNA120515086348, 15th may, 2012 and we came to know that PCB was not currently available but it was told that PCB will be available within few days. Today it is 21th may and now the tempureture is 42dg cc, yet no initiative has been taken by LG. Even the officials are not responding to our phone calls. it is very shameful that such a renowned company like LG couldn't arrange a small PCB.
Response of your service franchies is also poor.and sevice is very poor.they asked that lg is not takeing serios of small product.so i don't want to face such type prolem after my Guarantee period .so Ivwant the defective AC to be replaced. otherwise i wil not purchase any of your item because of your BAD SERVICE.if you are not taken any action then i will go to consumer forem .
So it is my gracious request to you that please take some immediate actions and treat this act of recklessness severely.
pls replay .
yours sincerely,
Debasis Rana, ID- rana.dev83@gmail.com

To,
The concern officer
sir, i am regular customer of LG appliances and purchased Window AC mod LWA5MR3D 1.5 ton from LG Shoppe Shah Najaf road Hazaratganj Lucknow on 7 th April 2012 on advice of friend.
Problem:
1. AC is not showed to me and not displayed in show room.
2.2 day late delivery, looking old piece, no manual inside box and not provided after asking to shopkeeper, no warranty card. not installed by lg person all these things doubt me for giving old or defected AC.
3.Very poor cooling, unable to decrease temp from 26 centigrade in spite of setting it on 22 and running it for 4 hrs

My room is 156 sq feet and full fill all criteria showed in ur site.
Sir i have complained four times and reminder 4times .complaints no. are RNA [protected], RNA [protected], RNA [protected], RNA120501042805 and it's 4 reminder. only three times person came and with out solving problem just doing formality and went out. i finally called to LG Shoppe they sent a person from there locally service center named SAHU agency named FAIZ . He also accepted that AC is not working and did not mentioned any major problem. I asked him to change the AC. Now nobody is responding . Tell me what to do with ur AC which is working as a heater. What is ur policy to deal the customer .It is very frustrating that such renowned company is working as a local company. PLZ do the need ful.
your sincerly
DR Parth Sarthi IIMSR medical college
Integral universityLucknow
2/132 Jankipuram Ext Lucknow
Mob [protected], [protected]

hi sir i have not any complaint but i have one request and that is a in LG refregarator lock system is not good because in that lock locks key is not still on lock i mean your lock is very small your lock key is not comfortable in this lock so you know ...sir ...

From
Smt. Swadesini Das
L-85, Housing Board Colony, Baramunda
Bhubaneswar, Odisha.
751003
Mobile No. [protected]
To
The Manager
LG Electronics India Pvt.Ltd.
Subject :- Regarding Poor Service
Sir,
With due respect I Smt. Swadesini Das inform you that I need to shift my Air Conditioner to the above mentioned address which is within 300 meters from my old address ( i.e. M-14, Housing Board Colony, Baramunda, Bhubaneswar, Odisha ), since I have no contact no. of your company, so I have purchase bill of your dealer M/s RAJ ELECTRONICS, CRP, Bhubaneswar. I make a call to your dealer to send a company experienced skilled mechanic for shifting, they immediately agreed & after 2 days (19/03/2012) morning send two mechanics for shifting & mechanics shifted the A.C. to the new above mentioned address & starts the A.C. showing the panel display . They took their charges Rs 1000/-forcefully, as the dealer committed to take Rs 700/- only, but anyway I paid them Rs 1000/-. But after six days on 25/03/2012 when I shifted with my family & switch on the A.C. the air conditioner doesn’t gives cooing. Next morning I again lodge a complain about this problem to your dealer. Then once again they send another mechanic . On seeing the entire system of work the mechanic told me that the GAS has LEAKED OUT due to loose in nut-bolt combination. So, gas is to be fulfilled by paying the required amount. After this I once call to your dealer in details. Then they asked me the name & ph no. of the first mechanic. I doesn’t have any knowledge about their names & numbers .So they refuse to help us. Now my Air Conditioner is un used.
I hope that you will be kind enough & take necessary action which is better on your judgement. I’m waiting for your better service & reply.
Yours Faithfully Customer
Swadesini Das
A/C Model :- LSA 5CG 3VF6

subject: problem regarding the PCB of LG microwave
dear sir,
It is my painful appeal that the PCB of my microwave had been damaged.So we enrolled the complain no.-RNA111205043627, 5th DEC, 2011 and we came to know that PCB was not currently available but it was told that PCB will be available within few days. Today it is 16th December and yet no initiative has been taken by LG. Even the officials are not responding to our phone calls. it is very shameful that such a renowned company like LG couldn't arrange a small PCB.
So it is my gracious request to you that please take some immediate actions and treat this act of recklessness severely.
yours sincerely,
Madhabi Ganguly
ID: madhabiganguly@rocketmail.com

SUBJECT-IN RELATION OF REVIEWING PROBLEM AGAINST THE COMPLAIN NO. RNA [protected] DATED 16-04-2011
SIR,
This to inform you that i had purchased split ac model no. LSA5NW2AF2 1.5 TON ON DATED 19-04-2010 IN WHICH ENCOUNTERED a drainage problem for which i filed complain on dated 16-04-2011 which was under Guarantee period WAS ENDED.
SO, I REQUESTED to solve this problem as soon as possible because these problem are quite irritating and are forcing me to take strict legal action
thanking you
yours sincerely
SUDHANSHU DINGAR
ID.abhishekdingar@ gymail.com

Dear Sir, I Lalit Sharma #1189F Sector 7B, chandigarh had purchased a Refrigerator (250VES, 240Ltr) from Juneja's Circuit Mall Pvt Ltd, SCO No 147-148, sector 8-C Chandigarh vide Invoice No 31372 dt 24 Oct 10. Even after so many reminders, the dealer has failed to give free gift of 05 Nos container to us till date. my doughtier has visited three time to showroom for collecting the free gift but they told very unprofessional answer that "Peeche se hi nahi aarahe hai" Mr Pankaj of your service center at Shop No 6, sector 42B, Chandigarh says that it is responsibility of dealer. My Son- In- law purchased LG Products of Rs 90, 000/- approx last Dipawali from same dealer. My Son-In-Law recommended me to purchased LG Product. I never aspect this response from LG. Please do needful action against Juneja Circuit Mall and sand the free gift immediately to my home.
With regards.
Lalit Sharma. #1189F, Sector 7B Chandigarh

hi my name is sandeep pyarelal sonkar. i purchaed an L.G colour TV on 29 th april 2009 from an dealer of ghatkopar . from 12th sept 2010 picture does not appear on screen and same day i filled complain with LG cutomer care and my complain noC10A1215525, AND i was told that services engineer will come within 24 hours but still nobody has come .and very poor services is giving . within 18 month TV IS notworking .
i request LG customer care plese send your executives as soon as possible otherwise i will go to consumer court .and my mobile no [protected]
contact me at same no.

I AGREE ..GUYS WE SHUD GO TO CONSUMER COURT

I had been gifted on room split ac, which is giving problem every month. first the complint has not been attained properly, yet if attained on my fault booked at toll free number [protected] and complaint number C1081228132 then 2 guys( one of the name was dewangan) came and misbehave at my residence with ladies in my absence.

And after talking with the head at raipur cg lg service center [protected], they told they will not going to attained the fault.

Kindly consider the case as the harashment from the company and faulty equipment provided by the company.

my email id is : sundeep.tiwari@yahoo.com

MY NAME IS JITHESH KUMAR, I PURCHASED 1 TON AC FROM BHARAT ELECTRICALS, MAVOOR ROAD CALICUT, IN MARCH 2010 .
NOW WITHIN THE SPAN OF THREE MONTHS, AC GETTING PROBLEM FOR THE THIRD TIME . AND NOW THE OUT DOOR UNIT OF MY AC IS IN SERVICE CENTRE AND THE INDOOR UNIT IS IN MY HOME.

I PURCHASED AC TO BE HAPPY AND TO RELAX. BUT UNFORTUNATELY ITS A NIGHT MARE FOR ME NOW.

SO I REQUEST YOU TO TAKE THE UNIT BACK AND PAY BACK THE MONEY, OR GIVE A FRESH UNIT.

FEEL FREE TO CONTACT ME .
JITHESH KUMAR
THAMBURAN KANDY HOUSE
POST EDAKKAD KUNDUPARAMBA
CALICUT
MOBILE NUMBER IS [protected].

I HAVE REGISTERED A COMPLIAN ON THE 17 APRIL FOR THE SERVING OF MY AC HOWEVER TILL DAT IT HAS NOT BEEN FIXED, IT SEEMS THAT I HAVE NOTHING ELSE TO DO BUT SIT IN THE HOUSE AND WAIT FO THE AC SERVIVE GUYS AND AFTER GIVING THEM CALLS EVERYSINGLE DAY AND PROMISES BEEN MADE TO DO IT IT HAS STILL NOT BEEN DONE, I EVEN TRIED TO CALL THE SERVICE MANGER BUT IS PHONE IS ALWAYS BUSY OR HE DOES NOT ANSWER, WHEN YOU BUY A PRODUCT IT IS SUCH A ROSY PICTURES BUTTHEN THIS IS WHAT THE CONSUMERS HAVE TO DEAL WITH, I HAVE A CHILD WHO IS 2 YEARS OLD AND IT IS BEEN DIFFICULT FOR ME TO DEAL WITH ALL THIS DRAMA THANKS AND COURTESY TO LG SERVICES FOR THEIR LOUSY AND UNPROFESSIONAL SERVICE.

I requested for servicing of LG ac which I bought in JUNE07 on 26th April2008. I was given complaint No N8c42608881 & assured that the technician would come between 9 AM and 1Pm on 27th April. Since no one contacted me or came I gave a reminder on 28th morning. Iwas tiold that as per the entry in the records somebody had contacted me even though no actually contacted me. I was told that an urgent request has been made and the techniciad would come at 4.30 Pm. No one contacted me or came . I gave another reminder at 530 Pm and was told the same thing again. It is indeed shocking that even after 96 hours there has been no response 7 no one has come. Will be grateful if the matter is investigated and a technician is sent to service the AC at the earliest.

harrased customer
[protected]

I had asked for Service for 3 windows and 1 split AC on 12.4.08, nos. 98C21200582, 83, 84, 85. On 12.4.08, men from service center came and serviced 3 windows and 4 spilts (as per their record well the truth is they did nothing just asked questions and saw the AC) . The truth is i have only 3 windows and 1 split AC .

On 14.4.08 i complained and subsequently they came again and service 4 splits (as per record).

From 14.4.08 onwards when io switched my ACs on, they were not cooling, So again on 17.4.08, i compalined nos. N8C4170027 and then i was informed the Acs were not having gas. Technically as informed by trade pundits, AC are serviced only if they have full gas in them.

So how come my ACs were serviced without gas, thought he truth is that the service man leaked the gas to either extort money or just to harras us.
Secondly how my 3 windows and 1 split AC have become 3 windows and 4 spilts.

Pls take this issue seriously and revert back immediately on my no. +[protected].

Mukesh Goel

i had lodged my complaint on 24/04/2012, on [protected], request id is RNA120424026672, but no action has been taken so far, it's really disgusting.

I have registered to service my 2ton AC (which is under AMC) on 4th June (C [protected]). But till today(8th) nobody attended neither contacted me despite several reminder. v.v.v poor service.

I called your services 2 days before for the service of my AC but no response from your side.

Not giving first free service even though several reminders 5 months have passed for AC

AC not working given complaint several time no one have turned up to attend.

NEVER USE LG ELECTRONICS FOR MOBILE PHONES - AWFUL CUSTOMER SERVICE - NEVER RETURN CALLS - HOLD YOUR GOODS TO RANSOM UNTIL YOU HAVE PAID FOR YOUR PHONE THATS NOT BEEN REPAIRED AND STILL UNDER WARRANTY -

TELL ALL YOUR FRIENDS AND FAMILY THE COMPANY SHOULD NOT BE ALLOWED TO TRADE!

I have had the same issue with no help... LG Customer Service is NON-EXISTENT! I HATE LG!