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LensCrafters

LensCrafters review: Glasses from lenscrafters

C
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2:44 pm EST
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I purchased a pair of glasses from Lens Crafters on July 11, 2023. The store is located at 6722 Charlotte Pike Space #107, Nashville, Tennessee.When the glasses were finished, I could not see correctly because everything looked messed up. The glasses would not allow me to see properly. I told the saleslady who was helping me that I could not see clearly and that everything looked strange. She replied by saying that this sometimes happens but that the problem would clear up after a short time. The problem got better but not completely. I could see but when I was in a large area such as outside or when I was in a store, I felt unsteady as if I might fall. I have bought glasses from them and other places in the past and this had never happened before. I went back to Lens Crafters and asked them if they could replace these new lens with the ones that were just taken out. I still see pretty well with them. These lens and the frames were also purchhased from this same Lens Crafters. They said that they would for $137.00. Since I had just paid them for these new lens. I said no becaused I had paid $505.33 for these new ones. Walmart replaced them for free. I would like a refund for $505.33. I have tried to contact them on the internet but I was sent to another place that proved unsuccessful. I don't have the money to pay for glasses that cost $505.33. Thank you so much for your help with this matter. My name is Mary Wilson, 1035 Fox Hill Road, Ashland City, Tennessee, 37015. My number is [protected]. Please let me know as soon as you can. Thank you very much!

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  1. LensCrafters Contacts

  2. LensCrafters phone numbers
    +1 (877) 753-6727
    +1 (877) 753-6727
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    +1 (844) 553-6737
    +1 (844) 553-6737
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    Customer Service
  3. LensCrafters emails
  4. LensCrafters address
    4000 Luxottica Place, Mason, Tennessee, 45040, United States
  5. LensCrafters social media
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    Oct 06, 2024