CB Fast Food Chains Jack In The Box Complaints #2-21

Jack In The Box review: The cold food and lack of personality from your staff ( 1 comment)

Nancy Stankevicius of Los Angeles, US

Oct 10, 2024 2:27 pm UTC

Verified customer

Review updated: Oct 16, 2024

We ordered our breakfast food at 10:46; it was not overly busy; it took 16 min to get 2 jumbo breakfast platters. The food was lukewarm and the presence of the food looked liked it had just been dumped into tray; in the middle of the order, another customer came up and asked for ice, which your employee stopped serving us, left us alone, then came back and said, so what did you order? When picking up order called out number, but gave no recognition when we picked up order. Then food was to cold.

Claimed loss: $19.01

Desired outcome: Your staff needs training.

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J. Wuckert

1 complaint

7 comments

J. Wuckert

Oct 16, 2024 6:54 am UTC

Verified customer

Submit a formal complaint to Jack in the Box's customer service, detailing the slow service, lukewarm food, and unprofessional behavior of the staff. Request that they address the issue with the specific location to ensure better service in the future. They may offer a resolution or compensation for the poor experience.

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+1 (858) 522-4716

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