Jack In The Box review: very bad service

My husband and myself went to this store around 7:20 PM last night to order food for my family of four. We ordered BLT CB Combo, Chz Bac Curly Fry and #12 combo intially. When we learnt there was no substitute of the fountain drink for #12 combo, we changed to the Hmst Rnch Chk sandwich and Med Curly Fry instead. After we made the payment, we realized that the young male Mexican cashier made mistake of charging us for an extra small french fry. We then pointed it out to him but he kept arguing with us. Finally, he agreed to refund us for the over charge but refused to refund us for the associated sales tax. After much argument, another cahier names Francisco Tolosa helped us with the rest. We took our order and left in our car. When we got on highway, we found the fountain drink and french fry were missing for our BLT CB Combo. It was quite a frustrated experience! We definitely gave this store a -* rating!