I have a model 50PK950 LG TV about 5 years old. It developed a problem
of turning itself off after about 5 minutes. I called the LG customer service
department [protected] on January 29th and paid $260 (contract [protected]) to have the set repaired. A service repair has yet to occur. LG has scheduled 4 different times to come and repair the set - Feb 2, 6, 9 and 12 and no one ever showed up. The company has customer service reps (over seas guessing from their accents) that don't seem to have a grasp of reality. They (LG) schedule their vendor repair companies for times that the companies don't even know about. A total boondoggle. I have wasted several days off work waiting for these repair men who never come. I finally cancelled the service with LG and am hoping to recover my money.
Ray