KIA Motors Corporationkia cerato 2011 gearbox

T Dec 30, 2019

Dear Team,
Kindly i am facing a severe problem related to my car kia cerato 2011 as there is no response for gear box when trying to make reverse with my car
-at the beginning i am almost make all services and spare parts to all my car on requested time for maintenance or service inside KIA workshop in Egypt till 230, 000 km and i am asking why i should pay all these amounts and try to protect my car and suddenly i found fatal problem with gear box, can i know the expected time life for cerato 2011 gear box is it at 230, 000 i visited kia workshop for resolution but they require valve body for gear box and there is no reason for such a spare part as there is no accident and no fault from my side to have fatal problem like this, please need your advice if i have any right to solve my problem without any payment although i don't have any problem from my side
Desirable resolution : Repair my gear box as all maintenance and service has been from KIA Egypt workshop without any cost .

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Thanks for your always support

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