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Lennar
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143 complaints
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Lennar - Cash

Give me all the money I do t have never a car they don't have nomore it's disappointing cash 5,765437 to nationality orderi g for nation on secret code to get here 675 ok I need I need my money for best code 098 secret I need a life send to mailbox 3404 division st jacksonville fl 32209 come pick me up on Thursday is not known but one hundred stuck big bills is a scamishing thing to do I want seven billion fifty's come to france now no ba k up you are a business no death will occur

Desired outcome: 4,76544 in fifty's no stuck together o I have to get it because my mom order

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11:47 pm
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Lennar - Lennar’s supply chain addendum

Installation of minor items not required for the issuance of a certificate of occupancy. Buyer acknowledges that due to supply chain disruptions, some items to be installed in the home, such as cabinet drawers and doors, shower enclosures, appliances and/or other minor finishing items (collectively, "minor items"), may not be installed or completed by the...

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1:20 pm

Lennar - Don't use Lennar Mortgage ever

I purchased a Lennar home and work with their financing department for Mortgage. We were told everything is ok and the day before closing date the mortgage team told us the we cannot use some part of the money and not able to close. We can provide other sources of money but they told us we cannot extend the closing date so basically we cannot purchase the house. During the whole process, we provided all the required documents, but no one told us there's anything wrong and they don't reply email. This is my worst experience ever in home purchasing and I will share this experience to all of my friend and in all social media platforms to make sure no one will experience this ever again.

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May 18, 2022 2:21 am

Worst company ever. Steer clear of Lennar mortgage. The most unprofessional company I have ever had to deal with. the loan officer and loan processors will ghost you. We have successfully passed two closing deadlines because of the mortgage company and I still have not got conditional approval. I gave them everything they needed 30 before the original closing date and was told by my loan officer that it was 3-4 days to get approval. its been like 40 at this point and they are in no rush at all. They just not started looking at bank statements and W-2s and getting back to me to provide additional documentation. They just now, after passing 2 closing deadlines stated verifying employment. They ask for the same docs over and over again. I have closed on a mortgage 6 times already, all with different lenders, and have never been through so much trouble and headache as with Lennar Mortgage, even with more complicated employment. Some advice, hire people that behave professionally and know how to do their jobs and have at least some kind of customer service skills. Animals get treated better than this. Will never use them again and will make sure know one I know does either

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10:56 pm
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Lennar - The entire lennar experience

If you've purchased a Lennar property and all is good, I'm truly happy for you. If your Lennar experience is similar to ours...you are a victim of Lennar's continued failures. From improper grading, failure to follow building codes, flooding, failure to follow engineering specs for a retaining wall, water flow under the house, differential foundation...

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H
3:50 pm

Lennar - Not telling the truth & Refund of my deposit

To whom it may concern:

I agreed to buy a property from Lennar after Lennar agent, Gina Spath confirmed that the closing date is in May/June. On 03/23/2022, I made 20% ($80,000) deposit. An hour later after I made the deposit, I found out that the closing date is in September. She did not tell the truth. I was worried that the interest rate will be high by that time, so I canceled right away. Lennar agreed to refund $79,750 and charged $250 for the processing fee.

It's almost a month already & I haven't received a check. I just bought the house & I need the down payment money to prove it to my lender. Please see the attached photos for your reference. Hope you understand my situation and please expedite the process.

Thanks,

Hiep

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12:38 pm

Lennar - One Year Warranty

Incompetent warranty team who does not follow up on requests. Once you leave this place a bad survey, they will retaliate on you and flick you off whenever possible. If you do not remind them of the issue, they will brush it off and forget about it. They take months to fix simple issues. The advertisement is false because as of now, there is no pool and not all homes have an island. Lennar provides good options for home purchases, but that's really the only good thing they do. After that, you are on your own. I do not recommend that anyone buy a home with these people. Especially in Hillsborough County. They do not care, and nobody knows anything.

Desired outcome: Fix issue or provide me with funds to fix issues

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6:05 pm
Verified customer This complaint was posted by a verified customer. Learn more

Lennar - pantry doors, electrical outlets

I filed a complaint w/you earlier this week. This is unexceptable. Some nice man was sent here this morning to hand me a new knob for my master bath vanity. WOW! Just what I have been waiting for. I WANT my pantry door and my electrical outlets fixed asap. I will take this further if I have to. Not happy at all and so are a lot of the neighbors. Please fix this problem!

Sincerely,

Linda Deptula

14091 Oviedo Pl.

Ft. Myers, Fl.

You have our $ so that's it?

Desired outcome: PROBLEMS FIXED ASAP and don't keep putting us off.

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7:46 pm

Lennar - EMD refunded

New home Purchase in Oregon State Baker Creek community 07/2021 pre-approved/qualify.

7/23/2021 - EMD $3939.90 electronically sent to American Title.

Unable to secure loan due to employment verification {PDX-SFO} 08/2021. Lender looked into other options but unsuccessful.

09/2021 - Realtor agent advised EMD is non refundable but will negotiate.

I'm being told to fight this? Here I am! Please help!

Desired outcome: full or negotiated refund

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4:26 pm
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Lennar - Grading

Grading was done wrong from before moving in. Lennar insisted it was right, we challenged them and they were upheld. 8 months later we were notified that we were right. Thank goodness for Shannon, as she got the Fence taken down, and the Grading redone, we are now waiting for the fence to go back up. Huge difference, the sod had to be completely replaced, fence removed and replaced along with several sprinklers etc. Shannon got it done for us, once our fence goes back and that should be it.

We still require a check on irrigation from Grading repairs, thank you Shannon.

Desired outcome: so far so good

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2:43 am
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Lennar - Earnest Money Deposit refund

I humbly admit as a 1st time home buyer I may have bitten more then I can chew. I lost a none refundable earnest money deposit that may not seem a lot ($45000) to these big builder companies. But for me it was a long and hard journey for me to put out any sun of money.
I would like someone from Lennar to contact me to negotiate a full refund in GOOD FAITH or options we both can agree on.
PLEASE PLEASE don't let my future home search be hindered by this small error.
I look forward to hearing from someone to assist in this matter at your earliest convenience.

Desired outcome: Full refund earnest money deposit

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2:45 pm

Lennar - Ryland homes plumbing

I purchased a brand new Ryland home in December 2005. Six months after living here I was taking a bath and the water from the upper bathtub started coming through the light fixtures downstairs so I got so scared I just stop using the tub I called Rylan to have them come out and research what was going on, they found that the tub was defective and they did some soldering of the tub. I was young and inexperienced. I realize now that what I should've done is demanded that they replace the bathtub and all the plumbing along with it. So I stop using the tub as I mentioned before. and as I'm getting older I need to soak my body so I this year started using the tub and the same problem still exist which is going to cost thousands to replace. this problem had been at the start of my purchase. I think there should be $1 billion lawsuit against this company because I know I'm not the only one suffering from water and plumbing issues from these Ryland homes.

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12:06 pm

Lennar - Deposits and sales consultant

We unfortunately did not qualify for a loan on a Lennar home. Once we could not progress the sales consultant Dion Rottman called us ridiculous. He then proceeded to harass my wife calling over and over again tot he point she needed to turn off her phone. We had to put an extra deposit on upgraded materials to the home and now that we cannot move forward Lennar has gone silent and refuses to return our money. We are even in dispute over the original deposit, with Lennar saying, "we did not put good faith effort into the home" as the reason for keeping our original deposit. Lennar you should be ashamed of yourself. You have ruined our first home experience and I will never allow anyone I know to purchase a home through you.

Desired outcome: I want my deposit for upgrading the home that was not part of any contract.

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I too lost my earnest money deposit and upgrade cost.
I will try to speak with someone at Lennar to negotiate a refund of some sort.
Wish me luck?
McMinnville Oregan property. Contract signed in June for a home to be built and close in December 2021.

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I humbly advise that I was a first time home buyer too and my experience with Lennar was EXCITING, then demanding, quite, and then it got worse!
Long story short. I lost my earnest money deposit.
I’m going to try and see if I can get back at least half of it back.
Wish me luck and pray we all be kind to each other.

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4:51 pm
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Lennar - Threatened to keep deposit monies if not closed on time / pending va appraisal

* Email sent to Lennar Homes, LLC.* My whole experience with Lennar Homes, LLC has been extremely stressful and hurtful. After PCSing to the Fort Myers, Florida area back in February of this year, I immediately got on the hunt for securing permanent housing for myself. After a realtor referral from a family member, I found myself meeting my realtor every...

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11:55 am

Lennar - Kitchen sink came off the counter.

My kitchen sink came off the cabinet and water was taken off, before stone company can fix it. Finally, the sink was put back but when called to put the water back. Plumber is not available. Is it all my problem, house falling apart after 2 years. Good customer service would be to fix the problem as soon as possible and not giving excuses. So in total 5 days without water in kitchen. Customer service rep has no customer service.

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10:36 pm
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Lennar - Everything

I'm in Texas but I've got a story for you. My walls actually do not line up. They applied caulk in some areas. Which I believe is a fire hazard. Caulk burns quick. 5 windows leaking. 1 pouring in the house. Baseboard and door trim popping off because it's not flush with the walls because they are not even. I need shimming around two window because the...

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Lennar - New Home Driveway

I was sold a home with a wide driveway with a one car garage. The reason we liked the home and driveway layout was because it would permit a car to pull up to one side and NOT block the garage so that you would not need to move your car from the driveway every time you needed to move the car from the garage. Upon closing walk thru, we were informed that the driveway was not laid out as we were sold. Lennar has offered no compensation for this mistake on their part and claimed they cannot fix it without fixing the entire street worth of townhomes (as if that is somehow my problem).

Desired outcome: Compensation for this bait and switch or a new townhome for the same price with the specs agreed upon at the time of the sale.

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11:24 pm

Lennar - Customer service care rep

newly moved in home, found a lot of issues even with given extended of months to completed the home, but still lots of defects and unfinished work. The cs guy for this community was rude and unprofessional manner, and yell at me that this is cheapest lennar home in the area, so a defects is within the normal. This guy is the boss, we paid them to get mad with. No patient to explain and communications. Its the worse experience. totally unethical manner.

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DON'T EVEN THINK ABOUT BUYING A HOME FROM THIS DEVELOPER! CRAPY WORKMENSHIP AND THEY JUST DO NOT CARE, ALL THEY ARE INTERESTED IN IS MAKING A BUCK SO WATCH OUT IF YOU ARE CONSIDERING BUYING A LENNAR HOME!

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8:57 pm

Lennar - Community Completion issues - Arrington Community Huntersville, NC

To whom it may concern, All 3 Phases of Arrington Community is near completion. Concrete curbs or slabs are being replaced if needed same for sidewalks. If you took a drive through our community you would see the mess its in. I cringe every time I drive home. It looks like a very cheap and unappealing neighborhood. I know that we need to give the workers time to complete the process of repairs, however my assumption and that of many other Arrington Community home owners don't believe it will be taken care of. Not only does it look like a checker board with the concrete so off in color but its dangerous as well! We have a huge amount of problems. As you walk up to the school bus stop wood, nails, spikes and large gaps left open where the grass used to be. (gaps are all over the community) I have already fallen into one so has another neighbor who thought she sprained her ankle. Lennar may end up with a law suit! If this was another neighborhood they wouldn't stand for this.

Thanks, Virginia Tauer
11111 Grenfell Ave
Huntersville, NC
954-551-3667

Desired outcome: I wanted to add more pics but tit wouldn't allow me

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8:59 pm

Lennar - New townhouse construction failure

Hi there,
We signed on our new home in April 2021. We initially told our home had an estimated closing date of 9/22/2021. We know that new construction can get behind and with COVID, it could push it anymore. At the time that we signed, we were told by Peter McGee that all products for our house was ordered months in advance. We were told this multiple times actually.
Our communication with Peter has been anything but good. We kept our agent for this reason when Peter told us we don't need our agent.
We got an update from Peter a few weeks ago that we were pushed out to mid October. We shrugged it off as we know things happen. We then went to check in our house once a week. We noticed that there was a stretch of time (3 weeks to be exact) that nothing has been done. I haven't been out there this week so I don't know if anything has been done this week at all either. This is very frustrating as Peter sent us an email last week saying things are coming along good in our home. This was in fact a lie from Peter to make us feel good about everything. He then knew we were upset and called our agent to try to "smooth things over". My fiancé and I are very very understanding but we're at the point where this is getting ridiculous. Our number one concern about this house being done in fall/winter is not getting sod. We have dogs and do not want to let our dogs in our brand new house with mud surrounding our whole home. This was voiced to Peter in the beginning and we were assured we will have sod as soon as we move in. I am very disappointed with the communication and the lack of work being done on our house. When we signed, we were told we were getting a 60 day notice to lock in rate. Peter informed us that this is not happening anymore therefor, we cannot lock in a rate. This concerns me very much. Lennar does not follow their core values which is very very misleading for your customers.
I got a file from the city of Lino lakes on 9/14 starting that our framing inspection failed. This was never fixed. Is this going to be fixed and inspected before we move in? This deeply concerns me because this is going to affect the resale of our house in the future.
The only thing I can try to do at this point is to try and get Lennar to stand up to your company's core values and I appreciate your time.
You can reach me at 651-408-3205
[email protected]
-alyssa koolmo

Desired outcome: Money compensation for time, false information, and inspection failure. I also want our house done as soon as possible.

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5:30 am
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Lennar - Unfinished work/Over warranty due to pandemic

We moved into the property upon purchase with a mutual understanding with your company that there are certain fixes that need to be addressed. To that end, my family and I have, to the extent possible, complied with the timings for the fixes set by your company. However, with the pandemic hitting in April of 2020, it seems as though our timings for additional fixes could not match up. Subsequently in May, we were told by your company that all activities are halted due to the pandemic. As the pandemic continued to worsen, we had to move back to Taiwan in May of 2020, which made it even more difficult for fixes to resume. We could not fly back for a year.

During this year, we tried many attempts to continue the fixes as they are integral to our home being functional. Examples of such fixes include the air conditioning system being installed incorrectly, the Amazon smart home/surveillance not being set up, you have the list. However, at this point, the response we received from your company is that we are over the 1 year warranty and are no longer "serviceable." We would like to

The unfinished fixes are not part of "warranty" but are misses in the construction & we agreed on fixing them. Regardless of the warranty, these need to be completed
The COVID19 pandemic was unexpected and was the main reason for this issue. Flexibility on the 1 year warranty should be considered.
Communication regarding the start and end date of construction was never clear and formalized to us, especially in the past year. This significantly impacted our understanding of the situation & has led us to the situation today.

Updates: We also contacted Ruckus multiple times since we last spoke over the phone (from August 2021 until now) and they said they no longer work with Lennar. Amazon on the other end said that our address had been blacked out by Lennar and wouldn't be able to help with smart home activation. Lennar needs to step in.

Our hope is that we can agree on completing the fixes needed as they are not only imperative to "functional living" but also a part of the original agreement. We also want to settle this as soon as possible to avoid any further actions legally or otherwise.

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Lennar contacts

Phone numbers

+1 305 229 6400 +1 800 509 4979 More phone numbers

Website

www.lennar.com
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