J&T Express

My parcel have been stuck at J PRK999 for almost a week. Here is my tracking number [protected] . Please responsible towards the customer parcel!

Fyi. I never received the itmes but System showed delivered. Something wrong on this issue
Please check on it. The Tracking number is [protected]. Please check for me caused i at home during that time & date. 31st August 2021. 1025pm.Never received anythings from J & T.

parcel saya bernombor [protected] Belum diterima sehingga kini..Berdasarkan 'tracking number' barang saya berada di sabah gateway 03 dari 11 ogos 2021.hari ini 1/9 saya masih belum menerima bungkusan saya dan barang tersebut juga tidak ada dikemaskini sejak 13/8/21.

saya memohon pihak J&T agar memeriksa barang seperti nombor tertera di atas.

sekian terima kasih

My parcel with detail
1.[protected]
2. [protected]

These 2 parcels almost 1 week plus at Station J PRK 900 ...not moving almost 1 week plus...When i called customer care J& T never answer the call...This is the worst courier service in Malaysia...i never experienced lousy courier like this before...at least you explain the reason. if possible let customer pick up the parcel by our own...I lost a lot of cash due to this late delivery...because the parcel contain the main machine for our work...

But I didn't get the things that I buy it's not easier to get a thing without money don't cheat people this way

Shopee Malaysia Order ID: 210828RQ8M09EB
Date: 1 September 2021
Customer Contact Number: [protected], Willson
Buyer Contact Number: [protected], Grain Forest Enterprise (Tan Yen Sie)
Description: My customer made a purchase via shopee platform and the delivery were without notice. And parcel got stolen.

1 September 2021
9am+ : Customer receive a whatsapp message before he wakes up.
11am+ : Customer can't find the parcel, replied Whatsapp to ask about the parcel, customer service said in front the house (condo). But parcel are no where to be seen.

Complain:
A- parcel just leave there without buyer acknowledgement of arrival and receival, who should bear the lost?
B- Shopee platform delivery status still showing the parcel in PJS605 hub, Not parcel out for delivery. Therefore, definitely buyer are not in any wrong that he did not standby for early morning collection.

Hi, can you check my parcel? When I check, why my parcel still in the same place? It's shipping at Penang only and I stay at Penang, why so long?! If the parcel missing or stuck let me know, I didn't wait the long time! I already wait many times. It almost 1week before the date to delivery when want to deliver? Please be check as possible. Thank you

Dah lama peram barang kat bayan lepas ckp brg xleh hantar sebab pkpd.rumah kat sg ara, xde pun pkpd, bayan lepas pun xde pkpd buat masa skrg, tp jnt bg sbb xhantar brg status pkpd xleh masuk kawasan. Logik ke? Ad barang lain hantar, ad brg xhantar, xke pelik?

[protected]-please deliver this item ASAP

My parcel still not arrive, its already been one week & still not moving since the last date that ive checked.

this is my tracking number [protected]. Please solve this as fast as possible.

FYI! I live at penampang, sabah. Not at papar! Why my parcel is at papar? Pickup from kelombong-penampang-papar-kinarut-papar?

Can u answer this problem? Thanks!

My item has no update on its delivery process since 14 August as you can see from the picture provided. It has been more than two weeks but still no update at all. The item also has passed the latest estimated date for me to receive the item. Please solve this issue as soon as possible because it has occured many times already when i purchased other items before.

[protected] was marked as sent.
But my workplace is closed and I dont received any call and I dont even received my item.

Already complaint via chat, but the response was like I was chat with a robot..

selalu terima barang /parcel dari j&t mesti ada kesan mcm tebukan (guna tangan ) mayb sbb nak tgok barang kat dlm apa..mmg setiap kali smpai brg dr j&t sy perasan akn ada kesan mcm nk tgok brg apa yg ada kat dlm kotak/plastik…harap pihak j&t lebih peka dalam hal ni.. amanah org yg dislhgunakan…maaf dan terima kasih..antra gmbr yg smpt diambil apabila slalu terima kotak/plastik yg ditebuk…tq

My item is from JB on 24Aug and until now I didn't receive yet and now is already 31st Aug. I don't know what the problem because my delivery address is in ipoh but when check with tracking num its shows in perak gateway 900 location is larut matang.. What the reason j&t send there. I am calling aso they naver respond properly and the item still on hold ther.. Now days ur service becomes so worst n bad..

Sampai bila korang nak peram barang ni? Dah lama sgt tau, call tak pernah angkat. Menyusahkan!

I feel very disappointed with the J & T service when they handling our order. My order has been delay for about 2 days and the reason given is "bad whether". I have experience working with courier service before and our company policy is to clear all the order within 24 hrs. Where is J & T policy? Seem like they will deliver our order as when they want. This shown J & T reputation is bad. Even when I go for self-collection, the item was not in proper manner. It's suppose to managed well (allocate a basket or bin so that it's look nice). I saw few complaint from other customer... what action does the J & T management taken? Besides, the contact number given is not reachable...

My parcel has been "on hold" and "in transit" since 26/8/2021. AND NOW IS ALD 30/8, it is supposed to arrive in 2 - 3 days (28/8)
my parcel is on hold cuz' of "OUT OF droppoint's business hours" and this has happened THREE TIMES IN A ROW!
This delivery service is seriously putting a toll on people who need their parcels asap.
I JUST WANT TO KNOW HOW MUCH LONGER DO I HAVE TO WAIT

Dear customer service team,

Due to the covid 19 pandemic, the management of our apartment (Saville Cheras) has allocated a Pop-Box service. It is to encourage contactless delivery. However, some of your delivery men are refused to even try to request the password and username for allocating the parcel into the Pop-Box. I had experienced with your delivery men who were not willing to try, mostly claiming that they are working as a part-time delivery man, so they are not possible to get the password, etc. Rather, they were happy to just leave the parcels in a shop that is allowing the residents to leave the parcels but with a charge to the receiver, which is us. For your reference. it was the tracking number of my delivery yesterday (29 Aug 2021) with J&T Express - [protected]

I hope J&T can resolve the issue immediately, at least to ensure that your delivery men can have access to the service of Pop-Box (or train them on how to get one). Also, it is rather disappointed with the response from your delivery men - including the part-time basis one. I understand this will be valuable for improving your service, hence valuable to your company reputation.

Thank you

I did not order the parcel, but rider let me pay 499. I was not present during delivery. I only requested the available recepient at home to pay for it because I was expecting another delivery (but not this one).
The parcel has tag which states note to delivery rider: "this parcel is not an order. Please contact the customer. Itong parcel ay napanalunan ni customer mula sa raffle promo". (but I did not join any raffle)
The rider did not inform about the note. If he informed properly the note address to him, I could have return the parcel because I was charge despite winning the raffle. Hence a scam. The parcel came from megaboxph, address in pangasinan.

parcel from Selangor to Tampin N. Sembilan was wrongly routed to Melaka by Shah Alam J & T Express Gateaway. This has to be reroute and routed via several Gateaway. Do you see the situation?

Parcel no [protected]

Awaiting to be scanned for next Gateaway. Shah Alam sorting staff Gateaway needs more focus and attention to job.