KFC
Reviews and Complaints

I ordered through Door Dash-The meal came with NO utensils-I rtied to call resturant 9 times- phone just rang- NO ANSWER-SO I went to resturant after work-This was Oct 19 2023 @520pm-I spoke to a young black woman-I did not get her name, I was so angry-I told her he issue-she said she can't do anything-she kept asking what was wrong with the meal-I kept saying I had nothing to eat the meal with-I asked for the manager-she said she was the manager-she was rude and just tried to dismiss me and said no refund unless food was brought back and no to any compensation for my inconvenience. I like KFC and have always. And my 80 yr old parents do too. The KFC near my parents home is great near Lasalle ave in Hampton VA-Thank you

Last night (10.18.2023) I got a KFC order I believe it was an 8-piece family meal. Both me and my friends ate the chicken, mac and cheese and mashed potatoes. Within in an hour of eating it all 4 of us were sick in the bathroom. Even today we all have been extremely ill and unable to go to work and school. We purchased this food from the Ithaca KFC on Elmira Road. This has caused us all to be very ill and no longer desire eating KFC ever again.

I am totally discuted in everytime we go into kfc ocean plaza our order is wrong i never check till i get home put yet again its wrong and its not like i only spend £10 its always over £30 this time it was £43.32 and yet again it was wrong i am fed up off this just why do they always get my order wrong and never ever have the right stuff you order large its always medium and stuffissing

order number 2027

reciept code [protected]

17/10/2023

16:15pm

cashier:jack c which a girl served me not a block as it was indoors as i always went threw the drive through but stopped because orders always wrong

trans 2027

my email is [protected]@yahoo.Com

We have usually had problems with the KFC outlet on Washington Street in Palm Desert, CA. But we stuck with you because the chicken was always moist and good. However this latest edition of your chicken was as dry as the Sahara Desert-completely unsatisfactory. I just wanted to let you know.

Jerry Neft, Palm Desert.

P.S. the ticket number was #4904. Date of Purchase 10/14/23. Amount 20.32

Purchased at

KFC

41800 Washington Street

Palm Desert, CA

at 3:57 PM

I purchased an 8 piece dinner in Brainerd MN. I ordered the original recipe chicken.

The original recipe was not the same original recipe. It tasted like the crap they sell at the local bar. It was salty and otherwise tasteless. The mashed potatoes were runny and the gravy was not the same either. The coleslaw was dry. this is the worst I have ever eaten. I will never order KFC chicken again. I hope that changing your recipe is worth losing customers, because you have lost this one.

ORDER NO. [protected]
Delivery to
246 Cross Mill Road
Northfield, NH 03276
Delivery from KFC Tilton
37 Tilton Road , Tilton, NH 03276
Track Order
2
Famous Bowl
Recipe : Famous Bowl - Classic
Bowl Modifiers
$14.58
1
Fill Up Box
4 pc. Chicken
Style : Original Recipe
12 Nuggets
4 Biscuits
Biscuit(s) : 4 Biscuits
Buffalo Ranch
KFC Sauce
Honey Mustard
Honey Mustard
$20.00
2
8 pc. Hot & Spicy Wings
8 pc. Hot & Spicy Wings
Buffalo Ranch
$9.98
Subtotal $44.56
Delivery Fee $5.95
Tax $3.79
Tips $10.00
Total $64.30
To:
[protected]@kfc.com
Sun 10/8/2023 12:43 PM
To Whom it may concern I order from your store in Tilton NH today and is very disappointed with there service it was not what I ordered and parts of the order were omitted and other parts were subsituited when I call the store they told me that I would have to call there delivery service and them them about what happened but if you call the delivery service they make you pay for the order for a second time which is not my fault and why do I have to pay for something twice this is my order I did not get the biscuits or the french fries so they substituted them with mashed and I orderd 2 boxes of hot and spicy wings and only got 1 box and did not receive the homey mustard packets this is no any way to run a business
Sent from Mail for Windows
ORDER NO. [protected]
Delivery to
246 Cross Mill Road
Northfield, NH 03276
Delivery from KFC Tilton
37 Tilton Road , Tilton, NH 03276
Track Order

coming home from hospital late ,I asked girlfriend what she'd like to eat instead of cooking.. she said KFC! so we went to the norwich n.y. kfc at 9:15 pm.. drove up to window was greeted an asked what we'd like, we asked for a minute, decided,,told them 2 3 piece chicken meals... the reply, sorry we have no chicken! really? kfc no chicken.. or jus stop serving 45 minutes before closing,, thanks alot.. I try to be nice an all that happens is gf gets mad.. not at me,,,we shall remember this! RC Wrobel 378 New Virginia rd, Oxford N.Y. 13830

I went into kfc on 10/3/23 at 8:03pm my sister was ahead of me and ordered 5pc tender meal, mashed potatoes, a small Mac and cheese and 4 biscuits. Then I went next and ordered the 12pc tenders. The girl hollered in back to tell him to do 12 pc tenders, he said no. She said really, then went back there. She came back and said he won't make them, so I said really. So then I ended up ordering 8pc bucket. Then he hollered from back saying they won't make them an hour before closing, although they were making the 5pc ones for my sister. She got hers, then I ended up getting mine and we left, down the road we noticed she didn't even get her biscuits, wasn't about to turn around and go back. All and all the young staff there was rude. I'll never go back there again. This was in Merrill, Wi.

On October 1 I sent my son to get food at East Moline IL Kentucky Fried Chicken I just got out of hospital with Covid and I love your food my son came in with bag and before I even open bag he say wow the was so rude open bag I ordered large fry which half full and 3 12 piece nuggets I open and all 3 of the containers had lighter nuggets mix in with darker nuggets it look like was cook to long everything was cold to far to go back I don't usually send a complaint because thing happens I work in food service 20 years I did call about the situation said impossible at that point not going argue I have receipt was 27,87 For that amount I should of had large over flowing hot Frys and hot chicken nugget not of cook and dry.

Thank you

LeAnn Jacques

my wife and I went to your resturant on Union Rd. in St. Louis around 4:30 pm on 9-28-23. We ordered an 8peice meal with 4 peices regular and 4 peices xtra crispy. When we got home and opened the bucket we found all 8 peices burnt and so crispy we could not eat it. My wife was so upset she said we're taking it back... NOW! We left the rest of the potatoes and macaroni and cheese on the table and headed back (in rush hour traffic again). On the way there my wife tried to call to let them know about the poor quality of the chicken and to let them know we were on our way to show them how bad it was and get a refund or replace it. She called twice with no one answering - the phone just kept ringing! I want to add that the resturant was empty so there was no reason for not answering the phone. When we pulled up to the window someone who said they were the manager looked at the chicken and acted as if it was not too bad. He did replace it (with only saying I hope this is better). We left ad headed home again. when we opened the bucket it was almost as burnt as before. At this point we were done!

I ordered 2x All Star Box meals today at the drive through. We waited almost 30mins for our food. We received room temperature cool drinks, old, dry, cold and stale burgers with soggy lettuce, the smallest zinger wings I've ever seen and a cold piece of chicken. The only thing that was fresh, was the chips.

This is not the first time I've had a bad experience at this particular KFC and I am guessing it is not going to be the last, because I have complained before with no response. It seems like the staff is more concerned about chatting with their friends and colleagues than actually helping paying customers.

why do you add Pepsi when it is not available? always do this behaviour when I order online delivery but now this time I am very angry with this service. didn't give ketchup garlic and tissues also as always on home delivery I ordered Pepsi and I delivered Marinda and Dew One Pepsi was missing and it wasn't delivered in my last order I need action on this behaviour.

I need to consumer court and file a case about this behaviour proof is attached.

the rider told the kfc salesman didn't give me anything moreattached more reviews about this vendor and i am not alone in this case others have issues with drinks that are not delivered with the order.

Good afternoon

I went to KFC today the 36th of September 2033 , used their drive thru and ordered some KFC chicken.

When I got home to eat the KFC chicken smelt awfully bad , the skin and chicken tasted horrible , it was uncooked and bloody inside and it had a very bad taste.

I did not eat the chicken and that’s not how it should taste , I purchase kfc almost every week.