CB Fast Food Chains KFC Complaints #162-181

KFC review: Pricing bait and switch

Major Thud Blunder of Oak Park, US

Aug 05, 2023 6:50 pm UTC

Restaurant D556005
Ticket #1525
2023-08-05
Looked at your online menu and it offered
8 piece Tenders for $ 10.00
8 piece Bucket of Chicken for $ 10.00
Now at the drive thru I was charged $ 45.45 or twice the price listed in your online menu. Your cashier was very open in explaining this policy.
I feel this was a case of bait and switch deceptive practice where you list a low price online and charge double that price at the drive thru.

Desired outcome: I want a full refundBruce S EdwardsPO Box 135Winthrop Harbor, IL 60096

Keywords:

bucket cashier chicken drive thru menu piece policy price restaurant tenders

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