Well below is my original post to IH. They did send me a DM saying they are looking into my situation. Could this be real? Could they possibly do the right thing? We shall see...I will continue to share updates.
Posted originally 6/23:
Why doesn’t the Tampa office respond to security deposit disputes? I’ve been waiting over a month. First you sent the ledger to the incorrect address which is a violation of Florida Statute 83.49. I notified you of my change of address before I moved out but you still sent it to the wrong address. I moved out early because of code violations issued by Pinellas County Code Enforcement for a leaking roof. The roof leaked for almost a year. The walls and ceilings of the home were damaged, moldy and musty. IH spent months parading contractors in and out of the house just to deny the bids canceling work orders and deleting them. Finally the roof was replaced but it leaked more after the replacement because the contractor did a lousy job and didn’t replace the rotten wood. It was actually raining in the kitchen! The house was deemed to not meet minimum housing standards and IH failed to resolve the issues within the required timeframe after receiving written notice. Therefore, Florida statutes allow for the tenant to terminate the rental agreement without additional fees. Your office billed me for charges that need to be removed and I am owed my security deposit and rent abatement. Your office has ignored every communication sent. Please respond and do the right thing!
Recommendation: Don’t expose yourself to this company. It’s just not worth it!