CB Fast Food Chains KFC Complaints #42-61

KFC review: Quality of the chicken and missing items.

Sean Hammond of Stoney Creek, CA

Dec 02, 2023 6:20 pm UTC

Verified customer

Ordered online as we would pick up on the way home. The location was very busy with about 6 delivery drivers and about 10 customers.I should have known it would not end well. One girl at the desk and what looked like only one guy cooking. He was very abrupt and pushy towards her as I believe he was getting overwhelmed. She was very nice and holding it together well considering the circumstances. Wrong order given to me first. I gave it right back. Guy then asked what my name was. I told him and he said he would get right on it. Girl then gave me my order and I asked where the extra popcorn chicken was and she said it was in the bag. Guess what. It wasn’t. Get home started eating and the chicken tasted like burnt oil and it was definitely undercooked. Not a pleasant combination. Needless to say not happy and wont be going back to that location again. About 50 dollars for a meal where the only thing good were the fries and coleslaw

Claimed loss: Please refund at least 40 dollars

Desired outcome: Please refund

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