LG ElectronicsCustomer service

O Jul 21, 2020
This review was posted by
a verified customer
Verified customer
Review updated:

I am Omran Kouba,

A mathematician and university professor.

50 days ago exactly on 31 May 2020, the maintenance from LG Syria came see a the problem with my LG dishwasher that
I bought on 21 March 2012, and they dismantled the appliance and found a problem with the engine which is under 10-years warranty. They took photos and promised to come back soon. The left every thing in parts, with the machine upside down in my kitchen (see photos) but they did not come back and today is fifty days after!.
I do not want the machine to be repaired anymore, I want to gain use to kitchen because it is not a maintenance site.
What I am sure of is that will never buy or recommend an LG appliance in the future.

Sincerely,

Omran Kouba

Department of Mathematics
Higher Institute for Applied Sciences and Technology
P.O. Box. 31983
Damascus, Syria.
E-mail : [protected]@hiast. edu. sy
Or       : kouba. [protected]@gmail.com
URL    : https://sites.google.com/site/koubamath/
ORCID: https://orcid.org/0000-0002-9577-3326

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Responses

  • Js
    JSBlake Jul 21, 2020

    I’m sorry to hear you had this issue. So we can better investigate your issue please contact LG Customer Support by direct message via Twitter or Facebook using (@LGUS). Also, please include your name, physical address, email address, model and serial number and a brief description of your issue to expedite a resolution for you.

    As always, thanks for choosing LG!

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