Lambert & Butler Customer Service
Imperial Tobacco Group Company
PO Box 244, Upton Road
Bristol
England, Avon
United Kingdom - BS997UJ
Bristol
England, Avon
United Kingdom - BS997UJ
Customer Support Phone Numbers
| +44 117 963 6636 | 10 11 |
Lambert & Butler Complaints & Reviews
Lambert & Butler — blue superkings
Good evening I have been purchasing these cigarettes for many years and just lately the little bit that holds the packet which you need to break before opening the packet seem...
· Feb 10, 2020
Lambert & Butler — original silver
I've just bought 40 lambert and butler original and both packs are filled with lambert and butler lights they have all the little holes round the but This has been happening...
· Feb 07, 2020
Lambert & Butler — lambert & butler original 50g
Bought a 50g of l&b the other day and the pouch of tobacco I received had no cigarette papers with it and only weighed 45 grams instead of 50. As a result the tobacco ran out...
· Feb 03, 2020
Lambert & Butler — l&b blue ice crushball superkings
I have bought a packet of. L&b Ice crushball super kings (the only cigarette I will smoke). And about 10 of them have no click in them.. so I'm very upset about this matter...
· Jan 27, 2020
Lambert & Butler — banning menthol cigs and rolling baccy
Why can cig company's decide to ban menthol cigs and rolling tobacco, yet still sell packs of 20 cigs. U banned selling pkts of ten cigs to so call stop kids buying and stop them...
1 comments
· Jan 20, 2020
Lambert & Butler — cigarettes
Just bought a packet of lambert and butler cigarettes from the shop
And when I opened the packet and went to take one the filter came off
This happened for about 5...
· Jan 18, 2020
Lambert & Butler — cigarettes
I purchased a packet of Lambert and butler sky blue from my local tesco and was unable to smoke bout a third of them as the filter was not connected to the cigarette. I purchased...
· Jan 14, 2020
Lambert & Butler — lambert and butler blue
Today 2/2/2020 i purchased 40 L&b blue from my local Sainsburys store, myself and my husband both opened a pack each mine were fine but my husbands were not every cigarette had a...
· Jan 02, 2020
Lambert & Butler — complaint
I purchased a packet of Lambert and butler silver today at my local store and once opened and I'd smoked a few I pulled 1 out for my partner and I and they was not filled...
· Dec 27, 2019
Lambert & Butler — l&b crushball
I purchased a packet from queen street store in Cardiff yesterday and every one tasted like it was menthol this is really annoying because I like to have the choice of either...
· Dec 22, 2019
Lambert & Butler — lambert butler green
I smoke l&b green and on numerous occasions I have bought them and there is no mentol in the cigarettes not just one or two but the whole packet each time I complain to the shop...
· Dec 15, 2019
Lambert & Butler — cigarettes
Today I have had a horrific experience and I demand satisfaction. Today I did as I do any other day and rolled a morning cannabis joint to do this it requires me to twist out the...
· Dec 14, 2019
Lambert & Butler — silver
I purchased a packet of 20 lambert and butler silver yesterday from my local newsagent. After lighting my first cigarette out the packet it tasted horrible wasn't burning...
· Dec 11, 2019
Lambert & Butler — lambert & butler
I buy this product in 100 packs from my local Tesco store. On several separate occasions I've bought the pack of 100 which some of the cigarettes have been broken or the paper...
· Oct 26, 2019
Lambert & Butler — bright air filter cigarettes
Dear sirs. I have complained previously and received no response so once again am writing to you in hope this complaint is acknowledged. Unfortunately my husband smokes and...
· Oct 21, 2019
Lambert & Butler — lambert and butler original silver
Hi. I purchased a 20 pack of Lambert and Butler Original silver from my local Spar shop in Leven, (Fife Scotland) upon opening my pack there was one or two cigarettes that...
· Oct 17, 2019
Lambert & Butler — l & b real blue
I bought a pack of 20 lambert and butler real blue from a Morrison store, when I opened the pack up there was only 13 cigarettes but the packet what perfectly sealed as normal, I...
· Oct 07, 2019
Lambert & Butler — bookers admitted that imperial sold them fake [censored]!!
Hi! I am retailer and I sell tabocco. Last week one of my regular customers came in and said that last Lambert's he bought from me are fake! Despite I know I buy them from Booker...
· Oct 03, 2019
Lambert & Butler — cigarettes
Hi there bort a pack of cigarettes and as I went to smoke one half of it fell out and a few other I really not happy when I'm paying 9 pound odd for them I really like buying...
· Sep 24, 2019
Lambert & Butler — original silver
I bought 3 packets on Saturday 21/09/19, as soon as I opened the first packet I noticed a seal on the opening like you would get if bought abroad, I just put it down to new...
· Sep 23, 2019
Lambert & Butler — lambert and butler original silver cigarettes
I purchased two packets of lambert and butler original silver cigarettes, there are torn cigarettes in both of them and not much tobacco I don't know if it is just a bad batch but...
· Sep 12, 2019
Lambert & Butler — lambert and butler real blue
The packets are shoddy, for quite some time now the packets are falling apart at the flaps on the top of side of the packet. After looking at it there's hardly any glue to stick...
1 comments
· Sep 11, 2019
Lambert & Butler — are these english cigarettes they don’t seem it bought from co-op shop
Can you please advise me if these cigarettes are original and not fake ?. I bought them this afternoon from my local Co-op convenience store on Woodhouse Lane, Wigan, Greater...
· Sep 09, 2019
Lambert & Butler — l&b blue bright air filter
I find that since the filter has been changed on this product it has become a serious fire risk, when I get to the end of the cigarette the lit end just falls out of the tip. I...
· Aug 24, 2019
Lambert & Butler — cigarettes
I bought 200 cigs from Manchester Airport and out of the 200, 2 of the cigarettes started to smell of burning plastic so I looked at my cigarette and it was bubbling from plastic...
· Aug 22, 2019
Lambert & Butler — lambert and butler blue
So this isn't the first time I have experienced this and I know I'm not alone.
Today I bought my usual 20 pack of l&b blue from my local shop, on skinning up my joint emptying the...
· Aug 20, 2019
Lambert & Butler — lambert & butler
I bought a 100 multipack of cigarettes upon opening the pack 2 packs were damaged one more than the other it had no pack lid although covered in cellophane. Carrying them about...
· Jul 07, 2019
Lambert & Butler — broken [censored]
I bought a packet of [censored] I took 3 out and found one that was half broken. I am really upset due to the fact that I paid for 20 and only got 19. This really angers me due to the...
· Jun 22, 2019
Lambert & Butler — l and b crushball
Just bought a packet of l and b crushball from Morrison's Perth to find none of the cigarettes have the small ball in them very disappointed not likely to smoke them now out of...
· May 13, 2019
Lambert & Butler — lambert and butler silver
I purchased 2 packets of Lambert and Butler silver from my local Tesco yesterday. In both packs, 2 of the 20 in each packet weren't Lambert and Butler silver, they had a silver...
· May 03, 2019
Lambert & Butler — l and b blue superkings
I noticed something in my cigarette so I snapped it and a piece of plastic ran down the whole of the cigarette... Ive tried to call them but ive not received a response back.. I...
· Apr 11, 2019
Lambert & Butler — l&b crushball
I have bought 5 packs of 20 l&b crushball from my local asda and they all have tasted like menthol before the ball has been crushed. This is rather annoying as me and my partner...
· Apr 09, 2019
Lambert & Butler — l&b blue superkings green
Hi I bought a packet of what was supposed to be l&b blue superkings crushball from a local shop and they had sold me l&b blue superkings green and said that they were the same...
· Mar 04, 2019
Lambert & Butler — original silver 20 pack
Hi, I bought 20 l&b silver from my local Tesco at the weekend, on Saturday when I opened the packet and got a cigarette out to smoke, I notice a rip in it, making it...
· Feb 19, 2019
Lambert & Butler — lambert and butler crushball
I'm writing regarding a packet of lambert and butler crushball. I don't normally smoke these but they were the only ones available in my local corner shop. Normally I smoke the...
· Dec 28, 2018
Lambert and Butler — green
Getting really fed up I smoke l&b green and on numerous occasions I have bought them and there is no mentol in the cigarettes not just one or two but the whole packet each...
· Dec 25, 2018
Lambert & Butler — real blue crushball
I have just found a peice of string I'm the middle of one of my cigarettes. I have attached photographs as evidence but be careful because clearly they are now just mixing in any...
· Dec 13, 2018
Lambert and Butler — cigarettes
Me and my husband smoke Lambert and butler real blue and purchase 20 each everyday lately I have noticed the ends are falling off the cigarettes everytime we smoke one. We have...
· Nov 01, 2018
Lambert & Butler — crushballs
I have brought 4 packets now of my usual cigarette. L&B crushballs to find over half of the cigarettes dont actually have the crushballs in. Seem to be every packet i have brought...
· Oct 30, 2018
Lambert & Butler — lambert and butler crushball
I purchased a 20 pack if your cigarettes that I have smoked for a few years, I was displeased to find one of my cigarettes had no crush ball inside and some clumpy white powder...
· Oct 25, 2018