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CB Retail Stores Kohl's Complaints #2-21
Kohl's

Kohl's review: Online order

J
Author of the review
8:35 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

made a purchase online 7/28. Keep getting emails from UPS that order will be delivered that day. Then receive an update that it delayed. I have called UPS and they say I can't cancel for 10 days. They passed off to US mail. Called Kohl's today and they checked and it has not been received by Post Office, but yet I can't cancel. Nobody knows where the package is, but yet I can't cancel. All I get is "have a nice day and is there anything else I can help you with. Order # is [protected]

Desired outcome: I want an answer. I want my package delivered tomorrow, or cancel my order and give me my money back. Should receive some sort of compensation for my inconvenience.

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  1. Kohl's Contacts

  2. Kohl's phone numbers
    +1 (855) 564-5705
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    100%
    Confidence score
    Kohls.com
    +1 (866) 887-8884
    Click up if you have successfully reached Kohl's by calling +1 (866) 887-8884 phone number 0 0 users reported that they have successfully reached Kohl's by calling +1 (866) 887-8884 phone number Click down if you have unsuccessfully reached Kohl's by calling +1 (866) 887-8884 phone number 1 1 users reported that they have UNsuccessfully reached Kohl's by calling +1 (866) 887-8884 phone number
    Customer Service
    +1 (855) 564-5748
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    Kohl's Charge
    +1 (855) 564-5751
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    Yes2You Rewards
    +1 (262) 703-7000
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    Head Office
    +1 (877) 342-4337
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    Merchandise Departments
    866-887-8884
    Click up if you have successfully reached Kohl's by calling 866-887-8884 phone number 0 0 users reported that they have successfully reached Kohl's by calling 866-887-8884 phone number Click down if you have unsuccessfully reached Kohl's by calling 866-887-8884 phone number 2 2 users reported that they have UNsuccessfully reached Kohl's by calling 866-887-8884 phone number
    More phone numbers
  3. Kohl's emails
  4. Kohl's address
    N56 W17000 Ridgewood Drive, Menomonee Falls, Wisconsin, 53051, United States
  5. Kohl's social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 12, 2026
  7. View all Kohl's contacts
Kohl's Category
Kohl's is ranked 4 among 103 companies in the Retail Stores category
#02 Best Buy Best Buy #03 Sam's Club Sam's Club #04 Kohl's Kohl's #05 Walgreens Walgreens #06 Michaels Stores Michaels Stores

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prices higher than advertised
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