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Uzbekistan Airways

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Customer Service

+998 781 400 200 (Uzbekistan)
+1 201 944 4474 (United States)
+44 207 034 2090 (United Kingdom)
+39 642 014 811 (Italy, Rome)
+39 274 867 354 (Italy, Milan)
+7 495 258 8060 (Russia, Moscow)
+7 812 312 7536 (Russia, St. Petersburg)
+994 124 930 140 (Azerbaijan)
+86 106 500 6442 (China, Beijing)
+86 212 066 9929 (China, Shanghai)
+86 991 763 1214 (China, Urumchi)
+7 717 291 0459 (Kazakhstan)
+996 312 900 123 (Kyrgyzstan)
+60 320 786 488 (Malaysia)
+92 423 661 1554 (Pakistan)
+966 26 689 043 (Saudi Arabia)
+82 27 226 856 (South Korea)
+992 446 100 067 (Tajikistan)
+66 26 355 400 (Thailand)
+971 65 485 780 (United Arab Emirates)
41 Amir Temur Ave.
Tashkent
Uzbekistan - 100060

Complaints & Reviews

Uzbekistan Airwaysflight ticket refund issue

I have purchased ticket online using Travelgenio for uzbek airways. As I had cancel the ticket I was advised to gave my refund by the travel agent. Currently travel agent keeps referring me to Uzbekistan airways refund policy and it has been over a week now and I still have no money back.
Uzbekistan airways keeps referring me to travel agent as they say they that's where I purchased the tickets from. As I know Uzbekistan airline has a responsibility for refunds and they have an agreement in place with Travelgenio.
All correspondence emails have been sent to both companies and I have been messed in a circle by both of them. Both companies have no right to hold customer's money for no reason. Uzbekistan airways has to treat their customers with respect. There is no complaint department and only one person responds to emails! Disgraceful!

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    • Aryan Russ Sep 27, 2019
      This comment was posted by
      a verified customer
      Verified customer

      There are e-tickets / boardngs pass attached, hereby.
      Ssuch complaint is useless talk.

      1 Votes
    • Aryan Russ Sep 27, 2019
      This comment was posted by
      a verified customer
      Verified customer

      =NO

      0 Votes