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JC Penney

JC Penney review: product incorrectly priced and rude customer service

C
Author of the review
8:08 pm UTC

A display bed had a quilt on top (there were At least 2 other quilts underneath it) I was only looking and interested in the top quilt. There was a sale ticket in front of it. Sales associate said Sign in wrong place, and kept repeating. She said price was for quilts "underneath " the top one on bed. I told her that it was not my problem that it was mid marked, and she replied "it's not my problem either." At this point I asked for a supervisor, and someone came. He still tried to say same song...but eventually gave price posted. And when I left store... they still had not made correction on the item display . Terrible customer service!

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JC Penney is ranked 3 among 61 companies in the Department Stores category