The complaint has been investigated and
resolved to the customer's satisfactionResolved Jackson Hewitt — income tax
resolved to the customer's satisfaction
I went to a store location in Chipley to file my taxes electronically. This was done on Jan. 21, 2009, I asked for my taxes to be back within the two week period which would have been Feb. 6, 2009 at the latest I would have gotten them back. It is now March 2, 2009 still no taxes... I call Jackson Hewitt they act like they do not want to help me at all and I call the Irs and they say that Jackson Hewitt is having auditing problems. But of course when I tell Jackson Hewitt this, they do not want to believe me. What should I do in a situation like this???