KFC review: Service/food ( 1 comment)

KFC Case # [protected]

Greetings,

Upon doing a little spring cleaning, I found that this was still in my folder, unresolved. Imagine my surprise! I have found that three years seems to be a good number for bringing my ongoing issues to a close (Thats how long it took another national chain to find a solution to another issue that I had years ago!

Attached is a copy of the last email that I received from KFC/YUM Brands concerning my issue at your restaurant. It seemed that whoever was handling this at the time of the complaint, just couldn't see it in their heats to refund the money for the meal in question, or a gift certificate, or something! This is a life changing event for me, but I do like to get what I pay for, as do many of us... you may be one.

Thats how it has gone on as long as it has, without getting my attention. I don't have hard feeling towards KFC, as a matter of fact, I love you guys! I just wish that I didn't feel as if KFC ripped me off. If you review the circumstances of my claim, you will see that what we are speaking of here is basically, dinner for two. It's simple. I went to KFC, wanted and paid for dinner for two... I didn't get that. end of story.

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