Classmates
reviews & complaints

About a year ago I signed up for a one year prescription, or at least that's what I thought. Near the end of my year with Classmates I made sure I was not going to be billed again. To my surprise they had a credit on file I had never given them the information for and yes they billed it. They billed me $60.00 when I looked up the renew cost it said I could have got it for $40.00. Yes I believe a class action law suite might be a consideration.

Ken

Today, March 19, 2022I checked my online bank account as I do each day and found my Chase checking account with a negative balance which it should have not had. I checked and found that Classmates.com have charged me a automatic renewal fee. I did not sign up for an automatic renewal of $64.80 membership fee. Nor did I receive a email or text letting me know the membership would be renewed soon. I am on social security and do not have enough money to pay that. This makes my bank account negative right now and will accrue overdraft charges. There was no kind of notice that they would be sending the charge to my bank account, if so I would have told them no, cancel my membership. I simply can't afford it. Plus they charged 3 times the amount as last year. I included a picture of amount charged from last year and this year plus my negative balance which will tomorrow or later today have overdraft charges added on to it. I will receive two overdraft charges because of a payment coming through that is correct but now will not have the money to pay it.

Melody Gulley

[email protected]

A few months ago, I decided to pay for a 3 month subscription to classmates, I forgot to delete my card info immediately afterwards. I never gave it a thought until yesterday. I got a " receipt " for $18.00 for a 3 month renewal from classmates.
I contacted them to ask for a reimbursement after quickly deleting all my info. They claimed that my leaving my card meant I agreed to automatic payments on my card. Not true. They truly did not care that they did not have permission. I asked once again for a reimbursement. They merely told me to enjoy the next 3 months and then delete my info. I deleted everything.
All I want is my $18.00 returned. Like everyone else, I live check to check.
Please help.
Thank you and stay safe,
Linda S Chase

on 10-6-20 "classmates.com" made an illegal entry in my american express debit credit card in amount of $18.00. which don'thave any legal rights to consumer credit card acc'ts. they should emailed me if i wanted to renew with new subscription which don't want. when i did renewed current subscription early this spring, i clicked on where if you don't to renew that button to cancel renewed webpage.

Dont remember enrolling in auto payments With Classmates.com . Without notice I have been getting billed about $25 a year for several years now. Then today I see a charge on my debit card for $47, about double from last year. I'm on disability and cannot afford this, and need a refund. I email for a refund and I get no response. What kind of company is this ?

A unauthorized charge of $39.00 dollars was charged to my account out of nowhere. I did not authorize any charges. This seems to be happening to a lot of people. Stay away from this site. I am going to attempt to get my money back as this is fraud in my opinion.

I have no idea how, but the company classmates inc took money from me. Neither I nor my wife used the services of this company, so we have no idea how they found our info and started to steal from us. We tried to find their personal info, but nothing. I wonder if there are people, who had the same thing. Maybe you can advise me how to stop these withdrawals. Please post your ideas and comments. Thanks.

I don't even know who you are or who you think you are to use my Credit Card..You have exactly 15 hrs to deposit the 15.00 you took from my account..Stole is what I should say..if it is not replaced by then I will turn this over to the Police..This is Credit Card Theft, anyway you want to look at it..I will not notify you again, the police will and whoever else it takes to convict you of this..
If this is through FaceBook or Classmates, my name is Jeannie Heffner Gardner..I also see where I'm not the only one you are doing this to..This will also be turned over to my attorney tomorrow..

Classmates charged my visa $39.00. I never ordered or a gave permission for them to charge to my card. What can I do to get this corrected

I cancelled the auto renewal immediately when I signed up because they put unauthorized charges on my card in the past. I gave the company the benefit of the doubt (computer error) and accepted a special offer / trial period, BUT I made sure I cancelled the auto renewal immediately. Now I am convinced this is a scam. The cancellation process is easy enough to do BUT it does not save or register. There is no cancellation notification and therefore you have no proof. This is a scam. Customer service does not answer the phone, and they do not reply to e-mail. There's no toll-free number...mail worked in 2010 - not sure it's still valid . One more thing to note: after you cancel the subscription you cannot get a password reset because technically you do not have an active account. That is the only way to prove you cancelled the auto renewal!

I purchased a all access pass.and.the site has been down/.unavailable for several days. I do not believe that I.am.getting what I.paid.for. I tried to.get into their service center but.that was not available either. I don' know what to do.about it. Of.I.cancel my.membership will I lose.access.immediately or.still have access for my.paid.for.three months.