Menu
Write a review
File a complaint
iTunes

iTunes fraud ( 42 comments)

D
Author of the review
12:05 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I had to sign up to Itunes to download one app for my Iphone. I purchased this app for reading excel attachments from my email. Since then $458.73 has been charged to my credit card. I had to cancel the credit card to prevent further charges.
I have contacted both Apple and Itunes to prevent further charges and both companies are unwilling to help. I do not recomment that people purchase any products from either of these companies.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

42 comments
Add a comment
D
D
dayton engstrom
US
Send a message
Mar 25, 2016 4:28 pm EDT

I got charged for something from this store and I didn't purchase anything or authorize anything to be purchased it was like 7.58$ I need my money back asap

S
S
Shana Wilson
US
Send a message
Jan 10, 2019 4:55 pm EST

I have tried repeatedly to cancel Calm, an app that I got through iTunes. But after I follow the instructions sent to me by their helpline to cancel via my iPhone I get as far as the "subscriptions" where I am supposed to have a cancel option. But there is no cancel option! There are only prices for monthly or yearly subscriptions. I want out. I want to cancel.

More iTunes reviews & complaints

iTunes - charges to my account 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
iTunes - illegal charge on my debit card 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
iTunes - fraudulent charges 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
iTunes - no refund (as promised) 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
iTunes - idiotic design
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
iTunes - account managment 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all iTunes reviews and complaints