I went to kmart to transfer my medication. I was ridiculed and told that they would not have the medication in stock until friday, may 21st. I will go into seizures and possibly a coma if I do not get my medication. When I asked them to transfer it back to the pharmacy that I transfered it from they said they could not do that because they had already given me the gift card. I told them to take it back, I did not want it if it was going to cost me my life. Then they started being very rude, laughing at me and ridiculing me, and told me it was too bad, I just had to wait.
The Surveillance cameras that they say are always on are not available. Something of mine was stolen and I couldnt even check the cameras to see who may have taken it. What are they there for? The guy over the "system" was so rude and had such a nasty attitude I gave up on trying to recover my things. Kmart's employees are rude and the customer service SUCKS! It should be closed down there is no purpose for it.
On thursday the 14th april went into the newtown store here and layby 2 pairs of trackies and 2 sweat...
I had a circular and a 32 in TV was on sale for $289.00.There was a $30.00 coupon good on a $100.00 or more...
I went to the kmart on mentor ave in mentor OH this past week and one of the managers named Jack, was extremely unprofessional and rude to another employee. I was walking into the store when I saw Jack walking out towards the parking lot and was talking on one of the store phones to another employee and used profound unprofessional language such as words like " you better ###ing find a way to walk the floor to get rewards" and " I'm walking to the parking lot I'm going to ###ing lose you so get on the ###ing floor i don't care if electronics is not covered". I was shocked when I heard that this is how the manager talks to his employees, I have shopped at this kmart for many years and never heard anything like this before come out of a managers mouth. i will no longer shop here because I will not support this kind of behavior. I have already spoke with my friends and family and they too will not continue to shop here because of this we come from a respectful family and will now shop at walmart because they are professional and still convinent for myself and friends and family. This manager should be taken care of because this is not aceptable and he will continue to lose his company business due to his actions.
hi i bought a 54 dollar pair of boots at kmart they nfell apart went back got another pair they did the same thing got incoact with seras because they really own kmart talk to dylan and he said that kmart would contact me in 2 bisiness dats and they have not did it yet its been all most a week and im stil wearing the boots because i dont have the money to go and buy another pair the boots probably been on the shelves for a long time that is idsgrace that you buy something and it falls apart on you in 2 weeks so i hope they read this and realize thats it wrong to do a customer like that the store is in crystal lake il and they wasnt going to return the first pair and finally they did and now they havnt got back in touch with me yet
I have never been thru such crap and bs in my life. I ordered on line a wedding band, last november2010, before the black friday sale. On Christmas day, I gave it to my partner, and really it was not well received. I wanted to return it. All over the receipt, I had 6 months to return, printed all over it . Took it to the store, and was told no, I must return it on line. Called them 4 different times, they confused it with a purchase from Sears. What a mess. Meanwhile, I lost my job, had to delcare bankruptcy. I asked them many many times, to please mail me a check. I could have used the 101.00 for food at this stage of my life. They did a credit on my old credit card, which I no longer have. The account was closed. All I ever wanted to do was speak with someone. All of their email stuff are third world people, and they are so misinformed. Not against them, just want it corrected. Just got another email asking me how satisifed I was with Kmart. Never, and I mean NEVER buy anything on line from them. They are horrible to deal with. Just horrible. Same for sears, I will never step foot in either store again. Do yourself a favor, DO NOT shop at Kmart or Sears. They are terrible about returns. Thanks for listening and reading.
Was told by the cashier it would cover pretty
much anything I could think of before purposely throwing it out the window. Well, I accidently left a spoon in my soup bowl
and it "blew up" the microwave, so I gave them a call to see about getting a replacement microwave. They replied saying
that the insurance policy will NOT cover the "blow up" and that I will have to purchase a new microwave myself.
If indeed the policy wasn't going to cover the microwave in this instance, then K-Mart should be correctly informing their
employees about the insurance policies so that I know exactly what I'm paying for. This leaves me to replace my
microwave and also I lose the amount paid for the insurance policy that does nothing for me. What a waste!
Location: Bought microwave at 1500 Coshocton Ave, Mount Vernon, Ohio [protected] and called the Fairborn,
Ohio location to see if the insurance policy would be honored.
My wife and I are long term customers of Kmart and frequent users of its Cafeteria. For the past two Sundays (noon time) the cashier handles both the serving of food and the Cash Register, an unhealthy practice that is contrary to the rules of local government Department of Health. Please, this is no way to cut costs or show apreciation for your loyal clients!!! Ruben L. Rosario; [protected]@yahoo.com
Six month after filing for my mother's death benefit, KMart is still stalling and refusing to give u...
Placed order from Kmart.com, paid for expedited delivery, confirmation of delivery date by customer service, order confirmation and checkout process. Website also offered free standard shipping, thought I was getting free standard shipping and paying only for upgrade but got charged full shipping. Called back to add item to order that hadn't gone thru, said couldn't add to order charged me another expedited shipping charge that I paid as I needed items for gifts. Then, called to find out why items still have not shipped but showed up on credit card. One item has a tracking number showing that a label was printed but they never gave the package to UPS. The other items all stated in stock when I ordered. They never contacted me to tell me anything was not available, now are saying items will ship expedited when available. I explained the terms of the agreement I paid for were for specific delivery date and told them to cancel the order.
Now, they say they can't cancel the order, are still going to charge me for it, but they still can't tell me when order will ship and that I will need to wait for order to be shipped (if ever), refuse delivery and wait months for a refund of items I've paid for and never received.
NEVER, NEVER, NEVER order from Kmart or any of its companies that it owns such as SEARS, LANDS' END, etc.
I ordered a pair of size 11 boots for my grandson and a pack of t - shirts on january 27, 2011. The order...
went on second medical leave and hr fired me because my boss /store manager was not there for the weeken so i talk to the other store manager about it and he said it was fine witch he is also the boss as well so hr told me i talked to the wrong boss i always liked kmart and shopped there in intill they screwed me over and its weired casue i talk to the same store manager on my first medical leave i dident get fired a few months later i had to go on medical leave again and they fired me
I went to a K-Mart store in my neighborhood to return some bras I purchased on 01/29 11 I needed a bigger...
After waiting 5 min for the 1 and only cashier to finish with a customer who had many questions and problems another customer asked the employee that came near us if they could open another register and was told no maybe the jewerly dept could help - oh no she's busy. That was the end of the discussion since she then walked away. The customer asked for the manager but got no answer. Another cashier came from the return desk to use the computer there and we asked her if she could open another register and were told she was busy manning the return/complaint desk (where there were no customers). After another 5 min she had cleared the next 2 customers and it was my turn. I had toilet paper, tissues, and 2 bottles of soda. I had a super coupons for the toilet paper and soda. When I bought the Dr Pepper, it was on the display for Pepsi products with a sign that said 10 for $10, the coupon was for $.88 limit of 2. Of course, it didn't work. Only Pepsi would work according to the cashier. The coupon was in the Sunday and Thursday ads and reads " Pepsi 2-liter soda, assorted varieties, purchases greater than 2 are 10 for $10." The $.12 cents isn't the problem, it's the store. Every time I go in there I sware I won't be back. They're service sucks. But you have wasted so much time waiting in line you don't even want to think about waiting for the non-existant manager.
I put in a Kmart layaway online in November of 2010, I paid a little down($5) and paid the remainder($40) when I picked up the layaway at the Harrison OH location shortly before Christmas. There were 2 items total, a set of sheets and a Baby Alive doll, my daughter received two of these dolls for Christmas so I decided to return the one I had purchased. I could not find the receipt, however I did have the packing slip which came with the items when I picked them up. The packing slip includes all of my information as well as the information on the two items I purchased including their item numbers and price.
Since I could not find the receipt, I assumed this would be okay to take with me back to Kmart since It had all my information on it and they should have my information in their system anyway because I've had several layaways through them before. I stopped by the Hunt Rd. location (near my work) and tried to return the Baby doll(still in box in perfect condition). The lady tells me that without the receipt they can only offer the lowest sale price which is $12, I paid $25, obviously that is not acceptable. I cannot understand why they could not use the packing slip as a receipt, I obviously paid for the items because I was able to get them out of layaway and I was given the packing slip. At the very least she should have been able to find my information in their system due to the fact that I had a layaway with them. A few days later I called the Harrison location where I picked the items up from and was told the same thing, they could give me the lowest sale price, less than half of what I paid!! I asked for a manager and they took down all of my information and I'm still waiting on a call back.
I have the misfortune of having to desal with Kmart's Pharmacy in Guam. No Walgreen's here. All the...
Saw the proctor silex white 0.6 cu. ft. microwave oven with digital display (ps-p60b17l-d) on kmart - on-line for $39.99. on-line said go - get it today at my local kmart. i get to the local kmart and they charged me $44.99. $ 5.00 more then advertised. kmart in my mind is a fraud, and using deceptive advertising. no where on that on-line advertisement did it tell me that i'd pay $5.00 more if i took the on-lines advise and picked the item up at my local kmart. i called customer service department placed on hold for over 15 minutes. i was told that i should have ordered the microwave and then have it sent to the store for pickup. why were those details not given on the kmart on-line. there was plenty of product in the store, kmarts on-line told me to "go to the store" i went to the store based on the price that was advertised on-line and was ripped off. the on-line customer service folks blame the store and the store customer service blame the on-line customer service, problem is its all kmart. consumer fraud at its best at kmart.
On 12/22/2010i went into the manhattan store to purchase my layaway no one in the department when I arrived I...
I purchased 6 items on the same transaction that were going to be for christmas gifts (thermal shirts and pants, and an organizer from automotive, plus some other items that were not gifts). I was going to give a gift to 6 different people. I asked the cashier for a gift receipt for each item. I was told that she can only give me one gift receipt and it would have all the items on it. I said that I didn't want all the items on each gift receipt. She then told me that I would only get one gift receipt. I told her that at other stores they can give you separate gift receipts. She went over to ask how she could do that and was told that in order for me to get a gift receipt for the items I want, I would have to purchase each item separately. I didn't want to do that. But bought the items anyways, but left with no gift receipts. My question is, could I of received a separate gift receipt for each of the items I wanted? Or did I really have to make more than 6 separate purchases one right after the other?