Lennar Corporationcondition of house

V Sep 19, 2019
This review was posted by
a verified customer
Verified customer

We have been in our home for just 7 years now. In the first year of being in the home, we let lennar know about standing water issues around the house and the driveway cracked in the first month of us being in the home. They then installed some pipe to divert the water, but it has not helped and we still have standing water issues and even more so whenever it rains. About 4 years ago, we found a crack in the foundation. About 2 years ago, we had walls all over the 1st floor and the stairs and the bathroom with significant cracks. I do not remember the Lennar reps name, but he came out to our home ONCE. Told us the yard needed to have some sort of test that involved installing pipes around the corners of the lot to see if there was water. He mentioned it was expensive to do, but the best way to find out if there was water. He was never brought back to our house after that. Then another Lennar rep came and told us everything was settling. They patched up the walls, but not the floor. They told us to inform them if the cracks reappeared (The cracks are reappearing, in some of the same places and some different places). This year, our floors on the first floor were rotting. They got pulled up and discovered water and termites. Lennar told us it was not their responsibility and they would not even look at the floor until the termites were gone. So we paid for termite termination. The initial workers who came for the flooring repair told us about water damage, the termite inspector told us that the termites would have not eaten that type of wood without the water damage occurring, and later the home inspector confirmed moisture. After the termites were taken care of, lennar came out again and told us there was no water or water damage and that they would only repair the flooring that was pulled up. This was a month ago with still no response on repairing the flooring so we have slab exposed on the bottom floor in our family room. We then paid to have a home inspection and found a multitude of problems with the home. The home inspector confirmed standing water during the rain, that the floor in the family room was detected for moisture. The garage walls were also detected for moisture. The grading around the whole house is flat or negative. That it needs to be further evaluated as to where the moisture is coming from in the family room before fixing the flooring as the problem will just reoccur. In the master bathroom, the tub inspection indicated that the tub was not set with the proper support underneath. The shower was not properly sealed as water leaks out of the shower and could cause problem. The 2nd floor bathroom inspection revealed that the tub spout was never properly sealed to the shower and there are also small water stains on the ceiling below prompting the inspector to believe water is either getting into the walls from the spout or possibly even a greater issues with the pipes behind the walls. Half the doors in the home do not properly shut/stay open. We were also told by Lennar this was just a seasonal effect. However, the seasonal effect has never gone away as the doors have never gone back to being functional. We also have an outlet in the kitchen that used to be operational, but now its not even possible to test it as you cannot put anything into the outlet. Its not even aligned with the outlet cover, leading us to believe that the walls are moving. The roofing inspection was atrocious. There are so many problems with the roof, we now need to see if there is a roof warranty. From too much overhang to shingles not being laid properly to a lack of underlayment, the inspection for the roof is laughable about how poorly it was done. Again, if this was an older house, I could understand. The home is 7 years old. The lennar rep also tried to tell us that our home "required a certain level of maintenance" rather than take any type of responsibility or apologies for how poorly the home was built. If we had to fix everything in the home, it would probably cost us around 100, 000 dollars. We still are paying a mortgage and on top of that, lennar assumes no responsibility for any of the issues in the home. It is shameful that a company would have such lack of pride and integrity in their work. They build homes quickly and poorly and then tell home owners its not their problem anymore. I also forgot that our AC has broken about 5 times in the past 7 years. This past year, the AC repair man found that the AC was not even wired correctly when it was installed. Also, while the home was being built, our closing date got delayed after an inspector came to the home as the walls were going up because the builders did not secure the frame of the walls into the foundation. That should have been out first red flag for all the issues that have come along with living here. It was been 7 years of a nightmare. The home inspector encouraged getting a structural engineer to further evaluate many of the issues in the home. We let the Lennar rep even though we havent heard back about the floors, and he discourages us from getting a structural engineer as they did an inspection in 2018 and found no issues. Considering the home inspector found so many issues, we will be hiring a structural engineer who is not in the pocket of Lennar so that they do not have to repair anything until the next 3 years runs out and then our house is no longer their problem. With the home inspection report alone, it is clear that if we wanted to sell this house, it would be impossible without either drastically lowering the price or spending 100, 000 dollars to fix everything. That is not a quality home and that is not regular "wear and tear"

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.