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Jet Airways Customer Care Service

Jet Airways India Ltd.

Siroya Centre, Sahar Airport Road, Andheri (East)
Mumbai (Maharashtra)
India - 400099

Customer Support Phone Numbers

+44 80 8101 1199(United Kingdom)
13 14
6 0
+91 80 3989 3333(Bengaluru, India)
0 6
+91 44 3989 3333(Chennai, India)
5 0
+91 11 3989 3333(Delhi, India)
10 1
+91 40 3989 3333(Hyderabad, India)
0 1
+91 33 3989 3333(Kolkata, India)
0 0
+91 22 3989 3333(Mumbai, India)
14 9

Jet Airways Complaints & Reviews

Jet Airways / missing middle name in flight tickets booked through easemytrip

Nikhil Kumar Gupta on Oct 24, 2018

Date of incident - 23-Oct-2018 Hi Authority, i am writing this email to log the complaint about the fraudulent instance i come across, i did the booking through EaseMyTrip (being a first time user) mobile app, which only asked "First Name/Last Name" during the booking, so the tickets were...

Jet Airways / damaged baggage

Ashish Sheth on Oct 11, 2018

Sir/Madam I Ashish Sheth would like to inform you that my 16year old daughter Miss Jenisa Sheth was traveling from Mumbai to Jaipur on Flight Number S2418 seat number 28B on 11/11/2018 for IBSO (International Board School Sports Organisation) 64th School Nationals happening at JAYSHREE PERIWAL...

Jet Airways / reservation

oneman on Oct 11, 2018

Hello, would like to share an unfortunate incident me and my wife experienced in Delhi this past September. we were scheduled to depart on JA flight from Delhi to Amsterdam and had arrived ahead of the departure time. we were told that our flight was over booked and that all the seats had...

Jet Airways / refused boarding - misbehavior ground staff

bhavani1010 on Oct 4, 2018

From Bhavani govindarajou 13 av de la commune de paris 95140- garges les gonesse France Sub. complaint - refused to get boarding Hello sir/madam I am mrs. govindaradjou bhavani, and I am residing in the above address in france. on july, I and my family of 4 people are travelling to our...

Jet Airways / lost property

T1pperary on Oct 2, 2018

i left a multi coloured purse on board jet airways flight from abu dhaibi to dublin 1st oct - flight no. ey 41 - there are euro notes and euro coins in the purse - i was sitting in seat no. 024a - i cannot get into your lost property website - this purse is around the area of seat 024a or...

Jet Airways / no prior information about cancellation or diversion of concerned flight to the customer

Kamlesh Kumar on Sep 27, 2018

Date of incident - 27th Sept, 2018 PNR NO. - QTOOFU FROM BANGLORE TO PATNA FLIGHT NO.- 141 Request for refund of Rs.2000=00 (Fare of cab from HSR Layout to Airport) sir, Due to non availability of prior information about cancellation or changes of schedule or flights or any alternate...

Jet Airways / membership number-126072015

Alok Nanda on Sep 18, 2018

Hello, I have been member of Jet airways from past six years my membership number is 126072015. from past one year I have been sending the regular mails regarding the change of mail I'd as earlier I used to use the different mail I'd and now I want to change it.coz earlier mail I'd was a...

Jet Airways / entire staff of jet

Pinkyvkhan on Sep 13, 2018

I had my flight for lucknow at 12.25 pm for 13 sept.. Forstly to come up at P10 itself through the elevator took about 15 mins i was at the checking counter at 11.45pm. There were around 12 passengers with me.. I am telling you it was Pathetic service provided by the staff of Jet airway...

Jet Airways / service at check in counter in new delhi for chittagong flight

Dona Chatterjee on Sep 13, 2018

Hi jet airways team, While on 10th sept morning, doing check in for my flight jet airways 9w280 (departure delhi (del - terminal 3) arrival dhaka (dac) & flight biman bangladesh airlines bg127 (departure dhaka (dac - terminal 2) arrival chittagong (cgp - terminal 1), I was informed that I...

Jet Airways / ticket refund

carson almeida on Sep 5, 2018

I had booked a ticket by jet airways for 23-Aug-2018 from GOI-BOM-DXB but jet airways cancelled the BOM-DXB fligtht and put me on another flight which was more than 2hrs difference. However, I called jet airways and cancelled the ticket and was supposed to get a full refund which jet...

Jet Airways / refund not received for cancellation

victorvincent on Aug 26, 2018

I took my ticket (online) for jet airways on 18th August 2018. Due to the flood the Kochi airport was closed and ticket was cancelled in jet airway office in kuwait (on 16th August 2018) . This information was forwarded to travel agency (Tripair), still now didn't received the refund. I...

Jet Airways / unattended boarding

rashmip patil on Aug 3, 2018

Today (3rd August 2018) I had done booking for Pune to Banglore flight - 9W773. I made web checkin for the flight. The departure was scheduled at 5:55 AM. When I reached the boarding gate at 5:30 I was informed that boarding gate has been closed and I was not allowed to board the flight...

Jet Airways / ground staff at mumbai airport

Sakib Kazi on Jul 20, 2018

On 17th June at 19:25 I had confirm ticket from Mumbai to Abu Dhabi, but due traffic I reached on Mumbai Airport at 18:20 at that time Check In was opened, while awaiting in the queue reconfirmed for check In with staff checking Valid Visa on passport he replied Yes Check In is open. After...

Jet Airways India / online booking pnr issued but confirmation etkt cancelled

Sudhir Kunder M. on Jul 19, 2018

I made an online booking by jet airways on 1st July 2018 for my travel itinerary on 3rd July 2018, Mangalore to Abu Dhabi. The booking amount Rs. 9, 963 was debited from my debit card but did not get the confirmation of the booking. I called the customer service and she said that the...

Jet Airways / cancelled flight

Angela1649 on Jul 13, 2018

On 06/07/1018 flight JQ503 was cancelled, I was going on a 3 day weekend with my husband, meeting with friends from interstate, this had been planned for months, My holiday was ruined thanks to unreliable Jetstar that had us on the next available flight 10 hours later and once again that...

Jet Airways / unhelpful staff

Parag Parandkar on Jul 2, 2018

I travel long distance twice a year using jet airways with my family and privileged customer with high amount of loyality points. I purchased the tickets this time using last I was stuck in traffic on M25 for three years and reached security checking 45 minutes before flight...

Jet Airways / flight miss connecting

Abuhumaid on Jun 21, 2018

Booked flight with jet 5 months back and now when there are only few days left to travel the rescheduling drama has started and jet wants me to wait for more than 12 hrs for the flight i had to wait only for 1hr 30 mins at the time of booking... 12 hrs where to stay with children airline i...

Jet Airways / flight from mumbai to kathmandu 02may2018 quote different price for upgrade.

fgewirtz on Jun 3, 2018

My wife and I were on a flight from Mumbai to Kathmandu at 0810 on May 2 of this year. We were told when checking in that we could upgrade for $120 each. After agreeing, we were told to go to another station to pay. That person took our credit cards but did not give us a receipt. He said...

Jet Airways / damaged baggage and missing items

Abhi walia on May 12, 2018

I travelled on jet Airways 9w 548 on 9 may 2018 and my checked in bag was majorly torn when collected from baggage belt and my iPhone charger and 200 ml Burberry perfume was missing . I filed a report of the same at Dubai terminal arrivals with file reference DXB9W50423. It's been 4 day...

Jet Airways / baggage claim

Tasha Alarakhia on Apr 30, 2018

I have now made several complaints and am still waiting on a baggage claim. The bag was lost in February when my parents went to Indian. They left the UK on Feb 12th and arrived in Mubai on 13th Feb where my Dad's suitcase did not arrive. My parents put a claim in and were told the bag...