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JC Penney Companycustomer service

1
S Aug 13, 2018

I traveled out of town for a weekend in Paso Robles, CA (August 11) and visited a JC Penney store. I bought a few items including a pair of tennis shoes and Levi's. I planned on wearing the tennis shoes that night and found a security tag. I had enough time to take them to the store with my receipt and the tag was removed. I live 21/2 hours away and a few days later took out my Levi's. There is another security tag! I have no plans on visiting Paso Robles again so I called customer service and was told "there is nothing they can do". I can't wear the pants with a security tag and JC Penney should know the store's security system clearly does not work and I am out $$ and unhappy.

JC Penney Company

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