Subway review: Rude an unhinged employee

On 9/16/26 at 7:00 pm, I placed an online order for a tuna sub. I was sitting in the parking lot and walked in less than 30 seconds later, only to find the worker had just started making my sandwich. Since it was my first time ordering online, I didn't know the procedure. He began putting lettuce on the sandwich before toasting it, so I told him, "Sir, I want the sandwich toasted." He suddenly started yelling and waving his arms, claiming I came in every day and knew how to order, which wasn't true — I used to visit once a week but stopped because he was always in a bad mood, and I hadn't been there in over a month. He removed some lettuce and tossed the sandwich into the toaster. I apologized again, explaining it was my first online order, and said I didn't want it anymore, asking him to cancel. He replied, "That's on you — you're the one who's going to lose your money." I walked out feeling angry and afraid. This wasn't the first time he'd been rude, but this time it was on another level. When I got in the car, I received a notification saying my order was picked up! Not only did I not get a sandwich, but I was chastised, berated, and didn't get my money back. I tried contacting corporate about retraining him, but there's no way to reach them — phone numbers don't work, and no one responds to the online chat. The interaction left me traumatized, and even a week later I can't stop replaying it in my head. My job is highly stressful, and during my lunch break, the last thing I want is to be screamed at while spending my hard-earned money. I will never return to this location. Clearly, Subway could care less. Reviews show this location has a management issue, with poor customer service being the main complaint.