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KFC review: Online ordering

J
Author of the review
4:46 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more

Hi,

The other day I was going to order some food and tried from my PC, but when I went to pay, it said there was a problem with my card. I tried both with Chrome and MS Edge.

I tried from my Android phone and got the same response.

I went to the store I was going to order from and showed the error on my phone, but was told that they couldn't do anything with the "online deal" that I wanted, and that it would be regular price to order from the counter.

Seems like a sneaky way to get people to pay more when the website "isn't" working as it should.

I had more than enough money on my card and don't know what the problem is/was.

It should not matter if my card is from my Credit union or a bank. Its still a Visa card.

After showing the problem in the store, the deal still should have been honored.

I walked out and spent more of my money down the street.

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