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LBC Express

www.lbcexpress.com

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LBC Express Complaints Page 126 of 141

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A
8:29 pm EDT
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LBC Express scam

To whom it may concern:

Good day,
I would to request a cctv footage copy in ur good office, I was sent money last Aug. 24, 2017 amounting to 3600 to Mr. Ramon macaraig. I was received a confirmation already to lbc that was claimed by Ramon macaraig in pasay branch, huli n po ng malaman q n eto po at scam sana po aq at inyong matulungan

Sender name; Alejandro palloc jr
Contact number :[protected]
Trucking number; [protected]
Lbc express, inc
G/f harmony village, olimpia St. San Vicente san Pedro laguna

Send to; Ramon b. Macaraig
Claimed in pasay city

The reason why we sent money to Mr. Macaraig because he is d official representative of ash manpower services. Attached here with d printed guidelines emailed to us. Please help us to bring back our money by giving a copy of ur cctv footage and we will report emediately to ta authority.
Thank u in advance to help us
Attached bellow d official reciept

I hope u will grant my request

Thank u very much

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M
7:22 pm EDT

LBC Express shipment issue

I was tracking the package I sent thru LBC to Polangui, Albay. August 28, 2017 it says it is ready for delivery and expect the the delivery within the day so I asked my Mom from Bicol to wait. The same day, it was tagged, Shipment issue. What is the exact issue? Can you tell me where the package is? Don't tell me that there is no LBC near the area because this is not the first time I sent a package from Ilocos Norte to Polangui, Albay (Bicol). Send me email for update. [protected]@gmail.com

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A
2:32 am EDT

LBC Express my item

Hindi ko na daw po pwedeng e claim ang item na pinadala ko..since nawala ang celphone ko na ginamit ko non nag padala ako sana tumawag manlang ang branch sa receiver kung ano dapat gawin..Simce ako ay may atlong anak at ako lang nag aalaga at walang maiwanan sa mga anak ko hindi daw pwede na iba ang kumuha sa lbc sa manila kung saan andon na ang pinadala ko.Or babayaran ko ulit amount nong item na pinadala ko..Walang kasiguraduhan ang mga sagot sakin sa LBC branch Gerona Tarlac at 4th door Perdices St Dumaguete City... walang halaga sa item na shinip ng client nila sana maging concern sila alam nila na mahirap na ma claim yon item or baka hindi na ma claim..

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S
2:20 am EDT

LBC Express shipment

Upon tracking my shipment to Zinarag, Aparri, Cagayan. LBC notify me that it didn't deliver my shipment due the address of recipient is out of LBC's service area.. how come it accur like this.. its not my first to ship in LBC, actually I just have a shipment last August 13, 2017 and it deliver without such problem with the same address.

Please deliver soon the shipment.
Thanks

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5:39 pm EDT
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LBC Express parcel not delivered

Daisy O. Viloria
Zinarag, Aparri, Cagayan Valley

Thats the address for my shipment, as i was checking the tracking #[protected] of my shipment thru LBC i found out that the shipment not delivered. It say that the recepients address is OUT OF LBC's SERVICE AREA, how come it happen like that samantala dalawang beses na ako magpapadala sa address na yan. Please delivery the parcel as soon as possible they ate waiting for the shipment..
Please take action about the issue..thanks

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J
10:43 am EDT

LBC Express [protected]

Shipped from Danbury Ct USA branch 54 to Tacurong City to Florida Duadua
Box number 2- [protected] was also shipped same date May 23 2017.

Damage to one box, , Box was sliced open on bottom by a knife,
4 voltage converters were stolen, 4 small cartons of Victorias Secret
perfume and lotion, also taken, set of kitchen knives also stolen.

Tacurong City personnel were present at box delivery, the box sliced on bottom from corner to middle of LBC box, , Tacurong City personnel refused to provide a form to my wife Florida Duadua . for the damages, , stated I in the USA had to contact LBC.
IN my opinion the Tacurong city staff should be FIRED on the spot as this will happen again and again. $16 each $64 total, for voltage converters, Victoria's gifts was on sale 39.95 and the kitchen knives set -wooden block
69.99 for the set ..I have sent a lot of LBC shipments, never a problem.!Never ! Tacurong City personnel were not professional what so ever!
Have 6 more boxes in transit now, , .Total of 173.94 in damages for this one box. please remitt .

PLEASE FIRE the Tacurong persons involved! Yes!
Plenty of honest Philippine help available, , in Tacurong city My wife's church has plenty of people who can work honestly, hard, provide the LBC help you deserve ! Never steal . I also know Alice your New York City /New Jersey manager who set up Tacurong City when it opened, , she knows the area, , staffing, never would allow this to happen, --The knife cut-damage was not old, very new, looked very very suspicious, and the manager was no help what ever, , my wife's phone number is on your invoice, , please contact her about this, please !Thank you for your help!

John Carlisle USA, , love the Philippines !

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I
8:51 pm EDT

LBC Express package!!!

Magsara n kau! Never on time! Always delayed! Until now wla p dn package q kla mo nmn galing inbg bansa s sobrang tagal! Eh galing lng nmn bulacan to Valenzuela! Mahiya nmn kau taas ng singil nyo pro bagsak nmn service nyo! Mga sinungaling p kau! Kya nga nagLBC pra ndi n mahirapan pumunta at magdala ng package kso dpat pla ndi n lng baglbc sna nand2 n ngaun package q! Door to door nga db bkit kelangan qng pumunta s office nyo! Binayaran kau ng tama kya magtrabaho kau ng tama!

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Update by Ishi Unica Hija Avila
Aug 21, 2017 4:09 am EDT

Nasaan n package q?! Sbe nyo 2-3 days lng ung package makakararing n d2 smin?! Galing plaridel lng package q papunta d2 Valenzuela! Almost 5 days n wla p dn!

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8:03 am EDT
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LBC Express shipment

Upon tracking my shipment to Legaspi City, I encountered this notice from you. What does this mean? What is the issue about my shipment? Where is my shipment exactly? I need your answer ASAP since the recipient is already expecting my shipment. Please email me at angelo.[protected]@yahoo.com regarding my concern. I am expecting your full cooperation in solving this issue.

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L
3:43 am EDT

LBC Express money remittance

I was supposed to wire money via LBC Express. Since I'm in a hurry, I filled-out the required information in the remittance slip immediately and submitted it to the staff. During that time there were just four customers in the queue so I expected that the service would be fast and easy. I waited for almost fifteen minutes for my name to be called. I thought It was my turn to finish my transaction but they gave another paper. I think that was for the membership card application.The staff said it was necessary to fill that out so I did. I gave the paper and waited again for another ten minutes. It took me so much time waiting for my turn. Finally, I was called and was asked for a valid I.D. I told the staff that I didn't bring any id since I was able to send money before without presenting a valid i.d. The staff insisted that their policy is "No I.D, No Transaction." My point is that they should have informed me immediately that they need my I.D when I gave the remittance slip. The staff members there are very inefficient and slow. They kept me waiting for almost thirty minutes just to say that I can't wire money because I don't have an I.D. They should have informed me right away.

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I
8:10 pm EDT

LBC Express delayed delivery

Good morning. This Irene Grace Tuante (Sender), my receiver named Mercedita D. Flores said that she haven't received yet the parcel I sent last friday (August 17, 2017). The parcel has a transaction code [protected]. I tracked the transaction code and it is ready for delivery. I supposed the failure to deliver is that I wrote the wrong Phone number on the parcel thus they can't locate the exact address. This is the exact contact number to be contacted for delivery [protected] or can I have the contact number of LBC that has the parcel in Manila. Hope you can fix this. Thank you so much.

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D
5:16 am EDT

LBC Express delivery of package

Package was supposed to be delivered today, however. We missed the call coming from the rider for about 5 minutes only. Then we tried to call the rider, and this [censor] rider won't answer the our call. I tried to call again using a different number and he finally answered rudely and cursing us with foul words.

I ask for his name and he proudly says he's name is "Lester Blanco" with mobile number. [protected].

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L
1:42 am EDT

LBC Express balikbayan box

My package is delayed. I thought it's 2months only the process but now it's less than 4months na. and now they still not received the package. my room mate sent box also we sent in the same time and same shipment the LBC her family received her package already but mine 3weeks delayed na.. I don't know what is happening na. I have gmail. Message me please lopez.[protected]@gmail.com

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V
9:26 pm EDT

LBC Express shopee delivery

I have been waiting for more than a week already to receive my ordered items but still your Cainta delivery hub failed to deliver it. They keep on returning my items to seller without delivering my parcels. They even failed to advise or txt me if they really are searching for my address. 😡
This has really made me upset and disappointing, for my baby needs the things I ordered.

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Lee Sa Puso Mo
US
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Sep 26, 2017 12:41 am EDT

[protected]-MWUN lbc bakit ala pa din order ko wala ba cp mga rider nio para magtxt...

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C
11:52 pm EDT

LBC Express still waiting for my order

August 16, 2017 06:10:52 AM
Forwarded to LAZADA WAREHOUSE.
August 16, 2017 02:37:50 AM
Arrived at SCS RETURNS.
August 15, 2017 06:00:00 PM
Shipment issue. Please get in touch with us through our official customer care channels.

Please please please i really need my order pagandahin nyo namn po service nyo namomroblema na aq nyan ilang araw yan kailnang kailangan q na ang order ko!😭

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M
M
Marion Sumala
US
Send a message
Aug 20, 2017 7:22 pm EDT

Im still waiting for my order from shopee

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B
9:21 pm EDT
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LBC Express 1 week 4 days ng delayed ang parcel ko.

nagpunta ako sa LBC Langkaan 1 branch, dineliver daw nung august 9 ung parcel ko, pero hindi daw makita ng delivery man yung address ko ipinagtanong nya ko sa solis family, pero hindi daw nila ako kilala, sana manlang tinawagan ako ng delivery man kung hindi nya mkita ang address ko, nakaindicate naman siguro ung contact number ko dun sa parcel for sure or sa papel na hawak ng delivery man . ngaun ibinalik ng delivery ung item ko dun daw mismo sa branch na pinagsendan, hanggang ngaun hindi paden napaprocess hindi daw nila makita . sobrang dissapointed ako sa service nyo .

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J
9:06 pm EDT

LBC Express I am complaining about my delay shipment

.LBC quoted "you like to move it" e bat ang sagot skin ng customer care nyo e. Kami pa ang kelangan pumunta sa warehouse nyo sa lipa para mkuha namin yun shipment namin is that how you give your service ? August 3, 2017 pa yung item namin dumating sa lbc and up untill now wla pa din puro sila dahilan . And ang last na sabi aakin non services area daw ang lugar namin and since when pa naging non services area ang lugar namin kng nkakapag deliver sila sa neighbor namin ? At wag ninyo sinasabi na mali ang adres na binibigay namin kasi simula dati pa yun na yung address na binibigay namin at lbc lang talaga ang hindi nakahanap sa addresa namin . Sa tagal kong ng follow sa shipment namin ang ending ang gusto nyo pa kami mismo ang kukuha sa warehouse nyo ! [protected] yan yun tracking number namin

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8:00 pm EDT
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LBC Express lbc d. guevara mandaluyong branch

I would like to file a formal complaint against your LBC D. Guevara (Libertad) branch. We have tried returning zalora packages to this branch but they refuse to accept it and give the excuse that they are "offline". This has happened 6 times already. Other branches accept these packages without any problem. However there is one guy at the LBC branch that refuses. When i insisted another guy helped me. But the first guy that is always there always refuses and says it is offline. Please check because that employee should not be working for you anymore. He is lazy.

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Y
3:27 am EDT

LBC Express parcel

Gud pm po maam/sir 5days n po kc hindi dumating ung parcel q w/ tracking number [protected].. Last august 9, 2017 at about 7 in the evening it was received at Sm city manila lbc branch. Until now everytime i track it is still in that area. May i follow up this transaction from your good office? Or may i have some adive how can i contact the said branch of yours?. Thank in advance and Godbless

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11:13 pm EDT
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LBC Express super delayed delivery/ not answering my call

Our Engnr.in charge at Calapan Mindoro site sent a very important documents last week August 10, 2017going to Balanga Bataan, but until now as I checked on your tracker it is out for delivery, but since August 11 I haven't received it!
Last Aug. 4, other transactions, ako pa ang nagpunta sa delivery hub para kuhanin yung super delayed documents and dahil hindi nila sinasagot yung calls ko. Please take actions on these.

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C
8:03 am EDT

LBC Express its close I know that feeling

We tried to deliver your shipment but recipient is unknown at the given address. Please get in touch with us through our official customer care channels. Basically ang street signs namin ay bura na at di rin kami masyado kilala dito mag tanong tanong nalng kayo sa pangalang Analyn Golloso para mabilis nyong mahanap kng saan location namin still im expecting for my order to be delivered i really need my order.

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Update by Cesar Golloso
Aug 14, 2017 8:13 am EDT

We tried to deliver your shipment but recipient is unknown at the given address. Please get in touch with us through our official customer care channels. Ito po address namin Zone 6 Bulan, Sorsogon
Loilo. St

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About LBC Express

Screenshot LBC Express
LBC Express is a courier and cargo company offering delivery and remittance services. They provide domestic and international shipping, door-to-door delivery, and online tracking of parcels. LBC also offers money transfer services, bill payments, and mail solutions for both individual and corporate clients. Their network spans across the Philippines and extends globally.
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