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Nicely updated for 2020!
Nicely updated for 2020! I was able to e-File no problem.
After 2 rejected returns and not able to create an email for assistance, I filed with another company
After 2 rejected returns and not able to create an email for assistance, I filed with another company. Not worth the hassle. I would not recommend using this company.
After 2 rejected returns and not able to create an email for assistance, I filed with another company. Not worth the hassle. I would not recommend using this company.
Not Free
Not Free. 16k minimum income. The part that Social security income does not count is not revealed until the return is finished and then you have to start over with another tax filer after entering all your personal information. I had to pay $7.95 to file which is almost 10% of my refund. Very misleading. Free is Free not $7.95.
I was directed to the OLT website by the IRS free file
I was directed to the OLT website by the IRS free file. I read their information stating any age, and income from $16,000.00 and up. I assumed that the income included social security. After spending a lot of time filing I was informed that my income was too low, $5000.00 without the social security income for a free file. I was directed to pay $7.95 in order to file. $7.95 is a reasonable fee but when your expecting to file for free its very misleading. I have to spend about 10% of my refund to get it. I am only getting $89.00. I would advise anyone to be careful and ask questions before filing with a FREE filing service.
On-Line Taxes complaints 1
Replied
OLT claims to provide access to returns filed through them
OLT claims to provide access to returns filed through them. Now that I need a copy of my 2019 return, their system claims I never filed with them and treats me as a new user, even though it remembers my log-in information. There seems to be no way to access my return.
The complaint has been investigated and resolved to the customer’s satisfaction.
We resolved this through our customer service email yesterday. Ticket ID: *** Answered at 3:53 pm by Me actually.
You were entering the incorrect username into the site and now have been into the proper account and generated your forms to print a a copy for your records.
Feel free to contact us directly with any more issue you might have. ***
Sincerely
Is On-Line Taxes legit?
On-Line Taxes earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for On-Line Taxes. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
On-Line Taxes resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
On-Line Taxes has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
On-Line Taxes has claimed the domain name for olt.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Olt.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
We looked up On-Line Taxes and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Olt.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from On-Line Taxes.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the olt.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- We conducted a search on social media and found several negative reviews related to On-Line Taxes. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About On-Line Taxes
OLT.com offers several different tax-filing options to its users, including a free version that is suitable for people with relatively simple tax situations. The website also offers more robust options for those with more complicated tax scenarios, such as those who are self-employed or own rental properties.
What sets OLT.com apart from other tax preparation websites is its commitment to providing clear, concise explanations of tax laws and requirements. The website's step-by-step guidance and helpful tips make the tax preparation process less intimidating for users, and its easy-to-use interface ensures that users can file their taxes quickly and accurately.
In addition to its tax preparation services, OLT.com also provides users with access to a variety of tax-related resources, such as tax calculators, tax forms, and helpful articles. These resources ensure that users have all the information they need to make informed decisions about their taxes and stay up-to-date on any changes to tax laws and regulations.
Overall, OLT.com is an excellent choice for anyone looking to prepare their taxes quickly, accurately, and affordably. The website's user-friendly interface, helpful resources, and commitment to accuracy and clarity make it an ideal choice for individual taxpayers and small business owners alike.
Overview of On-Line Taxes complaint handling
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On-Line Taxes contacts
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On-Line Taxes phone numbers+1 (816) 232-0095+1 (816) 232-0095Click up if you have successfully reached On-Line Taxes by calling +1 (816) 232-0095 phone number 0 0 users reported that they have successfully reached On-Line Taxes by calling +1 (816) 232-0095 phone number Click down if you have UNsuccessfully reached On-Line Taxes by calling +1 (816) 232-0095 phone number 0 0 users reported that they have UNsuccessfully reached On-Line Taxes by calling +1 (816) 232-0095 phone number+1 (816) 676-7601+1 (816) 676-7601Click up if you have successfully reached On-Line Taxes by calling +1 (816) 676-7601 phone number 0 0 users reported that they have successfully reached On-Line Taxes by calling +1 (816) 676-7601 phone number Click down if you have UNsuccessfully reached On-Line Taxes by calling +1 (816) 676-7601 phone number 0 0 users reported that they have UNsuccessfully reached On-Line Taxes by calling +1 (816) 676-7601 phone numberCustomer Service
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On-Line Taxes emailscustomerservice@olt.com94%Confidence score: 94%Support
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On-Line Taxes address724 Jules St, Saint Joseph, Missouri, 64501-1918, United States
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On-Line Taxes social media
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Nicely updated for 2020! I was able to e-File no problem.
I was directed to the OLT website by the IRS free file. I read their information stating any age, and income from $16,000.00 and up. I assumed that the income included social security. After spending a lot of time filing I was informed that my income was too low, $5000.00 without the social security income for a free file. I was directed to pay $7.95 in order to file. $7.95 is a reasonable fee but when your expecting to file for free its very misleading. I have to spend about 10% of my refund to get it. I am only getting $89.00. I would advise anyone to be careful and ask questions before filing with a FREE filing service.
Not Free. 16k minimum income. The part that Social security income does not count is not revealed until the return is finished and then you have to start over with another tax filer after entering all your personal information. I had to pay $7.95 to file which is almost 10% of my refund. Very misleading. Free is Free not $7.95.