The complaint has been investigated and
resolved to the customer's satisfactionResolved Jewelry Television (JTV) — poor quality and terrible customer service
resolved to the customer's satisfaction
I purchased a ring for my wife she didn't have it a month before the Stones started falling out. I sent it in to be repaired and now a couple of months later the Stones are falling out again. jtv wants me to pay one third of what I paid for the ring to repair again. I should not be penalized for jewelers piss poor craftsmanship. I am going to make jtv my personal cause because I have spent a lot of money with jtv and I deserve to be treated with respect. What ever happened to the customer is always right
The complaint has been investigated and resolved to the customer's satisfaction.
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