Latest Reviews and Complaints
Nicely updated for 2020!
Nicely updated for 2020! I was able to e-File no problem.
OLT claims to provide access to returns filed through them
OLT claims to provide access to returns filed through them. Now that I need a copy of my 2019 return, their system claims I never filed with them and treats me as a new user, even though it remembers my log-in information. There seems to be no way to access my return.
The complaint has been investigated and resolved to the customer’s satisfaction.
4 On-Line Taxes Reviews
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After 2 rejected returns and not able to create an email for assistance, I filed with another company
After 2 rejected returns and not able to create an email for assistance, I filed with another company. Not worth the hassle. I would not recommend using this company.
After 2 rejected returns and not able to create an email for assistance, I filed with another company. Not worth the hassle. I would not recommend using this company.
Not Free
Not Free. 16k minimum income. The part that Social security income does not count is not revealed until the return is finished and then you have to start over with another tax filer after entering all your personal information. I had to pay $7.95 to file which is almost 10% of my refund. Very misleading. Free is Free not $7.95.
I was directed to the OLT website by the IRS free file
I was directed to the OLT website by the IRS free file. I read their information stating any age, and income from $16,000.00 and up. I assumed that the income included social security. After spending a lot of time filing I was informed that my income was too low, $5000.00 without the social security income for a free file. I was directed to pay $7.95 in order to file. $7.95 is a reasonable fee but when your expecting to file for free its very misleading. I have to spend about 10% of my refund to get it. I am only getting $89.00. I would advise anyone to be careful and ask questions before filing with a FREE filing service.
On-Line Taxes complaints: history and resolution overview
Out of all reported cases, 1 complaints (100%) have been marked as resolved, while 0 complaints (0%) remain unresolved. The most recent resolved complaint, OLT claims to provide access to returns filed through them, provides additional insight into how customer issues have been handled.
Customer feedback spans multiple years and reflects a range of user experiences. Reviewing complaint history and resolution outcomes may help users better understand the company’s track record and make more informed decisions.
Is On-Line Taxes Legit?
On-Line Taxes earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for On-Line Taxes. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
On-Line Taxes resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
On-Line Taxes has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
On-Line Taxes has claimed the domain name for olt.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Olt.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Olt.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several mixed reviews for On-Line Taxes have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
We looked up On-Line Taxes and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Olt.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from On-Line Taxes.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to On-Line Taxes. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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Nicely updated for 2020! I was able to e-File no problem.
I was directed to the OLT website by the IRS free file. I read their information stating any age, and income from $16,000.00 and up. I assumed that the income included social security. After spending a lot of time filing I was informed that my income was too low, $5000.00 without the social security income for a free file. I was directed to pay $7.95 in order to file. $7.95 is a reasonable fee but when your expecting to file for free its very misleading. I have to spend about 10% of my refund to get it. I am only getting $89.00. I would advise anyone to be careful and ask questions before filing with a FREE filing service.
Not Free. 16k minimum income. The part that Social security income does not count is not revealed until the return is finished and then you have to start over with another tax filer after entering all your personal information. I had to pay $7.95 to file which is almost 10% of my refund. Very misleading. Free is Free not $7.95.