J&T Express

Hi there, I'm Dhurgashini here. I filed a complaint about a package I sent last week on a pleasant day (17/08/2021). Can you tell me why my mother hasn't received the package I sent her last week? Because, prior to this, I had sent packages to J&T Express Bandar Tun Razak three times, and they would be received on the second or third day. However, this package has still not been received after a week.

Hi... I'm Arjan Singh (AWB:[protected]) ([protected]) would like request compensation for the damaged parcel I received on the 15/8/21. the total damage of the product is about RM1400. I have attached the pictures as proof.
The sender and myself have contacted J&T Express multiple times yet all efforts gone in vain.
Kindly look into this issues.

Tracking number: [protected]

13/8/21 - send out from jb
16/8/21 - arrived j & t cdc bkt. Permai 311
27/8/21 - until today still not yet delivery...

Customer service - attitude not friendly and very bad ...
Branch supervisor - amil attitude also not friendly super bad. Not settle customer problem asap.

Pls solve problem asap.
Pls upgrade your delivery service.

600318921627

Ship since 2021-08-14, saturday, prk_gateway till 27aug still not arrive...

600320979508
Shipment out from jb since 17august till 2021-08-23 still under transit center prk gateway 900

Called hotline more than 10x no one follow up

When I can my parcel?

Barang saya dari 16/8/2021 sampai sekarang 27/8/2021 tak sampai sampai. Patutnya sampai 18/8/2021. Negeri sembilan dengan JB bukan jauh pon. Orang lain yang lambat post sampai dulu barangnya. Alasan tak cukup org la tk cukup lori la dahtu nak tunggu berapa minggu bulan lagi. Dulu J&T laju la sekarang dah tak. Ataupon masalah kt J&T negeri sembilan je. Tolong proceed barang saya. Tolong. Please

my parcel johor send to penang, 3day already no any update in tracking

On Hold - Closure due to epidemic / not allow to enter the area to do delivery
Transit Center PRK GATEWAY 900 - LARUT MATANG

Perak PKPD

PKPD PELANTAR SUNGAI PINANG KECIL, PULAU PANGKOR, PERAK
KUATKUASA 23/08/2021 - 05/09/2021 (Rujuk)

PKPD TAPAK BINA "SPANISH GARDEN", KINTA, PERAK
KUATKUASA 17/08/2021 - 30/08/2021 (Rujukan)

Dua barang saya Sangkut kat CDC Samariang Kuching.. Kalau dah tau tpt tu problem Covid Tukarlah ke tempat lain.. Dibawah saya ada lampirkan gambar. Serta no. Item. Sila reply pada no. Saya [protected] atau [protected]. Terima kasih.

Parcel has been on hold for almost 2 weeks. Tried to call their hub number and also customer service cannot reachable. it begin when ur staff sorted parcel wrongly. Please J&T not-express do something! Be a professional courier services...
Your customer had very tired to waiting the parcel...
Please dont get others people in trouble...
Make ur customers satisfaction increase...
Unless u want to loss our satisfaction..
But in facts, its very² dissappoint!

Saya telah membuat pesanan pada 13 ogos yg lalu dan sepatutnya barang diterima pada 21 ogos yg lalu, namun barang tersebut masih belum diterima sehingga sekarang dan tracking barang tersebut tiada perubahan bermula 20 ogos sehingga hari ini. Saya berharap agar pihak j&t dapat memberi perhatian dengan barang yg masih belum sya terima sehingga hari ini.

My parcel stuck at this gateway for very 3 days. It is frozen food product, it might spoil already. Other states only take 1 day to arrive, why this PRK GATEWAY 900 took so long to do their delivery.

Please solve this issue, i might claim if i received bad spoilled product due to incompetent bussines handle by this PCP.

Tracking number,
[protected]

you can reach me at [protected] or [protected]@gmail.com.

thank you

Your hub location PRK GATEWAY 900:
1) Can't be found
2) Item when in, wont come out.

All shipments to PERAK, MALAYSIA had been delayed significantly.

Hi. Good Afternoon! Here i want to complaining why my parcel didn't run smoothly. May I know what happen to this courier?

1. MY2162910826320 this tracking number I received but why the number cannot be found ? This parcel also still at station J&T CDC Kuching 301 since August 17, 2021.

2. MY212745056177P this tracking number also i cannot found. This parcel also still stuck at station J&T CDC Samarahan 305 since August 21, 2021.

The item that I ordered from Shoppe had been stuck at J&T DP SS2 01 for almost 3 weeks now & almost push me to the point where I want to request return/refund from the seller.

This parcel is important as I need it for my work. Please look into it and update the tracking info asap.

Tracking number: [protected]

Thank you.

Hi

Please noted that my parcel has been in PRK Gateway 900 since 20.08.2021. Until now still no update. I am not sure where is my parcel and what happen to my parcel.

This parcel is from Shopee.

I have sent a few emails to J&T but also no reply. I have called J&T, but no one answer my phone calls also.

Please check and revert asap by today and tell me where is my parcel.

Thanks.

Regards,
Yin
[protected]
Email: [protected]@hotmail.com

Bila call pihak cawangan dia asyik kata itu bergantung pada delivery. Barang saya berpusing satu melaka selama seminggu 😊. Saya urgent nak guna barang tu

My item I still not recive. Why j&t why?

Kenapa JNT CDC BUKIT PERMAI SGR311 suka peram barang orang lama2 ? Konon penghantaran 2-3hari, ni dah lebihh 3harii . Orang lain punya tak tauulaa . Yang paling bodoh skali barang baru sampaii CDC boleh deliver tapi barang yg dah lama tak boleh nak deliver .

The rider of my parcel with tracking number [protected] named Jose Rico Bumagat with a contact number [protected] do not delivered on time my parcel. I've received a text message last August 24, 2021 but he did not delivered it. I even called him that day and he said he's on his way but unfortunately I've waited for nothing. Then again, on the next day August 25, 2021 I received again a J&T message that my parcel will be delivered. I did not received any call the whole and it was only now 12:08am of August 26, 2021 that he notify me that my parcel will be return to seller(ROS). Im so much disappointed with this kind of Poor service coming from the rider affecting your company.

I had bad experience with one of j&t dispatch from CDC Kota Tinggi 322. She's always sent my parcel at late night without contact me at first (more than 2 times). And today on 25th August 2021, on delivery track, the parcel was out of delivery at 1.03pm and I am at home for whole day.

Then, at 9.09pm, the dispatch noted that "receiver aren't at home & already contact receiver for reschedule for next delivery" without truly contacted me.

So, at 10.52pm I tried to contact her by WhatsApp and ask for my parcel, but unexpected that she said "yes she had my parcel & she brought home my parcel" the reason is that she didn't have enough time to send my parcel.

In here, I attached herewith my conversation with her.

I take this issues seriously because she didn't contact me at once and don't have sincerity.