We went through the drive thru for two chicken sandwiches. With all the extras we spent $20. When we got home (1 hr away) and opened the sandwiches looking for that "big hand breaded chicken breast". Instead, what we found was two chicken strips doused in BBQ sauce. Apparently, after reading the reviews, this is common practice at this location. Try calling corporate to complain. No one answers because no one cares. WHERE IS THE OVERSIGHT? There are several decent dining options in Mt Airy. Drive on by KFC unless you enjoy being scammed.