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J&T Express

J&T Express review: Delivery 139

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10:59 pm EDT
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I have this shopee delivery, the delivery date as per shopee status was september 13, 2019 and the currier was j&t express. On that day I did not received any delivery from them instead they called me september 14, 2019, 3:30pm and I told them if they can deliver it on monday september 16, 2019 because the address im using was company address and we have half day office only every saturday and the delivery man said ok. But when monday came there was no delivery of my shoppe so by tuesday sept. 17 I click shopee guarantee. By sept 18 a delivery of the same currier texted me, ian malibo, if im available for delivery the day after, sept. 19, and I replied yes but sept 20, 21, 23, 24 came I did received any delivery so I communicated to supplier and they said maybe the currier already cancelled it because the put on status failure to deliver due to force majoured... And advive me to re order. But sept 27 they attempt to deliver it and the reason of delivery man was it happened that it was put in bunch of delivery that they did not so it right away. I did received it since I already order it oto other supplier and already was received it. What im getting angry at was they keep on attempting to deliver it again amd again from sept 27 until today october 1... And they even insisting to me to cancel it... Its not my fault why force me to cancel it. And worse is they keep on calling me which already a disturbance to my work and keep on insisting to me to cancal it. The delivery is being rude the same time with their office... They dont even answer when I called them then the delivery man was rude the way they talk. Hoping you can give immediate action regarding this matter. This is my first time to encounter such lousy incompetent currier.

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139 comments
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Ah Boon
, US
Jan 03, 2023 5:40 pm EST

Send me this>Your order has been dispatched by us today.(9am-10pm) Please ensure that someone is at the delivery location to receive the parcel.But end up NOTHING...waste my one whole day to wait for nothing!

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jean zurbano
, US
Jan 02, 2023 5:28 am EST

Order no. [protected]

Tracking number [protected]

JSunitrade adult care

Adult diaper

Rider John Lacson tagged my order unsuccessful dec.26&27 due to unavailability and refusal of customer which in fact he did not deliver coz Im waitng for it the whole day.

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Wendy Ong
, US
Jan 03, 2023 2:41 am EST

Tracking Number: SJNT410666681

Date: 23/12/2023

Delivery guy is very rude, never ring door bell when there someone at home, I order a foldable table, your delivery just leave the parcel at gate which once I open gate and parcel will fell off the floor, when question him, he just ignore me and walk away, really very angry..

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Christine0987
, US
Dec 25, 2022 4:46 am EST

Driver deliver the items at 4ish, however he requested a glass of water and looks like he wanted to come into the house! When I told him to wait he keep pressuring me that he wants water aggressively! Dangerous man.. should I report to police!

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faiqah humayra
, US
Dec 25, 2022 7:40 pm EST

it’s stuck at the same place and its been 5 days there

pls do something

i want my parcel asap

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Lomar Tutesora
, US
Dec 20, 2022 9:29 pm EST

3:30 i arrive here in your station at mandurriao, iloilo city.. The girl incharge here said that cut off of returning parcel is already done.. Please let me know what's the cut off of the said concern

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marley verano
, US
Dec 18, 2022 8:48 am EST

I need my Parcel by dec 15

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fateyn teha
, US
Dec 13, 2022 8:01 am EST

barang masih belum dihantar

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AlexYe007
, US
Dec 11, 2022 3:22 am EST

rude driver. held a knife while i claimed parcel

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Johnbrija Min Jas
, US
Dec 10, 2022 1:41 pm EST

Tracking # [protected]

Contact # [protected]

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Ena Aziz
Johor Bahru, MY
Dec 06, 2022 8:56 am EST
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kepada J&T express.. kenapa lambat sangat barang saya nak sampai ?

barang hantar pada 24.11.2022 sampai skrg 30.11.2022 masih belum bersedia untuk dihantar. daripada 25.11.2022 status masih sama, "Parcel is in transit from J&T LDC TAMPOI INDAH 602 to the next location"...

Harap segera hantar parcel saya... TQ

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Randy Manaois
, US
Dec 03, 2022 7:16 am EST

scammer seller wrong product my order is rubber shoes lebron 20 and seller wrong product deliver i recieve wrong order charol black shoes

i nid refund mali po ung order na binigay n seller ang binigay saken n seller ay black shoes charolang order ay rubber shoes

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Emma Lua
, US
Nov 27, 2022 8:52 am EST

J&T Express Selangor- PCP Sungai Chua (SGR401)

Nobody at the counter and waited too long

SUPER BAD SERVICE

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Joelyn Marie Gamboa
, US
Nov 22, 2022 6:53 am EST

I paid 1200 for 4 trouesers and they sent me 60 pesos jogging pants

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Anonymous 001
, US
Nov 20, 2022 1:59 am EST

Please update phone number at your office .

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Dora emon
Kulim, MY
Nov 15, 2022 6:30 am EST
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Kenapa brg dah x bergerak? Tlg cepatkan proses pghntran la dah la urgent nak guna .. sepatutnya dah smpai kemarin tpi smpai skrg still x brgerak x smpai lg herghh

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ᴍusafir Janan 1991
, US
Nov 12, 2022 10:31 am EST

Dear sir

My order is rong

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Yashpal Rathore
Jaipur, IN
Nov 06, 2022 9:56 am EST

4.35 am AC retiring rooms stinking toilets stinking no water. Staff on duty not helpful. Reported the matter to station master ( lady ) on duty.date 01.11.2022. Location AC retiring rooms at jaipur jn

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Juliaaa8
, PH
Nov 05, 2022 1:07 pm EDT

On October 19,2022, at around 3pm, my parcel arrived. The rider made my pay 349 instead of 249. At that time I thought that it was 2 parcel since I have another order from J&T. I didnt notice it at first because I was at school that time. The rider promised to pay me my refund, but until now, he didnt. I need a refund!

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Siomeng
Makati city, PH
Nov 05, 2022 7:11 pm EDT

Would like to file a complaint to a delivery rider name Michael Bocado. pkituruan po ng magandang asal ang rider nyo sobrang bastos tama ba nman na manigaw ka ng costumer kng di naiintindihan ng costumer sabihin at explain lng ng maayos di ung sisigawan at kng pagsabihan cea pa ang matapang at arogante. sobrang bastos ang rider nyo na to...

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Siomeng
Makati city, PH
Oct 29, 2022 4:52 am EDT

Arrogant delivery rider name Michael Bocado he don,t have to shout to costumers. If costumers don't know just explain don

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haikal23
sepang selangor, MY
Oct 26, 2022 1:12 pm EDT
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barang saya hilang

hantar tidak tepat masa

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Shalini Joyce
, US
Oct 25, 2022 7:54 am EDT

Bad service all cookies was broken ..not good service ..

Way bill650374996759

19/10/2022

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Chariss Guingab
, US
Oct 19, 2022 12:31 pm EDT

[protected] it should be PUROK 5 CASIBARAG SUR, CABAGAN ISABELA.

THE SENDER MISTAKE

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Izwan Yahaya
, US
Oct 18, 2022 10:44 pm EDT

I am Building Manager for Menara Maxis. 4 J&T Parcel are not properly put in Popbox and left outside of our building. I need to talk with the Manager in charge or we will dispose the item in due course

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Jean Mary Lopez
, US
Oct 02, 2022 9:09 am EDT

Sender: Lesile Sami / [protected]

From Sabah (89500)

Receiver: Claurence Motoyou / [protected]

From Johor Bahru (80100)

Item is shown delivered. But receiver have not received item.

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Marlene Perez
, US
Sep 25, 2022 11:00 am EDT

This is frustrating your riders aren't calling names when they reach home where they will deliver parcels, they will just send you a message. However, it was a late message and received it at 2 am and I was waiting the whole day for my parcel. Please educate your riders! This is troublesome.

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Kenny Yoo
, US
Sep 21, 2022 1:07 am EDT

Tracking number [protected]

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Julie Ann Rivera
, US
Sep 20, 2022 7:42 pm EDT

di ko po nakuha yung inorder ko. nakalagay sa tracker delivered na siya. pero di naman dumatin. binayaran ko na agad para di na maabala ang rider at tuloy tuloy and byahe niya. pero walang dumating!

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Anne Mary
Kunak, MY
Sep 14, 2022 9:52 am EDT

Serve customer seolah olah dia lha Boss jnt tu...sila buang staff yg rude.tidak bertudung.hitam.kurus...baru kerja JnT...tah pa pa perangai...tak silap nama dia IDA

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626262772727277272
, US
Sep 07, 2022 11:36 pm EDT

I did not receive my parcel but it says it delivered

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Please help132
Visayas Saint Bernard Southern Leyte, PH
Sep 05, 2022 9:49 pm EDT

My order status is delivered but I not received it please check thank you

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rifky hadi
, US
Sep 03, 2022 11:06 pm EDT

The sender wrapped and sended carefully, no damage, no scratch andcdelivered to the post mail and sender told the employee about the order.

But then, the stuff came and I was cracked and broken when the receiver opened the package.

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Misteryunknown
, US
Aug 30, 2022 12:39 am EDT

Nagtawag ang rider sinabi idideliver daw pero after 3 days wala parin tapos nagtext ulit ang rider irereturn na daw yung parcel.Wtf!

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nis ira
, US
Aug 10, 2022 10:53 am EDT

seller okey cuma pengahantaran mengambil masa 2minggu? like hello tulis kt oder tu barang akan smpai 27/7/22 but j&t take a long time to deliver my parcel cause what hantar salah daerah! how it will be? sedangkan dah tulis alamat betul betul kot. buat kerja jangan cincai cincai, penat semuaorang penat. tolonglaa improveeee your servicee!

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Navena Krishnan Moorthy
, US
Aug 08, 2022 11:12 pm EDT

J&T called and asked nak letak parcel kat mana tengah jalan? Where that was super rude.Yet i called him after to check on the parcel call was not answered

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Kate Celine
, US
Jul 31, 2022 1:28 pm EDT

Everytime the product must deliver, they always put that the customers contact is not available, even though they're not actually call.

The waybill number is [protected]

It must deliver in June 24, 2022. But unfortunately they always put the customer is unavailable even I texted every 3 hours the delivery rider.

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athikumar kumar
, US
Jul 31, 2022 11:36 am EDT

Received the damaged item...Jnt must claim this item very² bad service

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Lara Matas
, US
Jul 27, 2022 3:33 am EDT

Good day!

the rider texted me for the first time that he was already at the area at 7:38 pm, with no advice earlier on that he will be delivering my order yesterday, I'm at the jeepney when I got his text message after I received he's message I call him several time till this morning I call him but no answer from the driver.

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IskyH
, US
Jul 05, 2021 12:53 am EDT

Their service was OK before, but has become total crap nowadays. Help line? No one will pick up the phone. Online chat? If you are lucky enough for someone to respond, they will outright lie to you (had one agent lie to me about the status of my package - it had been sent back to central distribution, but agent denied it, but the tracking confirmed it) or have no information that is helpful that I see no point for them to offer the chat service. Their tracking system is crap, showing illogical movements of parcels, and you can't even use the tracker to plan on being around for delivery.

J&T...I suggest you close shop and go back to Indonesia. Your service standards are unacceptable here in Malaysia.