Jack In The Box review: Rude service

I was at the South Post Oak location #391 on [protected] at 6:14pm.

When I pulled up to the drive thru I told the guy I wanted a plain Jumbo Jack with cheese only and 4 tacos. He asked me 3 times what I wanted and then asked was it right on the screen. I told him the screen was only showing my that the store was hiring. So he told me the price and I drove around. I handed him my card he gave it back but no receipt I didn't say anything because he asked me to pull to the front door and he would bring me the food. Which I thought he would bring it then. I sat at the front door for over 5 mins waiting, he finally comes and gives me the food no receipt. I looked in the bag no Jumbo Jack. He asked me am I sure I told him that it's no burger in the bag. I waited another 5 mins so I walk in the store and asked him how long will it be. He gave me the burger. I walked out the door I get out of the parking lot my child say mom there is no cheese. I turned around an went back in the store. I told the young man this was wrong a lady that was cooking in the back yells to the front you have to pay for cheese. I told her I did an that I want the order right. She was very out of line for yelling and talking to me that way. I have been a manager for over 11 years and I would never allow any of my employees to speak to a customer that way she did. I truly hope you retrain her because she truly need it. I have been going to this location for 8 years no problem but I will not be going back to this location ever.