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CB Retail Stores Kohl's Complaints #2-21
Kohl's

Kohl's review: Online shopping

J
Author of the review
3:03 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

After purchasing my son a bookbag on July 29th online and picked it up in store...I paid for it all good, then on August 24th they charge me AGAIN for the same bookbag! ok no worries you call they say we are aware and we will be sending back refunds. ok cool, then I spoke with someone that said within 1-3 business days I will be refunded. It is Now September 14th and still no refund. Called again today and same exact response and I will receive my refund in 3 days! wish me luck, I have a feeling I will be requesting my refund for KOHL'S mistake AGAIN! I don't think I will EVER shop online with Kohl's again. Thank God this was only $20, I can't imagine if it was a large amount of money.

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  1. Kohl's Contacts

  2. Kohl's phone numbers
    +1 (855) 564-5705
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    100%
    Confidence score
    Kohls.com
    +1 (866) 887-8884
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    Customer Service
    +1 (855) 564-5748
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    Kohl's Charge
    +1 (855) 564-5751
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    Yes2You Rewards
    +1 (262) 703-7000
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    Head Office
    +1 (877) 342-4337
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    Merchandise Departments
    866-887-8884
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    More phone numbers
  3. Kohl's emails
  4. Kohl's address
    N56 W17000 Ridgewood Drive, Menomonee Falls, Wisconsin, 53051, United States
  5. Kohl's social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 14, 2026
  7. View all Kohl's contacts
Kohl's Category
Kohl's is ranked 4 among 103 companies in the Retail Stores category
#02 Best Buy Best Buy #03 Sam's Club Sam's Club #04 Kohl's Kohl's #05 Walgreens Walgreens #06 Michaels Stores Michaels Stores

Most discussed complaints

prices higher than advertised
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