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Tingdene Homes
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Tingdene Homes
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8 complaints
2 resolved 6 unresolved
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4:17 am
Verified customer This complaint was posted by a verified customer. Learn more

Tingdene Homes - Service charges

We have been billed a extra 307 pounds for water we purchased the chalet in July 22nd 2021 the leaks happened before we purchased we have written explaining that we should not have to pay this our solicitor letter informed us of the charges from 22/7/21 to 31/12/22

Ofwat regulations state that we should only pay for the water from the date we we took ownership but not the delightful park Manager who has no experience in running humberston fitties cleethorpes told us that our solicitor should have notified us of extra charges but this company who got the lease off north east Lincolnshire Council on a 125 year lease show nothing to chalet owners only thing about this company is money

If anyone can help us we have lots more people who purchased throughout 2021 is the same situation

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5:03 pm
Verified customer This complaint was posted by a verified customer. Learn more

Tingdene Homes - Overstone

What a shambles new overstone quality very very poor witnessed by many of tingdene personnel inc quality manager what a joke they made 4 lists of defects and still 4 months after delivery still as bad the jobs that have been attended to are no better than the poor workmanship used in factory issues with doors 3 r0und windows more like a battered 50 pence piece furniture missing what was there was wrong furniture as sold from website different layout as sold from website leaking windows exterior bubbling damaged units lights in kitchen wrong cupboard doors not closing

Desired outcome: Refund and take this bodged up box away

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6:46 pm
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Featured review
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Number 16 was built at a higher level home causing flooding I got in touch with council and it was slightly resolved ( because they only done half a job of rectifying the issue) but now they have giving permission for number 16 to laid a stone patio over what drainage so u can now imagine that this is causing more of a problem I have email Tingdene to just...

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11:56 pm
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My elderly mother who wanted to retire by the sea in norfolk made what she said was the biggest mistake of her life buying a chalet at Rainbows end in bacton. Problems started as soon as she moved in, damp patches, musty smells, badly fitted windows to name a few. She complained to tingdene but they refused to offer any help. Once they had her money they...

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R
7:54 am
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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This review was chosen algorithmically as the most valued customer feedback.

Tingdene Homes let me down badly leaving me with a side door which doesn't fit properly due to the wall being uneven, windows which were never sealed properly and overall poor workmanship throughout the property. I is highly likely the supporting wood underneath has never been treated. They started repairing the utility room, door and kitchen and have now...

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2:35 am
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Featured review
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Tingdene Barnsdale lodge We purchased a Tingdene Park home (50'x20' Barnsdale Lodge). This was purchased 20/07/2007 and delivered on the 26/11/2007. As mentioned in other peoples complaints once they have your money(you have to pay up front or they don't deliver) they treat you like ****. The transport company and siter was Titans Transport was informed by...

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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Designed and purchased a Tingdene manufactured Lodge. Initial customer support on build was OK. But mis sold the properties of their Termo wood by park operator (Billing Aquadrome Pure leisure) and Tingdene. Now wood has patchy colours and extensive mould after 6 months . Had a 5 month battle to re-fit a terrible mismatch of a white kitchen. Multiple...

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K
8:23 pm
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This review was chosen algorithmically as the most valued customer feedback.

I have a story to tell about being ripped off by Tingdene Park Homes.They installed the wrong kitchen which they have admitted and now after five months of dragging their heels they are not going to install the right kitchen, wardrobe doors not fitting properly after being adjusted four times it needs a complete new frame and doors. They have made a clear...

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