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JC Penney

JC Penney review: Customers service

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9:01 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I was in the store Sunday. 8/6/23 The casher was not friendly at all.

She was trying to convince me to apply for the credit card. When I declined it, it went downhill from there. She was not a good representee of the store. I was in the store buying school clothes for my niece. I felt like taking everything back. She left one of those tag with the ink on the shirt and she throw the bag on counter. I am not happy with this behavior. I could have gone somewhere else and got better service. I always look at JCPenney's of having great customer service.

Anita,

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    Click up if you have successfully reached JC Penney by calling +1 (800) 322-1189 phone number 0 0 users reported that they have successfully reached JC Penney by calling +1 (800) 322-1189 phone number Click down if you have unsuccessfully reached JC Penney by calling +1 (800) 322-1189 phone number 0 0 users reported that they have UNsuccessfully reached JC Penney by calling +1 (800) 322-1189 phone number
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    6501 Legacy Dr., Plano, Connecticut, 75024-3612, United States
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    Jul 25, 2026
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JC Penney Category
JC Penney is ranked 3 among 61 companies in the Department Stores category