CB Fast Food Chains KFC Complaints #582-601

KFC review: Customer service

candywhite1995 of Winter Garden, US

Mar 28, 2022 6:53 am UTC

Credit card information was stolen from this location. This was the only place this card was used in more than a week and less than 10 minutes after picking up food from the drive thru over 30 charges were attempted on my bank account, after the first for over $1,900 was approved. When I called the location to speak with the manager to inform them of what had occurred she stated that it couldn't have happened there. I asked to have the contact information for the district supervisor and she stated she would have him contact me. I have not been contacted. Also when I received my receipt the top part was ripped off that had all store identifying information.

Food is always good at KFC. The chicken wings were supposed to be original recipe but were more like extra crispy. Still good though.

We had a family member in the VA hospital so this really made an already stressful situation alot more stressful.

Desired outcome: Company might consider making it a little easier for customers to find out how to reach out when there are issues not service related. Warn other consumers to be leery of this location when using credit/debit cards.

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+1 (800) 225-5532

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+1 (949) 218-4453

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+1 (502) 874-8100

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(765) 674-1574

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letstalk@yum.com

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1900 Colonel Lane, Louisville, Iowa, 40213, United States

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